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JUNE 9, 2010 11:31PM

Why a CEO Can’t Lead a Government

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The recent primary wins of Carly Fiorina and Meg Whitman are giving us a familiar narrative: former corporate CEOs, fists pumping the air, talking about how they will correct the course of the foundering ships of state using boardroom tactics. Budgets will be slashed and deficits slayed. Profitability will be restored, peace will reign and all will be right with the world. Unfortunately, one of the most potent weapons of the corporate CEO is unavailable to the average senator or governor—layoffs.

When Carly Fiorina was ousted at HP, her successor, Mark Hurd, immediately started laying off people as part of the restructuring.  He was only following in Fiorina’s footsteps; she also cut thousands of jobs while at HP. As a board member of eBay, Meg Whitman approved massive layoffs for the company. And Wall Street, which adores a robust round of layoffs, always responds with a big thumbs up and a rising share price.

Much has already been written about layoffs and the devastating effect job loss has recently had on America. But lost in the narrative is the simple fact that this time honored tool of corporate CEOs everywhere is useless to an elected official. Of course, elected officials can do layoffs to trim budgets and save money. Whitman is on record as saying that if she is elected governor, she will want to cut jobs. Cut spending, eliminating jobs, doing more with less—this is all familiar and comforting territory for Those Who Would Run Government Like a Business. It works—just looks at their former corporate paychecks, Wall Street accolades and rising share prices.

There, is of course, one major flaw in the business plan. When Whitman or Fiorina laid off employees at eBay or HP, those employees became (to channel Douglas Adams) a SEP—Somebody Else’s Problem. And that Somebody was the government. Carly, Meg and the others Who Would Run Government Like a Business don’t seem to grasp the fact that you can’t lay off a citizen. You can’t make them pack their things in a box and have a guard escort them off the property to Canada. You can only restructure a citizen from the Department of Employed Citizens to the Department of Unemployed Citizens. Try as you might, you can’t deactivate their passport and bar them from the country.

Meg or Carly or anyone else Who Would Run the Government Like a Business can lay off all the government employees they want, get rid of the IRS or the Department of Education, and slash entitlement programs, but the people who staff these organizations or depend on these programs will still be on the payroll somehow—be it through drawing unemployment,  Medicaid and food stamps, or hanging around on the street asking strangers for food or change. There are plenty of sobering images from the Great Depression showing what a country that cuts all obligations to its citizens the way a corporation cuts all obligations to its employees looks like.

Government, it should be clear, is not a business. Meg, Carly and anyone else Who Would Run Government Like a Business may think they are displaying a steely-eyed economic savvy that will reap huge profits and Wall Street adoration. But all that really tells us is that they don’t understand that both the bottom line and the bread line will be their problems to solve and that they are forever linked.

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whitman, fiorina

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Understodd, but given the recent crop of incompetence and scandal from career politicians, former business leaders could hardly do worse.
manolo - they could do a LOT worse. Not only did Fiorina run HP like a business, she ran it badly. So we could have incompetence on top of ruthlessness. Now doesn't that sound appetizing?
I would much rather see some unemployed blue collar workers get elected to office. All these rich folks running for office already have no financial incentive to work for the people. In fact, many of these CEO's have no idea how an average American lives and the struggles they go through daily.
I don't know about that; it just depends on if they have vision, and then the leadership skills to execute, although you are right, that they come at things with a mentality that might be the wrong one, but, I think Ross Perot, if he had been given a chance, might be the one we wish we had picked.
GW and Cheney ran the government like a business, as they promised. Unfortunately, that business was Enron.

If Republicans have good business minds...why is their most obvious talent creating massive debt?
Dienne, I live in NY and have lived in CA so have lots of strong mixed feelings. Bloomberg, the company is a shithole to work in -- but the company keeps printing money. As a user, I still want a BB terminal. As a former employee, I wanted to slit my wrists rather than stay another minute. Bloomberg, the mayor, I think is trying really hard.

What I think is the main difference is his pragmatic approach to certain things -- at some point there are hard choices to make and they can't be deferred by selling bonds or raising taxes.

I am also a partner in a very small business so have the 'luxury' of trying to make payroll -- needless to say the past couple of years has been extra challenging. Definitely, everyone who is suffering through our recession is under a lot of stress, but as a business owner, we've all had to make incredible decisions about paycuts, dropping health insurance -- all in order to avoid layoffs. It's excruciating to fire your workers.

I don't think it would hurt for our career politicians to have had to actually make payroll at some point in their lives - it might make them more sensitive and have some ownership and accountability for their decisions.
Government can and inevitably will be run just like a business. Hazel McCallion, proves that government can be run just like a business.

And it is inevitable that there will be massive layoffs of government employees at state, municipal and federal levels. The reason is that the current fiscal situation is unsustainable. You can only maintain the current situation for so long before you are confronted by reality. Its only a matter of time.

And please don't compare to the Great Depression. During the Great Depression government was less than 10 percent of total GDP so it was easy to increase taxes and increase expenditures. Now government expenditures are 40% of GDP. Things are very different and the prescriptions of the past no longer apply.
"Not only did Fiorina run HP like a business, she ran it badly."

I disagree. I think she ran it extremely well. And the following article (not written by me) summarizes why:

http://blog.openitstrategies.com/2010/02/carly-reconsidered-ii-i-was-wrong.html
You don't have to lay off to get rid of employees.

With the number of employees that the state of CA has on it's payroll there will always be someone who quits, gets fired for something, retires, or even dies. So there is always someone leaving.

Now you want to say close department X that has 100 employees. You draft a letter saying here are 100 open spots you can get into, pick which one you want. Then the employee has a choice. If he likes working for the state he takes a new job. If he would rather be unemployed that have a new job, he quits.

If he quits he still doesn't become a drain on the state as he will not get unemployment benefits because he left the employ of the state by choice.

Yes, business people can lead a state government.
Catnlion, perhaps you are missing the point. A government cannot balance its overall budget by laying off *citizens* from their country. It can't say, "Well, old people on Social Security and Medicare, we can't afford you, so you are fired." We can't make them Someone Else's Problem.

The post 1960s-government has always been the caretaker of last resort, when everybody else abandons a person. Who will care for the sick, the elderly, the unemployed, if the government won't and there is nobody else? Will society let them sit in the streets and beg? Or die and rot in the gutter, then buried in a pauper's grave?

In other words - we will become a Third World nation. No First World nation in the world lets their poor and elderly die of want. Only Third World kleptocracies let their poor rot in favelas well their plutocrats drink champagne in guarded villas.

Perhaps that is what Fiorina and Whitman envision for California. That's one way to stop illegal immigration - make the United States as brutal to its poor as the countries south of the border. Tell me when the first photos of one of them smoking a cigar turn up.
Government rarely creates economic activity. It is a drain on economic activity. A decent CEO will figure out what are core services and what can go. State Gov'ts are often riddled with well-intentioned, but ineffective or inefficient programs.

I'd rather have a leader who has had to face the impartial assessment of the market than merely triangulate interest groups and manipulate public opinion.
Business execution and execution of the public interest are antithetical.

It's like a Formula one driver imagining that they can automatically do brain surgery. Completely different skill-sets.

Academian pace and concern for peer-review, aren't much better.

The fact is that this country was designed to be run by amateurs!
"Professional" experience is counter-intuitively counter-productive.

We need more carpenters, truckers, and bar-tenders in higher office and fewer lawyers!
I love the common sense logic of this post. I think people forget about the hidden true costs of ALL of our actions and inactions.
"The post 1960s-government has always been the caretaker of last resort"

So who do you think did it before the 1960's? Were they dying in the streets? I don't remember seeing any. In fact after the after the ACLU and the judges rules that people who are mentally ill, but not a danger to themselves or others, can't be kept in hospitals and have to be discharged did large numbers turn up on the city streets. It is not the governments job to take care of you womb to tomb.

A CEO is a leader. That is what we need. They make the hard choices and do what is right and what they need to do. Those who have spent their whole life holding political office are normally so ingrained with get along and let's make a deal that they forget that need to just do what needs to be done and forget about what the administration looks like in the press.
It's true: government is not a business. The "why don't they make the tough choices" mantra is childish: A democracy runs on compromise or not at all, so why do we insist that candidates trumpet how they'll get in there and refuse to give an inch? We're asking for the wrong promises.
catnlion, actually until the New Deal, Americans did die in abject poverty, by the million. Thats why there were poorhouses, a form of indentured servitude. If you didn't have a relative to care for you, you gave the 'house' everything you were worth and worked for them till you died. You received no money, ...a cot, 3 meals/day (hopefully) and clothes ( used usually). Work was hard, you received little.