Catherine Forsythe

Catherine Forsythe
Bio
know a bit about computer security, dogs, horses, skiing, medicine and making risotto. My nickname in real life/online is "Noggie" - I'm on Twitter, with the @dogreader account.

JANUARY 15, 2011 4:00PM

On Removing Comments from an Open Salon Article

Rate: 35 Flag

Sometimes, there are spam comments. Other times, there are comments made on an article that are intentionally provocative or insulting. These are usually attributed to "trolls", people who are intentionally inflammatory. These trolls want to be disruptive. There is an easy way to remove these comments from your Open Salon article. 

At the top right hand corner of the Open Salon screen, there is the "More" menu. Click on that and then:

   More  --->  "Manage Posts" ---> "Manage Comments" (on the left hand side of the page)

After clicking on "Manage Comments", the list of comments will appear. They are listed by Date, Post and Comment. Find the comment that needs to be remove and click "Delete", on the same line. A confirmation window will appear and the removal of that specific comments will need a click on "ok". Once that is done, the comment is gone from the article thread.

Some people become upset when their comment is removed. However, it is your Open Salon space. You decide what is appropriate for your space. 

Occasionally, there may be active links left in comments. Unless you know and trust the person leaving the link, my recommendation would be to not click that link. Many times, it will lead to malware, spyware, viri or other computer infections. It is a costly security price to pay for curiosity. It is a courtesy to the readers to remove these comments with possible malicious links.

My perspective is that many times, when a comment is meant to be inflammatory or insulting, it says more about the person leaving the remarks. It is reflective of the commenter more than anything else. With that said, I do remove comments for language and other considerations. In the end, it is my space and it is my decision. Your personal parameters may differ.

Catherine Forsythe

   ***  For the experienced Open Salon user, these instructions and comments may be unnecessary. However, I receive numerous enquiries through the internal Open Salon mail and am asked how to perform a certain functions. Since individual answers are enormously time consuming, I am hoping that these articles, tagged under "os user manual", will save time for me eventually. I can answer the question by referring to the how-to article.
 
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You're performing a valuable public service with your technical explanations.
I have used this method a few times, mostly for spam, but a couple of times because what was written was not about me but referring to someone else who had posted a comment on my blog. I decided it is my space and I will allow and accept most comments but will not be used in a war between other folks.
I have used your "user manual" on many occasions. It is great!!

Many thanks.....
That reminds me - there's a comment on a post from last week that I am going to remove.
ms catherine ... thanx ... this will be added to my "Catherine Hardcopy How-To Notebook" ... again, bless you ... rated ... lew
I knew this but agree it's a useful post.
Thank you, Catherine. As always, you are a great help.
Thanks Catherine.. I think this is the only thing I didn't need your help for..:)
rated with hugs
I appreciate your tutorials. I just clicked popularity the other day above my blog and was surprised how many readers there are who leave no comment at all. Rather enlightening. Thanks, Catherine. R
Exactly what Linda said, because this is one of the few things that I was able to figure out on my own.

Although I have never rated with hugs before. Am I even allowed to?
"Some people become upset when their comment is removed. However, it is your Open Salon space. You decide what is appropriate for your space. "

Well done. This needed to be refreshed. Mostly, I do spam, but will nuke the nuke worthy. Otherwise I leave it alone.
Thanks, Catherine! This series of articles is really helpful.
I could not agree more. Thanks for your help with this and all techie things. My space my way sans snark and haters...yep...my world...r
Thanks, Catherine. Stellaa had forgotten how to delete comments. Now mine and Cranky's won't have a chance of surviving more than a minute or two on her posts.
I have had comments removed when exposing proposals to documented proofs of their error. As you say, submissions are private space.
Thank you for this wonderful service. For once I'm able to say, "Yep, I knew how to do that one!"
Excellent tips, Catherine. I rarely have had a comment I've removed other than spam, but I reserve the right to do so. I don't see why anybody here should have to keep a comment they find insulting or upsetting on their own blog. And as you say, everyone has their own parameters of what constitutes useful or offensive comments.

rated
I routinely delete comments that do not contribute to the discussion but only name call and/or attempt to intimidate me into, as one abuser recently put it, "STFU" (shutting the fuck up). (Most of the abusers, interestingly, are Jared Loughner-like stupid, paranoid white men who, being dipshits, have to resort to violent rhetoric...)

I only wish that Open Salon, like WordPress does, allowed for pre-approval of comments and allowed for abusers and spammers to be blocked (by identifying them as spammers).
For once, I knew how to do this.
----One could imagine they weren't there to begin with. But then one would still know, wouldn't one? Strange how that works...----
i do not totally agreed...i left a very civilized comment on a comment (no offensive words, no harsh arguments) on, of all things, roman vs etruscan culture, and the author of the blog deleted the comment! fine, it is his/her prerogative, but it will certainly keep me from ever reading any other blogs of that provenance...if that is the (petty) price to pay for such censure, then let it be, but it is quite inappropriate that the blogger be the censor...quite a paradox
It certainly comes in handy at times. It's also necessary on Facebook to delete occasionally....especially when rudeness is involved.
I've used this to get rid of ads but never any other content. The reason is simple: If someone has been unusually rude, I might want to either refer back to that myself someday or to point it out to someone else. In that respect, being really rude can bounce because there's open, relatively permanent evidence of that rudeness.
cooooool...
do you think one can ad "Blog Managing experience" to the resume?
:)
your info is always cool.... here in Colombia you would be like the godess of technology "techna" or something... women here do not know a thing about computers nor how to manage a blog
Rated because you are DA COOLEST...

"sometimes I think I make a fool of my self trying to speak street english" I don´t even know how to do that...
hehehehe
HUGS
Thank you Catherine. It is helpful for me to realize I have the right to delete what I feel to be inflammatory or abusive and not contributing to the point and ensuing discussion of the post.
Thanks for sharing this info. I have not had call to do this yet and hope I never do.
Catherine, I think it is GREAT that you do this. You also set a very professional tone that is so helpful to new people. Thank you. RRRR