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Beth Mann

Beth Mann
Location
Long Beach Island, New Jersey, USA
Birthday
November 11
Title
Presidente
Company
Hot Buttered Media
Bio
I'm a writer and creative consultant. I have years of experimental comedy and strange theater under my belt. I surf. I cook. I love wine, men and song. And oh puppies. I effin' love puppies.

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AUGUST 10, 2010 11:58PM

Where's my Evacuation Chute?

Rate: 52 Flag



If you're anything like me, first off, good luck. It's no easy feat.

Secondly, you smiled big and hard when you read the story about Jet Blue's flight attendant Steven Slater and his dramatic dispute with a passenger. According to The New York Times:

Mr. Slater instructed the person to remain seated. The passenger  defied him. Mr. Slater reached the passenger just as the person was  pulling down the luggage, which struck Mr. Slater in the head.

Mr. Slater asked for an apology. The passenger instead cursed at him.  Mr. Slater got on the plane's public-address system and cursed out the  passenger for all to hear. Then, after declaring that 20 years in the  airline industry was enough, he blurted out, "It's been great!"

Then, the authorities said, he pulled the lever that activates the  emergency-evacuation chute and slid down, making a dramatic exit not  only from the plane but, one imagines, also from his airline career.

On his way out the door, he paused to grab a beer from the beverage  cart. Then he ran to the employee parking lot and drove off, the  authorities said.

Now that's an exit. Not only did he publicly humiliate this woman who decided she was beyond the rules, he gave a fine closing monologue deliciously packed with expletives and added the sublime finishing touch of grabbing a few beers before sliding down an evacuation chute. That, sir, is what you call rock and roll.

The online community has gone wild for this man. Why? Because he represents those of us who retain manners and civility in a society increasingly loaded with rude, entitled morons, testing our patience daily. Because he gave a resounding "fuck you" to a system that he could no longer tolerate. Because he expressed himself, boldly and unabashedly in a world that encourages a tired herd mentality.

The name of the passenger has not been released. Why? Because we'd all want to kill her - or at the least, slam a suitcase in her face, like she carelessly did to him. I wonder how she sleeps tonite. I hope she is worried that people like us are dangerously tired of people like her.

Theories abound that the airlines have become a hotbed of tension since 9/11, hence this dispute in the first place; I disagree. I believe we have been splitting off into two groups for some time: people who maintain basic human consideration and people who don't.

Usually the inconsiderate win, based on sheer garishness. In this case, the considerate person won. (At least in theory. He could still serve seven years behind bars. Go get him, justice system! But make sure those banks and oil companies get off scot-free.)

I often wish my mother had never instilled courtesy and consideration in me. It's a curse, as I spend parts of my day shocked by behavior that I was never allowed to display, nor thought to. I was told that staring is rude, eating before others are served is wrong and "please" and "thank you" are to be said at each and every appropriate time. Like this flight attendant, I try to stay on a civil, good path, considerate of others.

Then I find an elbow in my face:

"Excuse me, but you must be aware that your elbow is dangerously close to my face. Surely your can of beans is not important enough to warrant your total invasion of my personal space," I say to the grunting woman at the grocery store. She ignores me.

"Pardon me, sir. But your child is standing on my foot while I attempt to dine at a fine restaurant. Would you care to take on the job of parenting for a moment and remove said child before I eat his head for dinner?"

"I know your conversation is terribly important but we've been on a bus for an hour and your incessant hen-style yapping has grown tiresome. I know it's a crazy concept for people like you to conceive but I don't care to ever hear the details of your droll life."

Yes, I'm being "snarky" as they say. But what choice have I? What choice did Steven Slater? One reaches a breaking point when common decency seems like it was run over by a piece of white trash in a Humvee.

And if it were only about decorum! Unfortunately, people like this rude passenger have far-reaching implications on our sad, fatigued planet.

Several days ago, I watched two fishermen flick their cigarettes into the ocean, while they got in touch with their "manhood" and "nature." I picked the butts up and handed them back to them. They wouldn't take them of course ("What's your problem, crazy bitch!), so I dropped them in one of their bags. Rudeness has a ripple effect that hurts more than feelings.

All Steven Slater asked for was an apology. A simple apology would have dismantled his rage. I wish I could have been there to explain that people like that woman have no clue how to apologize, unless they're forced. (And then, really, is it an apology?) An apology implies a sense of empathy and understanding that this woman is simply incapable of possessing.

He requested a civil response for a rude act. The poor man thought that antiquated logic might work with the chronically entitled and rude. Like me, he learned that when people do something wrong, an apology will naturally follow.

It didn't.

And he responded the way most of us want to, when someone puts our lives at risk on the road, so they can advance one car ahead. Or when people stare at you in times of need, instead of helping. Or when someone hurts your feelings (or in this case, your head) and all you want is some basic human acknowledgment to lessen the pain. Really basic human stuff!

What happened to Steven Slater is what happens to many of us, every day. He hit a natural breaking point. Luckily he had an evacuation chute. I'm still looking for mine.

 Hats off, Mr. Slater. 

 

 

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Steve and the Slaters.
Sounds like a good name for a punk band to me.
Is anyone not blogging on Steven Slater? I can imagine how annoyed so many of those passengers must have been all the way around. As bridge burning goes, it was spectacular. But it was bridge burning. He might have a career in radio.
This is perhaps the sanest thing I've read about why/how this guy made the headlines nationwide. And yeah . . . he lived our fantasy, in so many ways . . .

Incidentally, have you seen the "HOPA" chick who (allegedly) quit her job quite stylishly?

I want a chute, too.
Fabulous, Beth. And you distilled it to its essence: those who have basic manners and consideration for others, and those who don't. Guess which side is winning? Makes me want to holler.
You know, it does seem that he did the right thing. His lawyer said he is also taking care of his mother, who has stage 4 lung cancer.
There are a lot of rude people out there. I think they all think they are auditioning for some trashy reality TV show where conflicts are glamorized.
What I find worrisome is people like the passenger and the fishermen are breeding with each other and squeezing out litters like sewer rats. We're going to need a lot of evacuation chutes soon, or at the very least a lot of beer.
That's no evacuation chute. That's an escape hatch. he probably used his evacuation hatch (his soiled in fear butt) to manuver down the evacuation hatch :-D
Amen, sister. I wish I could by Mr. Slater a whole shitload of beers. Pity he's the one the law is after rather than the entitled woman who was willing to injure a flight attendant.
hey beth, you sure miss the point. courtesy is not about retaliation. what the dude did was incredibly immature to say the least. cursing over the PA system? its true, he DID endanger ALL passengers and ground crew. a big part of courtesy is... try this on for size... TURNING THE OTHER CHEEK.
so americans are fed up with their crap jobs. wow. maybe if they did something besides spend every spare second behind a television screen, the world might be different somehow.
Beth, we'll cheer him, and then those of us who are underemployed will get up and go to our crappy jobs, those of us who are unemployed will keep looking, and he'll get a book deal. Good post.
"Rudeness has a ripple effect that hurts more than feelings."
exactly. courtesy is not like a weapon to be wielded. their rudeness was met with your rudeness. now tell me WHAT IS THE DIFFERENCE?
answer: NADA.
same as with Slater. RUDENESS MET WITH RUDENESS. there is no other way to perceive it unless you're immature as he and the passenger are. little kids, locked into eternal combat. kinda describes the human race, huh.
@ vzn: Yeah, whatever, shut up. Climb out of Beth's ass and perform a random act of kindness your own damned self.

In case you missed the irony of this post, YOU are the problem, buddy.
To Beth & Kathy Lotsa blogs of course bc Mr. Slater's unleashed a lot that's been held in by many...tho I agree w Stella who wrote that in the end, a teapot-tempest that's right, i think
oh and rated for a good summing-up of people's feelings
I would hate to be the poor ADA assigned to this one. A jury of air passengers will never convict.
I get the irony here, and i am tired of random rudeness also. I flew non stop for a few years and the airlines are the rudest of all. Perhaps the woman sat on the tarmac without food for hours, or missed an important meeting with a family member due to all the cancelled and delayed flights without apology or explanation if you dare to ask why. All of us who have to follow the airline dictates like sheep and wait for hours on end for a bag of peanuts thrown in our lap. I have feelings for both sides here. Slater could have hurt the ground crew and left a mess for his coworkers and the people on the plane to clean up. It appears to me he was the rudest person of all.
The underlying issue here is clear to me, to all of us that travel: We are fed up with the bullshit that entails everything about dealing with airlines. (Notwithstanding all of the security shit that is necessary and time-consuming, but understandable.)

All of our frustration culminates and builds and ultimately is directed at........hmmmm....the poor folks that deal with us face to face on the plane, Close quarters. Hapless and sweet and just doing their job.

They have to deal with all of the normal anxieties of people flying, but added now are the enormous frustrations of the lack of amenities and the delays.....all of the bullshit, and less of the sugar.

We are suffering at the hands of the security measures and the scuffle over baggage (charging for checking ONE bag now???) and the attendents are paying the price for every slight that we feel, right?

I would never want their job.
Employees are getting stretched too thin everywhere. At least he didn't take up a gun and had a sense of humor about going off :D Have to admit I laughed out loud when i thought of him grabbing the beer and using the slide- wonder if it felt as good in real life as it did playing out in his head?
Blame it on us hippies. We came up with "Question Authority" -for very good reasons, if I remember. Now I see some car with a "Question Authority" bumper sticker and I steer clear. What it should read is "Screw Authority", except my own, of course.
You said it perfectly. I actually had a friend tell me "you care about manners too much." Which I assume meant that I cared about the way I treated people and was careful to raise my kid to do the same. It certainly had nothing to do with salad forks. Those kind of manners I don't care about.
" I believe we have been splitting off into two groups for some time: people who maintain basic human consideration and people who don't." Yes, yes, yes. What a terrific piece this is._r
A few quick responses:

Owl, thanks for that! Glad to see their is an ounce of creativity still left. Quitting your job dramatically must make you feel damn good, I think...oh wait, I know!

Emma, you are so right. They are winning. Sometimes its hard to simply go shopping.

Delia, yes, I read about his parents. And yes, seems like reality show lifestyle has taken over. I'd prefer even a soap opera to that!

l'Heure, that is my main concern as well. Hence why the rude people are winning. They're breeding and expanding and growing their tribe.

vzn, I've stopped reading your comments a while ago.

Bernadine, you are right. But maybe, just maybe, this story will make us look at what we tolerate and question it. Perhaps that's a start.

Jonathan, will check out Stellaa's piece - not sure what a teapot tempest is but sure like the term!

Nick, the more I read, the more I think this guy will be alright legally. He's too "everyman" to some extent. No one wants to see this guy locked up. Though he may need a serious vacation.

Rita, I see both sides too. My sister just had a horrendous flying experience, which had her in tears. I spent a good part of yesterday drafting a letter to Delta. I think both sides can be sick of rudeness. And I realize the extremity of his move. My piece was predominantly about that breaking point we reach when constantly confronted with rudeness.

Sidenote: Why am I still having problems posting comments. I can't go back and make revisions.
Ginny, you certainly have a point. Flying has become intolerable. What my sister endured last week reads like a horror story. So I applaud this man for breaking out a system that was breaking his back. And it is a shame - we'll here about this guy, the angry passenger, the ridiculous amount of police force to "capture" him - but we won't hear about the executives continually making decisions that don't work in favor of any faction other than their own.

Julie, yes, the beer. That is really what inspired me to write this. It was just too perfect. Ha...And you're right - it wasn't a gun. Many have mentioned the dangers he put others in, but no one was hurt. And we all put people in potential danger at times (has anyone been angry and gotten in a vehicle?) BP just put the world in danger. Where's the police force banging down their doors? Oh, that's right - that will NEVER happen.

Luminous, yes, "Question Authority." I had a pin with that slogan on my backpack in college. People used to make fun of me for it. I'd gladly use "Screw Authority" but this time, it might be tattooed on my forehead, to really drive home the point.

Joan, most definitely. Salad fork manners are of little import. It's that ingrained consideration that a few of still maintain. When others don't, it's a constant surprise and insult.
This is a great piece, because you've cut to the heart of the matter -- not simply his reaction (love it!) but the vicious sense of entitlement that is prevalent now. I'm finishing my memoir about working retail for two years and it's quite astonishing how rude, nasty and demanding "the public" are, no matter where you encounter them in a service job. People snap their fingers at you, call you names, whatever they feel is appropriate -- because...they can. Because they know (such a good feeling, isn't it?) they can freely abuse workers because no one will ever answer back. When he did, he spoke out for millions of people who are sick to death of being abused and swallowing their own retorts.

Move to Canada. It is a smaller country where civility and cooperation are ingrained. Japan! People there are exquisitely socialized to be polite. The U.S. fetishizes and glorifies individual needs to the point no one understands the notion of manners, politeness, shared space.

I called in sick the day after after the rudest customer EVER hit my last nerve in retail, and quit (as I had planned to) two weeks later. What no one gets is that this behavior is truly toxic, certainly if you have to suck it up day after day, month after month, year after year. When no one ever stands up to it, it's tacit approval or acceptance of appalling selfishness.

Slater is caring for his dying mother (stress?!) and a decades-experienced airline veteran, and having to deal with people like a passenger who cursed at him. So the woman had a bad day. She, too, could have bit her filthy tongue, but was so certain she didn't have to...

He hit his last nerve and who can blame him?
One of the better write ups of this story that has caught on like wild fire.
Your surfboard is your evacuation chute. As for OS, all exits are blocked. You can't leave. You're too good a writer.
Even better than the beer is that when the cops came to arrest him he was having wild monkey sex with his boyfriend.

Of course, the MSM is too homophobic to mention that detail.
http://fablog.ehrensteinland.com/2010/08/10/the-high-the-mighty-and-the-totally-fabulous/
CrazeCzar, nice to see you, man. I do believe this man will not serve time for this act. Anyone with half a brain can see he is a good man who had a bad day (or was it the best day of his life?)

Caitlin, I loved your comment - a piece unto itself. And you are right about location. So many other places in the world where manners are ingrained and embraced. They come from a natural place of basic consideration. It's a breath of fresh air.

Sir Blevins, you are SO right. I forgot, silly me. My board is my chute - it even has the same exhilarating joyride thrill!

Gwool, thank you. It seems like I'm tossing my hat in a large ring - but I truly wanted to write about it. This topic is a sore spot for me - especially living at the Jersey shore in summer.

BBE, of course, wild monkey sex should follow that kind of dramatic escape! Of course! Ha...
You know flight attendants are responsible for a whole lot of safety check stuff before the plane takes off? I didn't. My brother's girlfriend is one and she told me this.

(She's also, apparently, been cussed out because the plane landed EARLY. Twice.)

The biggest problem I have with how Steven Slater did things was that he walked off (or, well, slid off) the job. Flight attendants aren't just sky waiters. By law, planes have to have a certain number of flight attendants per flight, depending on aircraft size, length of flight, etc. They can't just close up the door and take off one person short.

So all those folks on the plane would have then been late while Jet Blue took care of the problem.
What most interests me is knowing how to activate the slide. Many a time I've wanted off an airplane when some interminable delay/screw up was in progress. I'm taking notes.
Having seen first-hand how fast those emergency shoots come down, I'm not so enamored of his exit. The goodbye speech sounds supremely uninspired as well. No, he doesn't fit my definition of "hero" -- Internet sensation, though: of course.
Not only do people seem to be getting increasingly inconsiderate, but there are a lot of workers like Slater out there who are earning a pathetic wage to put up with peoples' crap. No wonder every kid these days wants to be a rapper, a rocker or a dealer. Who the hell wants to smile into the hideous face of humanity every day for peanuts?

You've also made me think about entitlement, and how America seems to breed its own unique form of "to hell with you". To hell with the planet, I'm going to use it up and wear it out because I'm going to heaven where climate change won't matter, because I'm special. To hell with your religion, mine is the only one that's true and you should be forced to play by the rules of my interpretation of my faith. To hell with your nation, I'm going to shit all over you or colonize you, whichever suits my fancy, because I'm superior. To hell with your life or the lives of those you love, I'm going to text at the wheel because nothing could be more important in this moment than gossip about my ex-boyfriend's new girlfriend's hairstyle.
First, the plane was taking off, not landing, so all the passengers were inconvenienced by the subsequent hours-long delay, not just the "rude" passenger.

Second, Steve escalated the situation with his stunt. Not the best example of politeness.

Third, at one time flight attendants were paid to be courteous to passengers, not to enforce the rules. I have been on a plane with one of those rule-enforcers and it isn't fun.

Fourth, have you noticed how rude the people who are defending Steve have become? Name-calling anyone who disagrees with them and calling it "polite" or "courtesy" isn't fooling anyone.

You can have your "working-class hero." I think he was stressed out from working 28 years at a job he hated and from his mother's cancer. Seems a more sensible explanation.
A gentleman is one who never hurts anyone's feelings unintentionally. - Oscar Wilde
"Why? Because he represents those of us who retain manners and civility in a society increasingly loaded with rude, entitled morons, testing our patience daily. "

So well put. The absolute lack of human decency in people is enough to make me want to punch something; probably that piece of shit passenger. I recently had a stint in retail that pretty much made me suicidal because of the decline in people who I'd actually spit on if they were on fire.

Kudos to Steven, and kudos to you for reporting on it so eloquently.
Funny stuff! I wonder if he feels better now, or worse? He is like Joe the Plumber of airline travel. It was not professional on his part, but it was exciting, funny, and freeing for a lot of us. R-
Way to go Steve Slater! This man has just done what we only dream we could do, and he did it with flair! I don't think he'll have a problem finding a new career... once he's out of jail, that is.
I'm still trying to decide how I feel about all this, but your overall point about civility is a very good one.

Runaway Serfer, I'm pretty sure the plane was landing. The woman got up to retrieve her luggage while the plane was taxiing to the gate. That wouldn't be the case if the plane was taking off. Also, Slater slid off the plane, got his car, and then went to his home in Queens, which means that the flight, which originated in Pittsburgh, was in New York. Am I wrong here?
Beth,

As usual, you get to the heart of a matter. "I believe we have been splitting off into two groups for some time: people who maintain basic human consideration and people who don't."

However, I don't think Slater falls into the category of basic human consideration either. I think he behaved grandiosely and in a manner which will not serve to bring about civility. Not that I don't understand - I do. I can't tell you how much restraint I've lived under for years now in much worse circumstances than what he described. I'm not a hero either, only a decent human being.
Leandra, I do realize the importance of a flight attendant on a plane - certainly more than a sky waiter. And I realize that a chute flying open could be a very dangerous thing. But I have a strange feeling that the angry female passenger contains within her a range of hazards.

For instance, yesterday, I was in my car, waiting to turn into my driveway. This woman pushing a baby carriage was walking by in front of the driveway. I waited (of course) until she passed. Thing is - she didn't pass. She stopped (with the full knowledge that I was waiting for her to continue moving) because SHE WAS IN THE MIDDLE OF TEXTING! That to me is a dangerous and stupid move. Rude people are the dangerous ones. This man has made a career worth of smart, caring and conscientious moves, it seems. A few days ago, he did not. I agree. Breaking points usually don't allow for the same level of concern that you output regularly.

But hey, I'm not saying he's a hero (as I addressed in a comment on Stellaa's blog) - I'm just saying part of me screamed "Yes!" when I read this piece. And I examined why: it's beyond this man's questionable moves - it's about our culture as a whole. And how ill-mannered we're becoming. And how it's more than just some etiquette problems - the implications are more profound, in my opinion.

Stellaa, thanks for stopping by. I know we have differing views on this topic but its always a pleasure to see your face.

Thanks, all, for your comments. I know I'm behind in responding.
"I hope she is worried that people like us are dangerously tired of people like her."

10-4 on that one.

I walked off the job once. It didn't turn out to be all that good a move...
Kim, your "tell hell with you" idea sounds like a good idea for a piece!

Nikki, I like you giving his performance two resounding thumbs down. And again, certainly not calling him a "hero" per se. MY personal hero of the week, yep. He would be.

Runaway Serfer, I disagree: attendants are most definitely there to enforce the rules. I would venture to say that is their primary role. One which this man did for years and well.

And you most certainly are right: the man was stressed out from several serious life circumstances. If you're alive, you can relate to that. I think that's what people are connecting with, not just his stunt. We relate to him.

But in full agreement - I dislike when online arguments devolve into name-calling - especially based on something like this! But I've seen online arguments about chicken salad recipes devolve.

Monsieur, I've seen that quote several times throughout my life and I must confess, I don't understand it. If you happen to stop by - or anyone wants to illuminate - that would be appreciated.

Mungular, retail can bring out the dregs, no doubt. So can food service. Egad. Shudder.

Dave, you said it in a nutshell:

"It was not professional on his part, but it was exciting, funny, and freeing for a lot of us."

Jeanette, as far as I know, your facts are right.
Actually, I wouldn't bet on him doing well at trial. Being provoked by a woman is no defense, but at least he's gay, so ...
She was rude, he was rude. Civility is screwed all the way around. And airline travel is ruined.
Loved your post on this but my own feelings are a little mixed.

Civility is the grease that eases requisite interaction. It's that simple. I don't dig getting irritation passing around like a virus and the best way to keep my blood pressure down is to treat others as I would like to be treated.

As you said, that simple insight escapes far too many folks. Our society can seem to be increasingly selfish and entitled, especially if you spend enough time working with the public, believe me. Whether it's in the aisle of a plane or a restaurant (where too many patrons confuse "server" with "servant"), people try our nerves at every turn.

My experience has been that a lot of people soften up if you simply toss a little kindness and humor their way. For those that don't, it's their loss, not mine.

The passenger was completely in the wrong and I understand Mr. Slater's frustration but don't dig his reaction. Calling security of some form on her would have been far more (smugly) satisfying...especially if the other passengers had been invited to give a round of applause for her being escorted away by uniformed personnel.

Rated.
I'd love to see Slater deal with a hijacker. That was a joke, people. Well, sort of. Anyway, Beth, if nothing else (and there is plenty else in this story) I'm glad this happened so you could share your observations. Priceless. This is not an "eye for an eye" or stooping to conquer event; it's a statement, made as loud and clear as a decent human could make it. Steve Slater, I salute you. Obnoxious passenger, it was bound to happen. Rated!
Your title made me laugh, I just watched the tivo'd Next Food Network Star and this silly woman who was a competitor referred to the vein in a shrimp as the 'poop chute' on national TV... she found her evacuation chute right then and there, as she was told to pack her knives and go (that's Top Chef, but it was the same thing). I guess "evacuation chute" can mean more than one thing!

Total bow to the waist on this post. You hit the offenders on the nose, figuratively speaking.
Well the next time you are stuck at some airport waiting for a plane and hoping you make your connecting flight think of Steve and the hundreds of passengers whos lives were disrupted because of his stunt. The incoming plane had to wait until they deflated the slide, and all the other passengers had to wait too. The outgoing passengers were stuck because they didn't have a plane to leave on, it would have to be taken out of service while they reinstalled the slide. Other flights waiting for the gate were delayed. Peoples travel plans had to be changed. And it probably sent a ripple effect through the entire worldwide airline traffic.

If I ever meet the guy in person I am going to punch him square between the eyes for every time I sat in an airport or on a plane because of a delay. Fuck Mr. Slater and his childish temper tantrum.
Fantastic article, Beth.
Really, quite fantastic.
Thank you.
I got a kick out of your post. You are awesome, but I have to differ with you on granting this guy some kind of folk-hero status. If he had just cursed out the lady, I would have said well, anyone can get frustrated when someone's being an ass. But when he took to the PA and let everybody have it, he became the ass.
Hmmm, I have to disagree here Beth ... Slater does not represent "those of us who retain manners and civility in a society increasingly loaded with rude, entitled morons, testing our patience daily." His actions in response to a rude passenger shows that he was JUST as rude, just as unhinged, and just as unable to control himself as the passenger he was supposed to be correcting.

You go on to say "In this case, the considerate person won." Please, explain in what way yelling expletives at a plane full of people, only one of which was actually rude to him, and then exiting the plane in such a way as to seriously delay the rest of the passengers (deploying an emergency slide is NOT a simple thing to clean up), is in any way "considerate?" Is that considerate to the other passengers? Considerate to his fellow attendants? Considerate to anyone else on the plane? I frankly don't see him as considerate in any way.

Do I criticize him for feeling the way he did? Not at all ... based on the reports I have read, the woman was horribly rude to him, and whether intentional or not, assaulted him with her luggage. There is no question he had every right to consider her rude, and to be angry with her, and her behaviour. But none of that gives him the right to yell obscenities at the rest of the passengers (whether directed at them or not, they were said over the intercom and so were heard by all). None of that gives him the right to deploy emergency equipment in a non-emergency. He had every right to be angry, even quit over the incident ... but surely the way he chose to do it was in now way an example of being "considerate."

"Do unto others as you would have them do unto you." It's a good rule, an old rule, a rule that exists in every society of humans that has ever lived. Slater chose not to follow that simple, golden rule, but instead to treat others as he WAS treated, not as he would WANT to be treated. I don't begrudge his anger in any way, but I will not call the way he chose to express it "considerate" to anyone on that plane. The rudeness of the passenger was no excuse for Slater to choose to be rude and abusive in response.
The worst thing about getting laid off from a job I worked at for about as long as Mr. Slater had was that I didn't get to make an exit of any sort. How I envy Mr. Slater!

Cool guy, magnificent exit, wonderful post!
Dear Miss Mann

I would like to take this opportunity to appologize for my comments above. I realized after I posted it that it could be seen as an attack against you or your opinion instead of Mr. Slater. I have kicked myself the entire time I was walking home for posting without thinking.

Again, I appologize for my comments.

Your long time fan and faithful follower

Ocularnervosa.
Sorry for the typos and garbled syntax. A bit hasty I guess.
What a day that must have been for the travelers. I wonder what they thought about it as it played out? R
Kevin, thanks for your take, which I understand. He didn't choose to call security - he chose to do something else instead. And I agree - a little kindness goes a long way. But often I find decent people extending kindness to others who don't care or don't notice.

I will choose to quote AJ Calhoun to elaborate:

"This is not an "eye for an eye" or stooping to conquer event; it's a statement, made as loud and clear as a decent human could make it."

That, he did. And that, I admire.

Thanks Gabby. Yeah, I guess "poop chute" wouldn't go over to well!

Ocular, most of the delays of an airport are based on inept, greedy airlines constantly focused on the bottom line, not on one sole employee who spent years helping things go smoothly. Who do you punch in the face all those other times? A Delta sign?

That woman, not responding to a basic request and verbally attacking an attendant also caused the delay. Does she get punched too?

So this guy caused some delays. Yep, I guess he did. Again, when you decide on a bold, decisive act under extreme emotional duress, you don't consider the other. But obviously the man has spent a lifetime considering others and being a responsible employee and a good son to his ailing parents.

So he "broke" and caused people inconvenience...so what? Rude people like that woman do so every day. If you're going to hold him accountable, she needs to be held equally accountable.

bluestocking, thanks for stopping by. I don't consider him a hero in the true sense of the word (don't consider hardly anybody a hero, truth be told.) For me, he was MY hero for the week, simply because he made a bold statement in the face of commonplace rudeness.

Lyle, no, what he did wasn't considerate. He was, undoubtedly, tired of being considerate. He hit a breaking point. He took a stance. It wasn't meant to be pretty or ensure feelings weren't hurt or people weren't inconvenienced. He took a stance for himself, after years of being a good employee and a dutiful son. He was fed up! You don't dial up that kind of response so it fits in with the world's needs.

Undoubtedly, a rude person texting behind a wheel is far more dangerous on a daily basis than this guy. Entitled people don't care who they hurt either. But we've become accustomed to them being rude, ruining, plundering, taking, gorging or mouthing off to attendants needlessly.

Kyle, bottom line: I've felt like this guy many times. I don't act on it (much!) or at least to that extent. When someone does, it feels like a catharsis for the people in this world who are considerate and deal with daily acts of rudeness. This man has been a considerate person - he has a long history of it. He hit a breaking point. I hit them too. It's not meant to please anyone. It's not meant to conform to particular rules. No, he didn't choose the high road. But he definitely chose A road - one that I admire considering his circumstances.

Truth be told, if I had a meltdown, it wouldn't be pretty either. I wouldn't be considerate of others and it wouldn't be nice. They're not meant to be, by their nature. So in short, I'm not justifying his actions but I'm admiring them nonetheless. Because I've felt like him, many times. Because we live in an increasingly rude world. Because he made a stand. Because he could be me and I'm a good person, overall.


It's interesting to me that this man has evoked such a polarized response. Because, amidst it all, I keep thinking, "Where's this damn woman and why isn't SHE taking some of this heat?"

Legally, I truly hope she is held responsible because as Sheepdog pointed out, if she's not, it's carte blanche for trashy people to be even ruder to attendants.
Beth, you're preaching to the choir here. Rudeness and incivility are the rules of the day. I'm tired of walking around in public near people who act like I'm intruding in their own private living room.
He is indeed an odd little hero. Although I would have mooned everybody before going down the slide.
rated.
Beth ... I understand your point here, but mine was more subtle. I DO understand this guy's frustration because I've felt it myself dozens of times. What I don't understand is people cheering the fact he chose to be rude in response. As you, I tend to be as polite as possible at all times, and I treat people the way I want to be treated whenever I can. That OFTEN leads to frustration of others not following suit, and treating me like crap. But the reason I don't cheer for Slater is that I've reacted that way before myself ... not so publicly or so dramatically, but in the same kind. And invariably, when I've "reached my breaking point" and reacted that way, it doesn't make me feel better, or liberated, or free ... it made me feel cheap, and dirty, and no better than the person who was rude to me in the first place.

I do understand his frustration, and I do understand people reaching their breaking point ... its happened to me on more than one occasion. What I don't understand is cheering that, because whenever it's happened to me, I've considered it a failure of character. "Do unto others ..." has nothing to do with the way we are treated by others, and it has EVERYTHING to do with choosing how we will treat others in all cases. As frustrated as I've gotten, I never want to act like Slater, because that would mean I am not living up to my belief in politeness and being kind to others. I AM a considerate person, and when I see someone like Slater, I don't feel catharsis ... I see someone who has been "seduced by the dark side" into acting in a rude and inconsiderate way. When that's happened to me, the last thing I WANT to do is react badly ... sometimes I do anyway, but when that happens I don't celebrate it ... I am ashamed of it.
Sometime life needs an evacuation shoot! So funny! R
Indeed. Being civil in this world takes all the strength I can manage some days.
Beth, I respect your position very much, and your writing, as usual, is superb. I approach this fascinating story from a different vantage point.

Mr Salter's response to the woman's abhorrent behavior seemed to me to be a knee jerk reaction, quite possibly related to the stresses he was feeling. I neither condone his behavior nor applaud it. I do not think his behavior in that moment demonstrated civil behavior, though his unique exit makes for an interesting read - probably more so for me than those who were inconvenienced by his actions.

I believe an apology asked for is rather empty - I think an apology should be made only by the offender. I know many may disagree with this point, but an apology that must be solicited just seems a little empty, weak-kneed.

I think publicly humiliating anyone, regardless the offence, seldom accomplishes anything more than further agitating the problem.

And I think I've taken too much of your space here. Thanks for your patience, Beth!
Hopefully he will inspire more people to do the same.
in many replies, ocular nervosa is the only one on here who uses the word "tantrum" in his sharp reply, but then later apologizes sheeplishly and grovels before beth.... lets see here

Tantrum
–noun
a violent demonstration of rage or frustration; a sudden burst of ill temper.

yep, it basically fits. and guess what, the passenger may have *accidentally* or *inadvertently* hit slater with the suitcase.... so it would seem that slater took this and escalated/retaliated in a way that was even more indiscriminate.
so I see quite a few people saying they "fantasize" about doing something similar. I wonder how many of them are parents. what do you think when your 3yr old throws a tantrum? because thats what we have here, no other way to slice it, basically an adult tantrum.
some think that americans may be among the most rude on the planet, stemming from the individualistic culture, and that may possibly be one explanation for this.
but, there is no excuse.
another thought occured to me. for 20 yrs, slater dealt with rude passengers. surprise-- they train flight attendants to do so. ITS PART OF THE JOB. suddenly he decided, its no longer part of his job. *poof*.
and dealing with rude customers obviously is not limited to airlines. Im not condoning it, Im saying-- its life, deal with it. heres my own fantasy... maybe if americans learned how to be more polite and more self aware, this type of stuff would decrease. we can see the same anger/retaliatory mood in a microcosm right here on open salon, in the regular skirmishes..
could it be different someday?
yeah like I say, its a fantasy.
there are some who say there was some intentional irony in beths article, but I dont see it. they seem to be seeing something that isnt there.
anyway, its clear that escalation/retaliation are at the heart of much rudeness. where does that Slater? at the heart of it. so now he's an internet viral hero, idolized.
a victory for rudeness.
the slater-passenger fight is highly reminiscent of OS flamewars. and internet flamewars in general.
a new hero is born!!
be careful who you put on a pedestal.
he strikes me has having about as much "civility" as perez hilton or levi johnston.
in short, an accident waiting to happen.
I predict the whole thing will further degenerate as a farce as time goes on....
Mr. Slater executed a FlOuNcE of epic proportions. Rude people have, indeed, gotten away with it for far too long. If his actions made just one self-absorbed moronic asshat mend his or her ways, then it was all worth it.
slaters behavior was an attempt to fight fire with fire, and HE gets burned. I assure you that the passenger probably learned NOTHING from the spectacular flounce and in fact might be encouraged to pull off the same behavior elsewhere. hell, free self-destruct entertainment....!!
all those acclaiming his behavior should be ASHAMED of themselves.
what is remarble too is that Slater actually had quite a bit of power in this situation, there are similar situations where the flight attendants report the passengers for unruly conduct and the TSA and/or police wait at the end of the flight/gate to detain or ARREST the passenger, all merely almost at the word of the flight attendant...... that is the way the flight attendants are TRAINED to deal with the problem. I guess despite his very high opinion of himself, slater was just not too cool, nor *competent* at his job, was he?? his fiery resignation leaves all remaining fliers better off and safer.....
maybe not everyone is aware of this.... right now, Slater faces up to 7 years in jail for the *felony* charges against him for his little stunt. I hope he enjoyed it. I think at the bare minimum he'd be very lucky to get off with an expensive fine, and even if he's found innocent, his defense fees will easily run into thousands of dollars.....
it makes a good hollywood movie moment, but in reality, its a different story....
another perspective.... I Became Your Flight Attendant Because Ours Freaked Out which somehow failed to garner EP as did this scintillating post. whatever.
“To the f——-g a—hole who told me to f—- off, it’s been a good 28 years,” Slater is alleged to have shouted after landing at New York’s Kennedy Airport and mixing it up with a female passenger. “I’ve had it. That’s it. F—- you all.”
Let's face it, it's Mike Judge's world. We just live in it. If you haven't seen "Idiocracy" just watch the first few minutes. It will explain everything.
Lyle, I hear your points and concur, for the most part. I think you and both operate the same way: we do the best we can and when we hit a breaking point, it feels like shit. Trust me, I had a screaming match with a driver last week (I was on a bike and was almost hit) and it took me the better part of the evening to come down from it.

So maybe that IS why people are cheering on Slater. We can live out that moment vicariously without the awful aftertaste.

At first, truthfully, before I thought about the deeper underpinnings of this story, I simply liked the flair. I thought, heck, if you're going to do it, why not do it fully, dramatically. What I really liked, for some dark, happy reason, is that he grabbed two beers before he left. I just thought it was such a perfect finishing touch.

I also feel like we're so lacking in the ability to make big, bold statements anymore. We're sheep, in short. This guy broke from the herd and took the money and ran.

That dark side of which you speak, it is unavoidable and very much part of our make-up. My problem with society as a whole is this constant positivity policing we do.

That dark side needs its moment. It will take it anyway, if you don't give it some respect and attention. Carl Jung has written extensively on the topic - the shadow, etc.

Kit, I think I understand what you're saying (and you never take up too much space here - heck, look at VZN. He's hogged up tons of space here and I dont' even read his comments!)

You're saying that in this instance, the passenger should have asked for an apology? For me, the most poignant moment of this story was his request for an apology. I don't think it seemed weak-kneed. It simply seemed sad. Because people like this woman would have never given it (I assume) and people like this man (and myself) simply expected it. He requested rightness.

As for the others inconvenienced, I'll dare to say it: too bad. I maintain that women like that passenger have inconvenienced us far too many times on a daily basis then this guy's breaking point exit. A meltdown isn't made to order. It doesn't consider people's feelings. It just happens.

If I were a passenger on that plane, I would have been furious at HER, not him. She was the one who couldn't adhere to a very simple rule that we all know very well. I can't imagine why she isn't getting the same attention - why she's so protected from this shitstorm...she caused it!

Linn, I agree, if it makes one self-absorbed person think twice, then it was worth it.

punterjoe, will check out.
Beth-fabulous recap and great insights! Thanks also for the mention of Open Salon. I'd never heard of it before, and am now posting there too. (clearly I'm new to this!)
Beth ... I will agree 100% that the passenger needs to be held in just as low-regard as Slater. Or, as you say, even worse. I am not trying to relieve blame from the passenger for her actions in any way, and I frankly think that negligence causing injury is a possible criminal charge for her behaviour. And, I will give you the 2 beer thing ... nice touch of dramatic flair for Slater (though as another commenter noted, I also thought it was great that the cops found him doing the nasty with his boyfriend). There is no question it was dramatic. Slater comes off better than the passenger in this IMO, but lets not forget that it was Slater's actions, not the passengers, that caused the delay ... had Slater held his temper and called airport security on the woman, today we'd talking about her intransigence and his calm under fire, and all the other passengers would have been off the plane quickly and praising Slater. Instead his career is over, he is facing prison time, and he is being hounded by media. I do understand his reaction, but at the same time, I know that if I was in his shoes, I'd be feeling like complete and utter shit at this point, for stranding the other passengers, AND for letting the woman in question get under my skin. Because I hope Slater is feeling the same thing, I can't bring myself to cheer his meltdown, as much as I may be able to understand why it happened.

Still, I want to add that I loved the article, and you're writing. You present this well, and these differences of opinion are what OS is all about IMO. When we write here, our article is only the start of a longer conversation on the topic, a conversation that we are all a part of. You did an amazing job of getting us started here, so thanks for that :).
as for the length of my comments, well I write entire blogs but the editors never mark em. in favor of other stuff like lame rants by others. which I passively aggressively fill with contrary comments, the more erudite and blistering the better. have a nice day =)
hey, heres something else for you to give your foremost priority.... in ignoring....
Pa. passengers call JetBlue flight attendant rude .. but maybe you dont trust the WSJ. whatever.
punter joe. re mike judge. yeah idiocracy. what a brilliant movie. I like the part where the health attendant mixes up the anal and oral probes. maybe slater might want to try that job next. HAHAHAHA
re mike judge. he's also the director of the infamous classic "office space".
which by some weird coincidence/synchronicity is cited in the jetblue blog on the incident. also I hear slater is not fired, he is "off duty" right now.
Crisis control the JetBlue way
so beth, another synchronicity, speaking of "flair".. that reminds me of a scene in office space where jennifer aniston resigns in a similar flounce.... with climactic & surmounting "flair"....
earlier, I wondered why people who have ever raised kids could condone slaters behavior. but maybe thats the point. maybe many ppl who have never raised kids thought it was funny. Id love to hear from anyone who's raised kids and thought it wasnt a tantrum. & why it wasnt.
Thanks, Lyle. I've enjoyed the conversation as well.

I think the real point underneath it all is this: Why did this resonate so deeply with the public? Whether he is deemed a self-centered jerk or a working class hero, it triggered something. I tried to focus on that aspect on my piece, because truthfully, I can't entirely defend some man I don't know on actions I've only read about. He could have been a real jerk, this woman could have been a well-mannered professional - who knows?

But as the story stands, it struck many of us. And I maintain that it's because many of us are tired of withstanding this passenger (real or imagined) and we felt a vicarious victory in his dramatic eff you.

Had he done the right things - called security, etc - we wouldn't have even heard about the story. That woman wouldn't have gotten in any trouble, most probably. But he chose a different path.

If things had played out the way it was reported (and who knows? The truth may continue to reveal itself), I would have happily been inconvenienced by his actions as a passenger.

Ideally, we're all supposed to take the high road in these circumstances. And I try every day. But the high road doesn't work the way it used to. Ignorant people don't notice it and don't care. I guess at least you feel good about yourself and that does matter.

I know for myself, I can't always take the high road. My patience has been tried. I'm guessing many of us feel that way and that's why the story hit home.

Again, I reiterate the shadow side of which Jung speaks. It's there, whether you want it to be or not. You can't always tame it. Nor should you want to all the time. As a matter of fact, the more you try to stick that genie in a bottle, the worse off you become.

Though full agreement - often when you finally do let it out, it often makes you feel shitty, overall. But every once in a while, it feels pretty damn good.

Yes, I did hear Slater was doing the dirty with his boyfriend when they picked him up. Damn. He was on some sort of mission. You'd think he'd go home and want to scream and cry about his awful day! Nope. Went right for more carnal pleasure.
I am not 'up' on this story, but I had a profoundly different reaction than you.

I thought Salter sounds like one of those nightmare employees from hell, that you have to tiptoe around, living in constant fear their emotional instability will blow like the ticking time bomb that it is.

The world is full of smart, earnest, competent people of integrity who would be more than happy to work hard, with a good attitude, doing the not-too-difficult job of flight attendant.

I have no sympathy for a guy like this who isn't satisfied making stupid choices - he has to grandstand about it, too, because naturally, he only sees how the situation affects himself. I read this story and thought, there is more to it than this. I could be wrong. But my instinct sure wasn't to side with him.
I'll tell you why this story irritates me so bad -because I encounter people like Salter all the time - people who do a shitty job with an almost gleeful arrogance. I have rarely seen a passenger really act out on a plane - and I fly a lot. I'd say I've seen maybe 4 people really beyond the pale in the 20 years I've been flying 100 days out of the year.

But I see people like Salter in the service industry ALL THE TIME. Acting bitchy and sour, choosing bureacratic helplessness as a response instead of helpfulness, thinking they are owed politeness and deference at all times, but their own attitude is bored, irritated, angry and defensive - as if you, the customer, are a burden they only want to get rid of.

AT&T, AOL, and Virgin are all companies I'd prefer never to work with again, based on the hideously shitty customer service people I had to suffer through in just this past month.

I hate Donald Trump, but I agreed 100% with his take on this guy.