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Deborah Young

Deborah Young
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Honolulu, Hawaii, U.S.A.
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July 30
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I'm a political analyst and cultural voyeur & usually write about when those two things merge. I'm an amateur mother, a professional reader and excel in generalized anxiety, although sadly there is very little reimbursement for that particular skill. And of course, I love books & dogs.

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SEPTEMBER 26, 2009 12:37PM

Shattered: Our Horrible Hospital Experience

Rate: 68 Flag

The night the neurologist threw a tantrum and stormed out of the hospital with me crying after her to come back was one of the worst experiences of my life. Until my husband almost stopped breathing due to too much narcotic pain medication and almost pulled a "Michael Jackson" as the Hospitalist so nicely put it. I thought things couldn't get any worse, but of course, I'm naive.

My husband is in the hospital for severe, unrelenting pain from trigeminal neuralgia. The usual drugs aren't working. The doctors cannot figure out what mix of chemicals to throw at his pain to suppress it. We wait 12 hours for his neurologist to come see him in the hospital. She is our only hope. The hopitalist has told us he has no idea what to do, this is above his head. The RN's don't know what to do. The charge nurse asks me why we brought him to her hospital and not another one.

What?! I'm sorry. There's a sign outside that says Hospital. Emergency Room. We crazily believed you. We didn't realize when we got inside what we had going on was really a Clinic of some sort. Somewhere in Kenya, somebody is getting better care than we did provided by Doctors without Borders or something. And our PCP and neurologist are based here. Why are you asking me that question? Is there a secret code I missed that directs patients to the "right" hospital vs. the "wrong" hospital? And how did I miss seeing that?

It's 6:30pm, I see the neurologist walk past our hospital room. "Dr. R.!" I call out to her. She turns around and says, "I'm avoiding Ken." My dense brain doesn't get this. She sighs and comes into our room. Ken is in pain on a scale of 10/10. He's on morphine which doesn't touch it. She starts to scold us for coming to the ER and getting hospitalized. We stare at her uncomprehending as she rails against our admission: The hopitals can't help us, they don't have a neuro-surgeon, they'll just give Ken narcotics, what were we thinking? Ken managed to squeak out: "What did you want me to do? Stay home and hang myself?" She glares at him and says, "Don't you dare talk to me like that. I work here every night until 10pm and I have a daughter at home. I don't have to take this."

My husband, in agony, sits up straighter on his hospital bed and with all the outraged dignity he has left says, "Dr. R., don't let the door hit your ass on the way out." She chokes, grabs her bags and whirls out the door, me staring at her in disbelief. Did our neurologist just leave us at Ken's most critical point? I run after her. She goes to see another patient [hmmm, why are her patients all in the hospital?] She is agreeing with them that they need a second opinion. [Like we did?]. I have the charge nurse bring her a note to talk to me when she comes out. Instead she walks out, doesn't look at me, marches past. I cry, "Dr. R., you know he's cognitively impaired!" She yells back, "I'm done, it's over."

Oh my God.

You have to admit, my husband has balls. He's in the worst pain of his life and still manages to tell his neurologist where she can go when she's being unprofessional and downright childish. Sorry Mrs. Neurologist that you have to deal with neurological symptoms in your patients. Our bad. We'll try to do better next time. Maybe just come to see you for a simple headache. We don't want to keep you. We're just yukking it up here in the hospital room, having a downright lovely evening. Would you care for a glass of champagne?

This chick is toast.

My husband fights for his life. In his delirium he tells me:

"I've never been a quitter. I can't figure out how to quit. I'm trying to figure out how to quit."

"What's happening? I'm confused. I don't understand."

"Will you take me home? I just want to go home."

"What's the plan? We need a plan. Tell me the plan."

He verges on respiratory distress from the amount of drugs he is taking. But without them he has intolerable pain. This is Hell. You couldn't design it better. I feel angels all around us; he is actually re-enacting the crucifixion in all of its' agony. Is the crucifixion merely a template that we must all experience at the end?

I watch this brave, daring man struggle with all of his might to either win this fight, or quit it with dignity. I shudder at his pain.

 

 

 

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Oh my god, Deborah. This is beyond awful.

Send a copy of this post WITH THE DOCTOR'S NAME in it to the Hospital's CEO or President. I am deadly serious here.

Physicians (who don't work for hospitals, as well you know) need to have their asses kicked from time to time. Generally it's tough to find enough reason to do it.

This is enough reason.

I hope your husband's pain can be managed. God, I am so sorry.
About 5 years ago (back when I had good health insurance) I was hospitalized with a DVT that nearly killed me. The blood clot formed in my leg and a chunk broke free and migrated to my lungs. I was in the hospital THREE DAYS before I finally saw the doctor.

I was a bit irritated and his response to me was "we have people here who are worse off than you". his tone was quite arrogant. Well, gee, I guess a nearly fatal medical condition isn't really that serious.

One problem is that we tend to glorify doctors and have the attitude that as long as they are saving lives then there is no pay that is high enough for them. Most doctors today are in it for the money, not because they give a crap about the patient. Doctors are nothing more than glorified mechanics and should be paid accordingly.

Overall, medical care in the U.S. is not good, but it is the most expensive in the world. Doctors are the eighth leading cause of death in the U.S.
Deborah, this is horrible and wrong on so many levels that I don't know what to say. I hope your husband finds a doctor who can offer a treatment plan that will help him, and I wish you both strength.
I had to stop in the middle of reading just to breathe... and yet, you and your husband are the ones living this nightmare. I'd like to have that neurologist's license rescinded--her attitude is simply awful! The staff there seems to be angry that you expect help from them--and yet, somehow I feel certain that you did not wander into a restaurant rather than a hospital. I am enraged on your behalf. I wish this nightmare to end for you. Peace.
I won't even touch the doctor's behavior - it speaks for itself - but as a nurse I am deeply saddened by the charge nurse's comment. Perhaps (s)he thought this was a little humor to lighten the situation, but still it wasn't called for. When the nurses "don't know what to do," they can - and should - at least revert to the very basics of nursing: provide comfort and support (something we, unlike most doctors, are actually trained to do.) Of course, many of us are not allowed the time or discretion to do our best in this vein, but sadly far too many of us don't want to be bothered.

May I suggest that you get yourself to the nearest university medical center and seek out a top specialist? Stop messing around with the yokels.
This is horrible, and I hope that this story is going to have a good outcome, for all of you, except the doc, who seems like a total ass.

My thoughts are with you during this very rough time. Hang in there Ken... and Deb.
Deborah, this sounds so familiar, and I'm so sorry for you both! But, in the midst of that horrible experience, I am so glad that your husband gave that doctor the what-for. Maybe if we all started telling our doctors when they are being shitheads, things might change.
First, get him out of the hospital right away. I'm sorry this is happening to you, and to him. Aren't there other neurologists in Honolulu? If there isn't a neurosurgeon at that particular hospital, you are dead-ended there. A good neurologist needs to be working in concert with a neurosurgeon to determine the best course of treatment for your husband. Try calling a good group neurosurgical practice like Hawaii Neurosurgery Group and ask them for advice, or an appointment.
We cannot transfer him to another hospital; there's a law against that. The neurologist who took over his case told us that.
We have a neurologist now who is managing his case but won't be back until Monday. They are setting him up with a neuro-surgeon from another hospital for once he is stabilized. We're stuck in this hospital as he is incapacitated - won't be leaving until the pain is under control and he can walk out.
It is a nightmare of epic proportions.
I am so so so sorry.

I have some neuro nightmare stories too, but nothing close to this.

Wishing there was a substantive way to help. This has gone on so long.
Hopefully your experience with the new neurologist taking over, and any neurosurgeon consulting on the case, will be better. Hang in there.
"We cannot transfer him to another hospital; there's a law against that. The neurologist who took over his case told us that."

Flat-0ut lie. Patients' Bill of Rights.

"When medically appropriate and legally permissible, or when a patient has so requested, a patient may be transferred to another facility. The institution to which the patient is to be transferred must first have accepted the patient for transfer. "

http://www.patienttalk.info/AHA-Patient_Bill_of_Rights.htm

Seriously, this place is breaking so many rules and (potentially) laws it's not even funny.
Verbal's right in both cases. Contact the hospital's CEO, send him/her this post. Send it to the State Medical Licensing Board with the doctor's name. Contact the University Hospital (they are almost always superior) or use Kathy Riordan's link. I had a recent hospital nightmare with my parents and while I wrote about it in a lighter vein, my outrage was real and I got immediate, positive results. I feel for you, Deborah, but I also urge you to advocate strongly. PM me if you want more info. Good luck.
Horrible. Like A Kafka novel. I hope you can follow up on this with what others have suggested. So unfair in so many ways. So sorry.
Oh my God, Deborah. This is beyond horrible. I know you must be exhausted in every way - physically, mentally and emotionally. I am praying for you and your husband. I hope you are able to read your comments regularly today so that you can see Verbal's comment and know that bitch who calls herself a doctor flat-out lied to you about moving your husband.
You and your husband need a hero - stat. Surely there must be one somewhere on that island. I don't think they are in THAT hospital though.
Are there any lawyers out there reading this who can give Deborah some help and some advice.?
Deborah, I was so hoping things had gotten better, at least a little. I have a hard time believing the lack of professionalism and just ridiculous immaturity of this doctor. I hope you will report her and change hospitals if that's what you need.

But mostly I just wish this would go away. Can't believe the months of pain Ken has had to endure, and the months of unrelenting stress on you. Prayers with you both this weekend. - K
Deborah - I can't believe what I've just read! Your entire experience is inexcusable. You've gotten some great advice which I hope is helpful to your husband. Please let us know how things turn out. Will be sending you both plenty of prayers and wishes for strength to get through this nightmare.
Words fail me. Please know I am thinking of you both.
That doctor should have her license suspended. I'm sorry for your husband's pain, Deborah. I wish there was something we could offer you in the face of such repugnant belligerence. Perhaps the doctor is frightened by her inability to help your husband, and lacks the maturity to handle that feeling - rather than turning to others for advice and at least telling you what little she *does* know or thinks, she fears the loss of control and authority and runs away from it, conveniently blaming your husband, the very thing she has sworn not to do. It is not just sad that she lacks the skills and professionalism to deal with this situation - it is nearly criminal. I hope that someone recognizes this and, if they can't train her, at least isolate her from the people she will harm with her ignorant way of acting.
Deborah, I am outraged that this is happening to you. Worst of all, is when these so-called "helping" professionals take advantage of you when you are at your most vulnerable, exhuasted with worry, pain and fear. Seems like Verbal, Sally and Kathy R. have offered useful advice that could really help. You and your husband are in my thoughts and prayers.
Thank you Verbal and everyone for your advice. I will look into everything as I am able. We're in survival mode at the moment.
You write with steely verve. Your details are excruciating. I have been in the ER with 10/10.

And goddamnit!

Most hospitals have an ombudsman. Find out. Remember boards of certification, too. Doctors fear them above all others; just the IDEA that you are adding a letter in their file on this Dr can make a difference.

You are getting good advice here, from others. I will keep track of your posts, and PLEASE write more. You are not alone.
Another tale of horror from "The best health care system in the world."

Thanks for posting this. My thoughts are with you.
@ rwnutjob:

"Doctors are the eighth leading cause of death in the U.S."

Where did you get that from? More like the third-leading cause, and the fourth-leading, cerebrovascular accidents, isn't even close.
Deborah, I avoided clicking this for a bit. I didn't want to see that you and Ken were not getting what you needed. Looking at the comments, and your final one, I wonder, is there someone close to you who can act as your advocate on this while you and Ken are in survival mode? A close friend, a relative, a family lawyer? This doctor needs to be dealt with, and this hospital needs to pull its collective stethoscope out of its ass.

But you are right to focus on Ken and his immediate issues. It just seems all so frustrating. Maybe the doctors can't figure this out, but at the very least they need to show compassion. Good for Ken for calling her out on her shit.

Good luck with this. Namaste.
Holy Crap! How did you keep from knocking that idiot out, (the supposed doctor?) These people sound like total jackasses. Damn.. I don't know what to say. I hope you can ream her good.
I am so sorry. I imagine others have recommended you report the doctor to licensing authorities. You have precious little time for that now. Again I am sorry.
The doctor is an ass. I hope she is happy in her lovely home and sending out for sympathy as the people she is charged with caring for suffer.
From a person who has been in chronic pain for over twenty years, I can imagine what your husband and yourself, because my wife has to see it too, are going through. Pain meds can work, but depending on the problem, they have been known to make it worse. This situation with that Doctor should be reported and make the biggest stink you can, because the squeaky wheel will get the grease.
What seemed unfathomable in this country not so very long ago is becoming more and more the norm. When this starts to happen to ourselves or people we care about (like you), only then does the reality of what's so very wrong with our system become painfully clear. I am SO sorry that your husband is going through this and you are both being subjected to the equivalent of pure evil, cruelty. PLEASE take Verbal's advice. She knows what she is talking about. I wish you comfort and hopefully better care and much less pain for your husband in the coming days. Hugs.
Deborah, Ric gave me the heads-up on this and I'm very glad he did, even though reading this is beyond painful. Having gone through just a tiny tad of what you're experiencing, I can almost feel the extent of your pain, not to mention the pain Ken is in. Watching someone you love suffer like this is so bad--and I know you must feel so frustrated because you can't take his pain away.

All of the advice given thus far is good advice and I really have nothing to add to it. Just know, from these many comments, that you're in a caring community (no matter WHAT the eds say!) and we're here for you with whatever we have in our arsenal to help you. Please continue to write about this--it needs to be said and read. And let us know what we can do to help you in this terrible time. My thoughts and prayers are with you. Rated. D
Dear Deborah - My hearfelt thoughts and prayers are with you and Ken at this devastating time. You are right to focus on his course of action to get our of pain and out of that hospital. Time for retribution will come later. Hang in there and know there are so many who are thinking of you and sending love and healing thoughts.
I'll spare you the rant full of 4-letter words that just went through me. However, please know that our thoughts and prayers are with you. If you can, let us know how it's going - we're around.
Deborah, first of all, we are all supporting you in this horrible time. Second, hospital docs in general are taught to be arrogant and to strip themselves of humanity to be able to live day to day with people in pain. (I don't condone this-- it's just hospital culture.) Neurologists are the top of the doc food chain, therefore being an asshole is part of neurologist culture. Knowing this may help you and your husband call them on their horrible behavior. Do take all the good advice you're getting here, when you can breathe and think of something else than making sure your husband gets the help he needs. Peace to you.
Sounds to me like they think he is drug-seeking.
My thoughts and prayers are with you and Ken in this appalling experience. Your husband's attitude is amazing but the hospital's reaction to this situation is reprehensible!
Ken's sister flew here from Minnesota; she stays with him nights, I'm with him days as without us with him, he couldn't manage, even in the hospital. I told them yesterday, we cannot keep up this brutal schedule, don't you have somebody who can help us? Because he is so disoriented, he cannot remember anything they tell him to do, etc.

When we are out of survival mode, I will follow all of this advice and this event will not go without consequences. This has been eye-opening in so many ways as we've had to go thru this basically alone with the ferocious help of my sister in law only.
Deborah,

You've gotten some excellent advice here. I have not experienced quite the same thing, but I do have some experience with doctors who are useless.

Deep breaths. DO NOT PANIC. This is important. You MUST get him out of there. Survival mode is fine, but panic is not. You HAVE to stay calm, have to keep your head here. Ken's life is dependent on it.
You can transfer to another facility any time you want whether his "doctor" approves or not. Get him out of there pronto.

Sending all the good thoughts and prayers I can. But you have to keep cool and think clearly here. You are Ken's best advocate right now, and it is vital that you know not only Ken's rights as a patient but YOUR rights as his spouse.

Please keep us posted as time permits.
Oh my goodness. How terrible on all accounts. Prayers for direction and deliverance sent your way.
Deborah:
I am so sorry to hear about this. At times I have had the Ear of God, so this AM I shall pray for Ken right now.

I would not want to be Dr. R. when she has to face the Almighty and explain this one. Maybe she has reached either her stress level of combustion or her edge of competency. And doctors want to be immune to law suits?
I think we are ALL aware of the massive egos of doctors. Then you throw in a system that frustrates the patients and the doctors and you no longer have health care. It's hell care. I'm not defending docs, not on this post. My heart breaks for you guys with this treatment. This is such a wonderfully dreadful example of our vastly broken system.
Rated
what kathy said. it's against the law to transfer hospitals????? that cannot be true. this is insane. it sounds like they are almost begging you to go to antoher hospital because they feel helpless. and that makes them angry so they are treating you two like shit,b ecause they feel helpless and frustrated. i'm also hearing that your husband wants to die. i went through pancreatic cancer with my late richard. are you hearing this? sounds like you are. have you given him permission to go? to leave you and find some peace? i know this is contrary to what everyone elsis saying and will say. but this is not a life that he is livnig now. he's impaired and he's in intolerable pain. what about hospice? what about hospice care in your home? at this point? is there chance of receovery here? he deserves some dignity, some excellent pain management. if he's not at that point, i apologize. but hospice was the answer for me and for richard.
Deborah, I send you and Ken all the prayers I have, all the good thoughts that I know and condolences for the tremendous amount of emotional and physical pain that you both are enduring.
Rated
p.s. I have some experience along these lines, so P.M. me if you'd like.
Gawd... this just sucks. I am so sorry for both of you. But absolutely do what Verbal suggests - raise some hell. You have rights and that neurologist needs a good bitch slap or a review by the medical board.
You said it Deborah- life has come at you fast and you are now in survival mode-( I have been there) All I can tell you is while you are there educate your self with your surroundings- be the best advocate you can be for you husband. (which I'm sure you are) Seek out another Dr. even if it means going outside the boundaries of the hospital you are in. Dr. are Ego driven. Great Dr. love a challenge. Remind your doctors of the Hippocratic oath they took:

I will apply dietetic measures for the benefit of the sick according to my ability and judgment; I will keep them from harm and injustice.

When the one I loved spent almost a year of there life in the hospital for a catastrophic injury. I crossed boundaries and either a had the stubbornness of a pit bull or Sweet Charisma of a southern-bell. I worked and manipulated the healthcare system to provide the best of what MY LOVED ONE NEEDED. When I left the hospital with my loved one in my arms after a year they all stood and waived not knowing quite whether to love me or hate me. But one thing for sure they knew they had risen to the top of there game to treat me and the one how needed treating, and we were all better for it. MY HEART GOES SO FAR OUT TO YOU-
I hate to say this, but that "Dr" seems like a total bitch, if she KNEW she couldn't handle your hubands situation, why not refer you to someone who could? That would be the COMPENTANT thing to do. I'm so sorry you and your hubby are having to deal with this, its wrong on so many levels! I'm with Verbal, turn this tanturm into someone that can knock her down to earth.

Big hugs from my family to yours!
This wreaks of incompetence, indifference and criminal neglect. I wish I could say I am horrified, but having just gone through what I did with my husband, not much surprises me.

I feel your pain and inadequate resource dilemma. I can only offer you my support, and kudos to your husband for not allowing her to have the last say.

Lastly, patients do have rights as Verbal said, and do follow up with the complaints, this cannot be allowed to happen.

((HUGS)) and healing coming your way, God willing.
Patrick, it was an older stat, but it was posted on the BB of our local hospital. (Along with a few other choice stats, but that one really stuck with me)
I have the three of you in my prayers.

There has been some wonderful advice here, starting with Verbal, and as someone who has suffered through a medical nightmare that threatened my life, I do believe that when you have gotten through this and had time to rest, you ought to find a lawyer to help you.
I'll try to be more direct without offending everyone.

Is he addicted to pain medications? This is a reasonable question. If so, the pain is to be expected. The brain stops making the natural pain relieving chemical endorphins, and the brain's opiate receptors have grown and require stronger and much more opiate drugs than before, and it will continue to escalate like that until the quantity required for pain relief is a lethal dose.

Please understand that I mean no disrespect here. I'm just trying to present another way to approach the problem. If he is addicted to these drugs, the pain is very real, but it's at least in part the result of long term opiate use and the tolerance he has developed.

If I were a doctor, I'd suspect he was drug seeking and that he has a substantial habit. He wants so much of these drugs that he could die, and the pain is so bad that he can't imagine another option, with the possible exception of suicide. You don't mention addiction at all, and you didn't comment on my earlier question, but the post screams addiction to me.

There is no shame in this. He used these drugs for legitimate medical reasons, and he developed a habit. It happens all the time.
Specialists exist who make every effort to help manage the pain in addicted patients. It's a tightrope walk, but it can be done. Can you take him to a pain management clinic/doctor?

I am an addiction specialist and have dealt with my own and others' addictions for a long time. I have been there, so please don't be angry. If I'm wrong, I sincerely apologize. But recognize that addiction can be overcome; this may give you both a path out of hell.

If you both are really at the end of what you can tolerate, at least consider what I've said here.
There's nothing I can say except to urge you to keep us posted. I am so sorry for the suffering your husband is going through.
This is terrible. As Verbal says, get this out to the higher-ups in hospital administration.
I feel so bad for you.
thoughts and prayers, though I wish I could send more...
It's my understanding that people in serious pain do not easily become addicted to pain killers. There's a biological process similar to what ER doctors do in case of an opiate overdose, which is to administer a "drug antagonist" that metabolizes the drug. Your own body produces chemicals as a result of pain that are drug antagonists. When someone has trigeminal neuralgia, drug addiction is not the first thing you think of when the pain killers aren't working.

My personal opinion, based only on my experience having occasional nerve pain from degenerative disc disease and nasty compression in the spinal column is that opiates are ineffective for some kinds of nerve pain. I've had nerve pain get worse from things like percocet and vicodin. There are specific drugs developed for nerve pain, such as neurontin. There are also surgical solutions for this. I had an impinged (pinched) nerve in my knee that prevented me from sleeping most of a year. The surgeon fixed it. There are surgical solutions that are appropriate in some cases of trigeminal neuralgia.

I echo the advice of the poster who said find the nearest university hospital and get an expert. Not only is your neurologist incompetent, she's having a nervous breakdown. She may well be on drugs herself, because her behavior is clearly out of control. When you have time, you might want to file a complaint with the hospital and the medical board. However, this is not your first step. Your first step is to find someone who knows what they are doing.

I wish you and your husband the best.
You have lots of good advice here. I would continue to document every errant step they make and once your husband is out of there and stable call a good lawyer and sue the doc and the hospital. Insanity on their part is not a defense.

you are both in my prayers.

Monte
This is a sickening and saddening story. So sorry for you, Deborah, and for Ken. No one should have to deal with this sort of thing. In all the talk about health care reform, there's still so little talk of compassion. So often, our health care is heartbreakingly cold and heartbreakingly expensive. Wishing you peace and strength.
People in pain do become addicted. Not all, but some do. And the pain may have been much easier to treat at first and grew. I have personally treated several people who have become addicted when taking legally prescribed opiates for pain.
I'm sure you've tried everything you can think of, but have your doctors tried everything that can be tried? You may need to look beyond the neurologist to anesthesiology or pain management. Have they tried ketamine? methadone? a nerve block? spinal anesthesia? lidocaine patches? Have they tried everything possible? Has anyone said, I know I haven't gotten you the relief you deserve yet, but I promise I'll hang in here with you as long as it takes?

This is the standard of pain care. The only standard. Anything less is malpractice, as far as I'm concerned.

You both are in my prayers for healing, relief of suffering, and hopefulness.
I'm so sorry for the pain your husband is enduring, and the pain you and the family are going through as a result.

Please don't fall for the "it's against the law" argument. I DO have personal experience with that one and there is no law that says a hospital can hold someone against their will unless they are a danger to themselves or others. I'm wondering if the hospital is claiming your husband is suicidal, but even this doesn't fly, unless he wants to return home.

As far as your doctor is concerned, get in touch with the hospital ombudsman. This "doctor" is a lawsuit waiting to happen. She obviously thinks being a doctor is great as long as she doesn't have to deal with sick people.

Good thing she's not in obstetrics. Women in labor (especially transition) yell things to their husbands and staff that would make her hair curl. Which is the point of course and she should know it. People in pain are very frustrated and at the end of their rope, and need some hope of relief, not admonitions to empathisize with their caregivers. Unbelievable.
Wow. Unbelievable bedside manner. I wish you all the luck it finding a solution.
What a horrific story. I'm so sorry you had to deal with such pain and unprofessional people. Hope things are better. What a beast your neurologist is.
I've been in hospitals like that. Welcome to Michelle Obama.

Seriously, they are breaking the Rehab Act or the ADA, and you've got to get in their faces. If not threaten to sue, throw fits, act like Rambo, and literally refuse to let them leave the room until they act like human beings.

Doctors are so fucking arrogant in this country that they won't even follow medical procedure anymore. Like when I just got beaten up and my head was slammed against the wall (I have TBI), and the fucking doctors refused, after NINE HOURS in the emergency room to even give me anything for my pain, anything to eat, and then finally gave me a CT scan while lying that they didn't even have an MRI (much more accurate), much less compared the two results (my brain still works unlike the dipshits at the hospital, who didn't even think of comparing the two).

So, you gotta scare them. Tell them you're a personal injury attorney, demand their cards, and tell them that if they don't get their asses in the door (and neurologists are in the room), you are going to sue their asses off, the moment you hit the door.

Plus the hospital.

Oh, and take dated and timed notes.

And send a copy to Baucus and the White House. And then sue their f*cking asses off.
Deborah - you can do this. I know you can. What VR and Sally said. Just find the name of the hospital CEO or any board member and email them this post. No matter what, a doctor should never ever treat a patient this way. Ever. Sending you lots of good thoughts! I am so sorry this is happening to you guys. It isn't right. At all.
Hi, Deborah, I live in HI and I've never heard of a law against transferring a patient from one hospital to another. It's been my experience that the doctors are the biggest impediment to a transfer. They often hesitate to clear a patient for a transfer for mysterious reasons. Or a receiving hospital may not want to accept a patient. If I were you, assuming you haven't already done so, I'd get a copy of the law in question if it exists and familiarize myself with it. In law, everything is subject to interpretation and there are always exceptions or extenuating circumstances. Good luck. cy
That is one of the most horrid stories I have ever heard- Please report her to the AMA and YOUR STATES MEDICAL BOARD and the CEO of the Hospital. God Bless You, Pam
This is abuse of humanity plain and simple. Report this "doctor" immediately. Ugh! Beat wishes.
I am so sorry this happened to you & your husband, & hope he is out of there & being better cared for.

My own husband was in hospital this summer for a 2d stent in heart, & his meds were incorrectly administered. He had a pause in heartbeat for 4 sec. & things were a mess. He's ok now, but our treatment wasn't all that good either. Up & down, his meds, they didn't seem to know what they were doing.

You inspired me to share another story on my blog, of my own recent clinic treatment (albeit not in the same venue of necessity as your husband's). I am quite concerned about some of medical personnel & hospital treatments at this point, & don't really know what to do about it, though there are some good ideas on this thread.

Many blessings to you and your family over this situation.
I don't think I can say more than so many have already said. My thoughts are with you.
Deborah--I learned through my own hospital troubles that you absolutely should report this woman, as hospitals take these stories far more seriously than you might guess.

My heart goes out to your husband. My entire blog is devoted to my chronic pain journey, caused by atypical trigeminal neuralgia. Your husband has the more common form of TN, which strikes sporadically, but mine is constant, if not as acute.

There is nothing more awful than facial pain, in my opinion. I've had so many complications of a blood clotting disorder, and ATN has unquestionably been the worst...a 10-year ordeal now.

If you or your hubby ever want to email me privately to share resources and support, please feel to drop me a line.

My heart and prayers go out to you.
Deborah,

This is a different perspective on the distress you and your unfortunate husband are experiencing.

Trigeminal neuralgia is not life threatening.

Giving someone large amounts of narcotic or sedative drugs to treat trigeminal neuralgia may result in respiratory depression or arrest. That can be a very life threatening condition. Thus, although giving your husband large amounts of narcotics to sucessfully treat his neuralgia, most physicians would be extremely reluctant to do so if such a strategy posed a risk of having him stop breathing.

If your husband's trigeminal neuralgia pain has returned after being treated for it by various other drugs and treatment modalities, it is very likely that he requires a physician with very specific expertise in this area. I can assure you that very few hospitals have a physician with such expertise on call 24/7. Simply put, no hospital in the U.S. or Kenya can sucessfully treat all physical maladies. That is the hubris of TV medicine and not reality.

Unless your husband's leaving the hospital poses a threat to his life or to others, he can not be kept in the hospital against his will. Otherwise, you and your husband should be free to seek medical care in another hospital or clinic at any time you feel that the care he is receiving is not sufficient.

Finally, the anger that you have exhibited in your post would make any health care provider reluctant to deal with you or your family. It is easy to blame the physician, hospital, or the entire health care system for your husband's pain, but unfortunately not all of life's maladies can be cured by medicine and if someone tells you otherwise, he/she is a quack.
I am sorry that your husband is in such pain, and that you've encountered some rude and incompetent hospital staff. A few points in your story have me scratching my head tho.

You wonder why so many of your former neurologist's patients are in the hospital as though that were some sort of crime or incompetence on her part. Don't sick people often end up in the hospital? You state that people in Kenya are getting better treatment from Doctors Without Borders than your husband is. That is offensive to people who know better. I have a doctor friend who's also an epidemiologist. She's worked in Third World countries with that organization and trust me, neurology is not one of the specialties they practice. They're too busy treating basic illnesses such as malaria, cholera, malnutrition, etc.

You clearly have rage for the neurologist since she can't stop or mitigate your husband's pain, and I understand that. But your contempt isn't helping your husband get the help that he needs. In fact, it seems to be actively working against you. There is no law that says doctors or nurses have to take abuse from patients, and I happen to know that most take a lot. Not all of them deserve it.
Making enemies of the hospital staff
I meant to say: Making enemies of the hospital staff is a zero sum game.
These are the type of statements you normally hear from health practitioners to those they believe are drug addicts looking to get high. If your husband has this condition, and they are aware of it, I'm surprised they'd take that tone.

I'm sorry to hear about your experience. I've seen similar things, but perhaps not anything quite this outrageous.

Hope everything works out.
My god. Deborah, I am so sorry.

But why give this bitch the satisfaction of being anonymous? PUT HER NAME UP HERE with the name of hospital. Get some fucking heads to roll. I will help you with this if you like. I'll post it on my blog, too. Her name. The hospital. Everything. Maybe we can get everyone to do it.

Second step, find a new hospital with a better person in the field. Clearly, this bitch, this lame ass excuse for a human being, much less a doctor is the wrong person to be treating anyone. You need a better hospital and a social worker to help you with any other situation that might come up. A good social worker, which might be hard to find, but if you can, is worth it.

I mean it. Post the name up here. I'll put her name and the hospital on my blog, too. And so on and so on. We'll kick this bitch into next week and then kick her ass again on Thursday.
Oh Deborah. What a tragic situation. I spent a week in a children's neurology ward with my son. Though we received excellent care (Montreal is where you want to be with a neurology emergency), I heard enough horror stories to give me nightmares for life.

The truth is that the human brain is so much more mysterious than anyone wants to admit. You're obviously in a hospital that doesn't have a neurology department that can deal with difficult cases. Your neurologist sounds like an idiot, but thank god she's willing to admit it. There are too many patients languishing in hospitals that won't tell them that they don't have the expertise to help. If you haven't made progress today find out if there is a hospital with a better neurology ward. Take your husband and go to the E.R. there. They may not be able to transfer him, but I doubt there is a law preventing your from going there yourself.

Good luck. I'm praying for you.
This is not how it should be. We know that.

I'm so very sorry for your husband's pain, especially in the face of relentless apathy; I'm so very sorry for your extremely painful inability to solve this. I'm so very sorry.
I'm arriving here late, and I apologize. What a horrible set of circumstances and actions, Deborah!

Two points: There may be a hospital ombudsman who can help you very quickly, without any "official" complaint. The hospital social-services department also may be able to help. They're usually pretty good at making such problems go away, at least for the short term, so that you can concentrate on your husband's medical issues.

Second, by laws against transfers does she by any chance mean laws against patient-dumping? That's an entirely different thing. She can't refuse to treat him just because she's tired of it, nor can the hospital put him in a taxi to be delivered to a hotel or a box under a bridge, but he, or you on his behalf, can certainly request and receive a transfer to another hospital and physician qualified to provide care for his condition.

I'll keep you all in my prayers.
Sue the bastards.

Quick, before that 'money-saving' legislation goes thru.

While being obnoxious, as Juliet advises, may not seem the best approach, I have found thru experience that out-oboxing the obnoxious is the way to get results (especially after being reasonable hasn't worked).

And complain up and down the line, to the local media, anywhere you can find. First the professional association, I think. I once went to the Law Association about a lawyer - I only knew there was such a thing and that you could complain because I had once worked in a law office - and I was patted on the head and made to feel like a nuisance. However, the next day I got a certified cheque from the lawyer for the money in question, and later on this lawyer, when I ran into him about something else, told me he'd been refused the junior judgeship he'd wanted - ten years after the fact - because my complaint was on file.

Anyway, please keep us posted - this is a terrible situation quite aside from the doctor/staff shit, and we all have you in our thoughts.
Tuesday update: I'll save all of the most recent horrors for another post. Just here to say thank you for your prayers and we're dealing with complications. The new neurologist is due today and we hope that he will give Ken a provisional neurological diagnosis that will allow him to be transferred to the local hospital with a neuro ward!! They'll have to transfer him in an ambulance but I think his current hospital will be relieved to pass him off.

It cannot get any stranger than this.
Trust me, Deborah, it CAN get stranger than this. Those are words you don't even want to utter. Best wishes on your continued search out of this medical crisis. And, peace.
OH man this sounds familiar and I'm SO sorry you have to go through this. You've got a brave husband. Neurological pain is the least understood, in my experience. Neurologists in general are frustrated in their efforts to treat chronic or intractable pain and are reluctant to acknowledge their limitations. I'm sure you've heard of the National Foundation for Pain (www.paincare.org). If you haven't, give them a try.
"Don't you dare talk to me like that. I work here every night until 10pm and I have a daughter at home. I don't have to take this."

If this is this loser's attitude, she should have gotten herself a 9-5 job. There is NO excuse for this. I too suffer from TGN, but NOTHING like what you are describing. I hope your husband finds some relief soon, and finds a COMPETENT MD at the same time.
This sounded more than excruciating. Even more reason why we all have to learn to be our own best advocates or strong advocates for those we love. But this type of experience should never happen, ever.
Hi Deborah, I'm glad the neurologist's coming and I look forward to reading that Ken is transferred and more comfortable. Meanwhile, please get some rest for yourself and *breathe*. Keeping you both in my thoughts and prayers.
The Mayo Clinic turned us down. Ken is scheduled for a gamma knife on Oct. 29th [radiation to the trigeminal nerve]. That is all anybody has to offer at this point.
I know this sort of story - it hides in my own broader tale about my sister. I just don't understand these crazy rude people who are supposed to be our hope, our caregivers, our health care providers. Are they disillusioned? Underpaid? In the wrong field altogether. It is so weird and ugly, and I'm so sorry that this is part of your experience.
May whatever miracles you need to see you through this nightmare materialize. Sounds as if you need a great lawyer as well as a great doctor. I admire you for writing about your experiences but wish they weren't happening as they are.