Easy Fiend

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Denis Faye

Denis Faye
Location
Redondo Beach, California, USA
Birthday
April 27
Bio
I'm a screenwriter, comic book writer, journalist and dad living a hellish existence in Redondo Beach, California. My blog, www.easyfiend.com, has a small, passionate and occasionally stress-inducing cult following. I have the magical ability to do the wrong thing in almost any situation. Come on in and enjoy the magic.

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MARCH 10, 2009 10:57PM

Surfdog Millionaire

Rate: 5 Flag

The divorce is moving along smooth(ish)ly. Lots of financial issues to sort out. For example, yesterday I canceled all our joint-owned store credit credit cards. For the most part, when the person on the other end of the line would ask why, I'd simply say, "it's personal" and they'd respect that. 


But not the guy from the Gap. I had clearly reached a call center in India. As he read from his script, he seemed completely oblivious to the raising irritation in my voice as he put me on hold twice and tried three times to upgrade me to a "Gap Visa." I should have just hung up, but I, in turn, was trying to get him to send a cancellation confirmation letter. Finally, I lost it and yelled, "DUDE! STOP IT! I'M GETTING A DIVORCE, ALRIGHT? I DON'T WANT THE DAMN UPGRADE! JUST CANCEL MY CARD AND SEND ME MY LETTER!" 

He "humbly apologized" and agreed to send in 6-10 business days.

As I hung up, I wondered if people in Bombay often get called "dude."

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I've been known to tersely demand that the "dude" on the other end of the phone line put down the G-D script and listen to what I'm saying. Hang loose, dude.
Divorce sure brings out the best in us, don't it. I flipped out once on a call center guy during a call about my DELL PC. He couldn't help me with my tech problem and I called him a few names. "Dude" was not one of them.
Well maybe he'll think twice next time before trying to push that Gap Visa on someone else.
No upgrades? How about an extended service plan for your toaster? Life insurance? Cell phones? Step right up!
stuff like that is why i am glad i have half dropped out of the world. who the hell needs a gap visa?
Stay fstrong my friend. What is it you surfers say? "When in doubt, paddle out"