Astoundingly negligent, yes, but was it malpractice?

Read Part 1 of this story here.
This is a picture of my Dad celebrating his 60th birthday. Four weeks later he was coughing up blood. Eight weeks after that he was dead. He looks healthy in this picture, but, unbeknownst to him, his chest X-ray taken 7 months earlier had been read as showing a small cancer on his lung. Unfortunately, the doctors forgot to tell him.
During the 8 weeks of his steady decline in the face of aggressive treatment, my father occasionally mentioned the lawsuit he wished to pursue. He was angry that his cancer had been diagnosed, but he had never been told. He was especially angry that his doctors lied to him when he asked whether the cancer had been seen on an earlier X-ray. It gave him some comfort, though, to know that if he died, the money from a lawsuit allow him to continue to care for his family, even after death. Sadly, his faith in the justice system was misplaced, just as his faith in the medical system had been.
Within days of my father’s death, my mother was talking about filing the lawsuit, and my husband, a trial lawyer, was trying to persuade her not to do it. He argued that a lawsuit would be agonizing, would take years, and most importantly, that she would not win.
Proving medical malpractice requires four elements: duty, breach, damages and causation. There was no question about the duty and the breach. The doctors had had a duty to tell him about his cancer after they found it on his chest X-ray, and by failing to tell him, they had breached this fundamental duty. There was no question about the damages, either. He was dead.
Three out of four elements is not enough to prove malpractice. All four must be present. My husband predicted that the doctors would stake their case on the element of causation. They would argue that the failure to notify my father of his cancer was regrettable, but harmless, because he would have died anyway. Ironically, they would use the tragic results of their failure --- the rapid growth of the untreated tumor, and the inability of chemotherapy to halt the growth of the greatly enlarged tumor --- to support their defense.
My mother was adamant. She was going to hold the doctors accountable, and it was simply inconceivable that she would not win. Although he strongly disagreed, my husband helped her retain the premier malpractice lawyer in our city. When the settlement offer came, $25,000, he advised her to accept it, but she declared that she would never settle.
The legal system moves at a glacial pace, and my father’s malpractice suit was not exception. He had died in December of 1989. The trial did not begin until January 1999, almost 10 years later.
I testified as a prosecution witness, telling the jury about the delayed diagnosis, and the doctors’ brazen lies told to protect each other. I sat through every minute of the trial. Since I believed that we would not win, I thought I could not be disappointed. I was profoundly wrong on that point. The trial was extraordinarily disillusioning.
Every doctor involved was a personal colleague with whom I had worked for years. I was not surprised that the doctors who testified would not make eye contract with me, both the defendants and those they called to help with the defense. I was not prepared, though, for the fact that they were willing to say anything, no matter how absurd, to protect each other.
The radiologist proudly described his diagnosis of the original small cancer, but then claimed that it was not his responsibility to make sure the patient found out.
The anesthesiologist acknowledged that she had seen the cancer, and the report that described the cancer, but she was just the anesthesiologist. It was not her job to tell the patient.
The urologist who was the doctor who cared for my father at the time, the one who ordered original X-ray, and received a written report of the X-ray detailing the cancer, made the most outlandish claims of all. He testified that he couldn’t be held responsible for what happened, because it wasn’t his job to know the results of the X-ray.
He actually said, with a straight face, that even though his signature was on the order form for the X-ray, he didn’t actually order it; the state of Massachusetts requires a pre-op chest X-ray for everyone over 50. Because he was mandated to order the X-ray, he couldn’t be held responsible; his name appeared on the form, but the state of Massachusetts had really been the one to order it.
Furthermore, he testified with a straight face, it wasn’t his job to read the patient’s chart. He was just a urologist and everyone knows that urologists never bother to look at the records. A prominent local urologist, a professor at the medical school across town, corroborated this outlandish claim; other doctors read the patient’s chart. No one seriously expects urologists to do so.
Finally, an oncologist, hired as the defendants’ medical expert, declared that my father would have died anyway. As my mother’s lawyer pointed out in cross examination, this same oncologist had testified more than 2 dozen times in this same court over the previous decade. And in all of the more than 2 dozen cases --- cases of breast cancer, lung cancer, prostate cancer and others types of cancer --- he had reached the same conclusion. Regardless of the type of cancer and how early or late it was diagnosed, this expert always testified that the patient would have died anyway.
For its final flourish, the defense claimed that even if the jury found that my father had died as a result of their failure to tell my father of his cancer, they should not award any compensation. My father had been 60 years old; his business had not been successful; he really wasn’t worth any money any way.
Over the course of the trial, I began to think that we might have a chance of winning. The claims of the doctors who testified were so outlandish, how could any jury believe them? The doctor whose signature appeared on the X-ray order form didn’t actually order it? It’s not the job of the urologist to read the patient’s chart?
It appeared to me that the judge believed the same thing. When the clerk handed him the jury foreman’s written verdict, he appeared shocked. Not guilty! No explanation was given, and Massachusetts law prohibits lawyers from interviewing jury members after the trial. We never found out why they had made their decision. Did they honestly believe that the doctor had fulfill his obligations? Or did they believe that my father died anyway? Perhaps they simply thought his life and death was not worth any financial compensation. We will never know.
For me, there was a startling coda to the trial, one that initially shocked me, but ultimately brought a measure of comfort. Several months later, the case was discussed in a presentation on risk management in radiology produced by the malpractice insurer, the company that had paid to defend the urologists. A radiologist friend at a different hospital recognized the details and sent me a copy of the presentation.
In the presentation the insurer acknowledged that a terrible, indefensible mistake had been made, and that they had prepared to lose the case. The insurer believed that they had won due to a faulty tactical decision made by my mother’s lawyer. He had sued only the person who was truly responsible for the mistake, the urologist who should have read the report.
Had he sued every doctor involved: the radiologist, the anesthesiologist, the internist, etc, they judged that the results would have been very different. To protect themselves, the radiologist, the anesthesiologist, and the other doctors would have been forced to acknowledge the truth: it was the job of the urologist to look at the chart, read the report, and tell the patient. Because they didn’t have to defend themselves, the other doctors were noncommittal about the issue of responsibility. Whose responsibility was it? They didn’t really know.
The insurer was acknowledging that the urologists had been responsible, that their negligence had led, at least in part, to my father’s death, and that they had gotten off because of an error in legal tactics. In a perverse way, it was comforting to know that at least they understood that the urologist had committed a terrible mistake, one that they could have and should have been held responsible for had the legal tactics been different.
More comforting was the fact that in the wake of my father’s death, the hospitals and the insurance company had issued new mandatory reporting requirements. Radiologists were now required to speak directly to the ordering doctor whenever a routine X-ray revealed an unexpected finding. And they emphasized that every doctor, regardless of specialty was, and had always been responsible for reading the patient’s chart and tracking down the results of any tests they had signed for.
My father’s death was a terrible blow, but at least his suffering was not in vain. It is far less likely that another patient will end up in the same situation: the doctors diagnose a deadly cancer, but forget to tell the patient.


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Comments
I am absolutely in favor of families and patients seeking remedy for injuries caused by negligence. Yet when there is no negligence, but there is simply a bad outcome and the jury feels bad for the patient/family, there is a great difficulty in the system.
I really think things would have been different for your mother in 2009.
For me, this story illustrates how much rests on the personal commitment the provider has made to the ethical standards of practice. It is clear that the physicians in this case have not made the commitment.
Often the policies and procedures dictated by an institution are vague, or may not fit all cases. I don't believe it is even possible to make policies and procedures that fit all situations. This is where our code of ethics comes in. The code of ethics guides us to make sound decisions in the absence of clear rules. However, using the code requires knowledge and understanding of its content and a personal commitment to uphold the ethics.
If the code of ethics resonated with any of these physicians, there is a good chance that someone would have told your dad. Its beyond sad that none of them were compelled morally to do so.
I'm glad the protocol was changed. It's too bad that the jury wasn't given the option of finding the hospital responsible. They tend to be harder on institutions than individuals.
I am sorry that your father died when he did. My father lived sixteen years longer than yours and it was too soon for me. I am curious though, since you were a doctor at the hospital where your father was, why you did not read through your father's chart?
I read all of my father's medical files because I'm an amateur medicine geek and served as his advocate on doctor visits and during hospitalizations. I read everything, and pissed plenty of people off with my questions, too bad I say.
Again, I am sorry for the loss of your Dad, especially the way it happened. It must have been very disheartening to watch your colleagues circle the wagons and cover the ass of one of their own. I've seen it happen in other professions and it's repugnant and makes you question the whole concept of right and wrong when its abused like this by people you respect.
"It shows such lack of humanity to say that as long as people aren't "worth" anything on a financial sense that they're not worth anything at all."
You're right, but, unfortunately, that's the way they handle legal judgments.
"I am absolutely in favor of families and patients seeking remedy for injuries caused by negligence. Yet when there is no negligence, but there is simply a bad outcome and the jury feels bad for the patient/family, there is a great difficulty in the system."
The malpractice system is completely screwed up on many different levels. Most of the doctors who are sued are not guilty and most of the guilty doctors are not sued. Interestingly, a large proportion of malpractice suits are filed because survivors can't get any information about what really happened; they are utterly stonewalled by the doctors involved.
"It is clear that the physicians in this case have not made the commitment."
I went to medical school before the advent of managed care. Medicine was considered a profession with strict ethical requirements (though they weren't always honored). The fundamental principle of managed care is that medicine is a business and doctors should be motivated with business rewards and punishments. It hasn't saved any money, but it has gutted the principle that responsibility to the patient comes first.
"was it not possible to sue the hospital for not having a protocol that better protected the patient from human error?"
Massachusetts has charitable immunity for hospitals, and the maximum payout is capped at $20,000. Bringing the lawsuit costs more than $20,000, so the hospital is usually not named as a defendant.
"why you did not read through your father's chart?"
I would never read the chart of a relative unless there appeared to be a serious medical danger, and unless I was asked to do so. If relatives knew I was going to read the chart, they might not be able to speak freely to their providers.
"I would never read the chart of a relative unless there appeared to be a serious medical danger, and unless I was asked to do so."
Unfortunately it might be too late if you wait for "a serious medical danger" to read over your loved one's chart. And if I was in the hospital and my kid was a doctor there you better believe I would want them to read through the gibberish on their to make sure things were being done the way they should.
If your husband or child were to be hospitalized, would you read their chart now?
"If your husband or child were to be hospitalized, would you read their chart now?"
No, but I do follow their care very closely, and ask to see test results.
It is interesting that you say that since in my last case, I gave the parents all the information I had at the time. (Very unusual case) I sat with them and reviewed all that I had done, but we had no answers until the autopsy. Yet when I called them to discuss the autopsy findings and the possibility of a genetic predisposition, they simply said they couldn't talk to me on the advice of their lawyer. They were suing and didn't want to hear any more.
It is so my nature to reach out and give all the information that I have, yet I understood that they were angry and upset about this tragic case. They really wanted someone to be held accountable for the child's death even if it was completely unavoidable. I couldn't have done anything differently had it been my own kidlet. And I hate that.
Anyway, sorry for derailing with another sad memory.
When I have an MRI, I leave the place with a copy of the scan. I schedule a follow up appointment with my neurologist where he would explain it and read the RADIOLOGIST'S REPORT. That is why you cannot get your diagnosis right away: because the radiologist reads it, analyzes it, and diagnosis what s/he saw. When I get x-rays and CTs for my shoulder they are examined by my surgeon. Was it really that hard for these crooks to look at a piece of paper.
Now, I know I am looking at this from the point of one person who does not have to coordinate many things, with many people, and many departments. So I consulted my mom the neurosurgeon. She was appalled by your story. Now, she may be a little OCD in my opinion, but she will not perform elective procedure until she has conversed with every doctor the patient has seen, has in hand on every topographic scan (including radiologists' reports) the patient has, and would have "taken my cranial saw to those bastards. They murdered that man." In her view, being a doctor is a profession, not a job, and it someone is too lazy or incompetent or too indifferent to care for someone as you would care for your child or mother, get a new job.
By the way, as a point of law. That snake of an oncologist who got on the stand to say that your father would never have lived because of his age and the stage and the size of the tumor. No one has a right to steal even a minute of another's life. I'll give you an example.
If Joe shoots John, John has to go to the hospital. At the hospital, a doctor makes a critical error and John died as a result of the doctor providing substandard care. Joe is still liable for the murder of John even though the doctor's error coupled with his massive injuries are what killed him. Why? Because Joe set in motion the chain of events that landed John in the care of the doctor whose error caused his death. Joe cannot claim, like the oncologist, that John might well have died only because of the doctor's error was so critical. That is not a defense because Joe's actions put him in the are of the bad doctor, so in the end, he is criminally liable for murder. The first doctor who ignored your dad's cancer is just as guilty of his death as cancer.
he went to a dermatologist who told him it wasn't cancer and did an operation to remove it. Then the same dermatologist did several more operations, at some point in the process diagnosing it as cancer but saying that he could remove it.
A year later and minus an ear, he finally went to an oncologist who determined that it had spread to other places in his body and it was terminal. He died 6 months later.
When his wife talked with a lawyer, the lawyer essentially told her, yes, the dermatologist was an incompetent jerk for not referring him sooner, but you'll have no chance of winning a lawsuit because the patient waited too long to go to a doctor at all and you won't be able to prove that the cancer hadn't already spread by the time the dermatologist started seeing him.
So I typically don't believe all of those stories about poor doctors being sued (at least sued successfully) because I think there's a lot of ways they weasel out of responsibility even when they've screwed something up.
When I have an MRI, I leave the place with a copy of the scan. I schedule a follow up appointment with my neurologist where he would explain it and read the RADIOLOGIST'S REPORT. That is why you cannot get your diagnosis right away: because the radiologist reads it, analyzes it, and diagnosis what s/he saw. When I get x-rays and CTs for my shoulder they are examined by my surgeon. Was it really that hard for these crooks to look at a piece of paper?
Now, I know I am looking at this from the point of one person who does not have to coordinate many things, with many people, and many departments. So I consulted my mom the neurosurgeon. She was appalled by your story. Now, she may be a little OCD in my opinion, but she will not perform elective procedure until she has conversed with every doctor the patient has seen, has in hand on every topographic scan (including radiologists' reports) the patient has, and would have "taken my cranial saw to those bastards. They murdered that man." In her view, being a doctor is a profession, not a job, and it someone is too lazy or incompetent or too indifferent to care for someone as you would care for your child or mother, get a new job.
By the way, as a point of law. That snake of an oncologist who got on the stand to say that your father would never have lived because of his age and the stage and the size of the tumor. No one has a right to steal even a minute of another's life. I'll give you an example.
If Joe shoots John, John has to go to the hospital. At the hospital, a doctor makes a critical error and John died as a result of the doctor providing substandard care. Joe is still liable for the murder of John even though the doctor's error coupled with his massive injuries are what killed him. Why? Because Joe set in motion the chain of events that landed John in the care of the doctor whose error caused his death. Joe cannot claim, like the oncologist, that John might well have died only because of the doctor's error was so critical. That is not a defense because Joe's actions put him in the are of the bad doctor, so in the end, he is criminally liable for murder. The first doctor who ignored your dad's cancer is just as guilty of his death as cancer. If anything, they may not currently have civil liabilities, but if they were charged and convicted of manslaughter in the 2nd degree, you might have gotten a great deal more.
"The first doctor who ignored your dad's cancer is just as guilty of his death as cancer."
Unfortunately, the jury did not see it that way. As you probably know, anything can happen with a jury.
"How much money were you/your mother looking for?"
I wasn't looking for any money. I agreed with my husband that my mother should not have sued, because her chances of winning were always very small.
As far as my mother was concerned, there was no limit to the amount of money she thought she should get. The way she looked at it, they had killed my father and destroyed her life.
"I think one of the reasons could be the lack of the family physician set up like NHS in UK and as a result the patient goes from one specialist to another without actually having anyone primarily looking after him"
My father did have a primary physician. He was not responsible for the fact that the urologist never read his own charts, but he was responsible for participating in the cover up. He lied to my father, and then, when I found out about the lie and demanded that they all tell the truth, he initially refused.
Do you feel free to name the doctors and hospital involved? It is part of the public records, isn't it?
"Do you feel free to name the doctors and hospital involved?"
The hospital was Boston's Beth Israel Hospital, the hospital where I trained, where I was born, and where my children were born.