Incidental Findings

Medicine, Culture, and Life

Danielle Ofri

Danielle Ofri
Location
New York, New York,
Title
Physician
Bio
Danielle Ofri, M.D., Ph.D. is Associate Professor of Medicine at New York University School of Medicine and an internist at Bellevue Hospital, the oldest public hospital in the country. She is co-founder and Editor-in-Chief of the Bellevue Literary Review. Her newest book, Medicine in Translation: Journeys with my Patients--is about the experience of immigrants and Americans in the U.S. health care system. She is the author of two collections of essays about life in medicine: Incidental Findings: Lessons from my Patients in the Art of Medicine and Singular Intimacies: Becoming a Doctor at Bellevue. Danielle Ofri's writings have appeared in the New York Times, the Los Angeles Times, the New England Journal of Medicine, the Lancet, and on National Public Radio. Danielle Ofri is currently working on a set of essays about medicine, while several unfinished novels in various states of disrepair gather prime New-York-City dust under her bed. Ofri lives with her husband, three children, cello, and black-lab mutt in a singularly intimate Manhattan-sized apartment. Danielle's homepage is www.danielleofri.com

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Editor’s Pick
JUNE 1, 2010 3:56PM

Why Don't Patients Take Their Meds?

Rate: 10 Flag

pill bottleA good chunk of every medical visit is spent writing prescriptions. Before we had an electronic medical record, this was often an arduous task, leading to serious writer’s cramp. Now the computer makes it easier on the doctor, but it doesn’t seem to have much effect on the patient. A recent article in the Journal of General Internal Medicine highlighted what most doctors have suspected all along, that a good chunk for these beautifully printed, fully legible prescriptions never make it to the drug store to be converted into actual pills. The study utilized an electronic system to trace nearly 200,000 prescriptions. Between a quarter and a third of prescriptions were never filled.

If a patient has a gassy stomach or some toenail fungus, ignoring a prescription won’t change much. But if a patient has diabetes or coronary disease, forgoing medications could be devastating.

I often ask my patients why they don’t take their medications. Although cost is sometimes mentioned, the far more common replies are, “I don’t like taking medicines,” “I don’t want drugs in my body,” “I don’t trust these medications.”

To a large degree I agree with them: medications have significant side effects, we should only use them when we need them.

But then I see that my patients have no qualms about anything marketed as an herbal medication or a nutritional supplement. They take milk thistle, saw palmetto, valerian root, hawthorn, feverfew, glucosamine, co-enzyme Q, lecithin and carnitine without reservation.

“It’s natural,” they tell me, trying to reassure me.

“Arsenic is natural too,” is my standard reply. “So is snake venom and poisonous mushrooms.”

“No but these supplements come from plants. They are organic.”

I try to point out that many of our medications like aspirin and digoxin come from plants. They are “natural.”

But there is no piercing the logic. For a substantial number of people, medicine from a prescription is automatically suspect. But if it comes from a health food store, there’s not a hint of concern.

Don’t get me wrong: I’m highly skeptical of the pharmaceutical companies. There’s no question that the primary profit-motive biases data. There are shoddy practices out there, and frequent recalls.  I’m also a firm believer in healthy diet, good nutrition and taking care of one’s body.

Nevertheless, the chemicals that are marketed as medications are subject to vastly more testing and quality control rules. The chemicals marketed as herbs or nutritional supplements are subject to almost nothing.  The people dispensing advice on these supplements require no training or licensing.

I could put anything from my spice cabinet or local garden into a bottle, label it Dr. Ofri’s Vital Health Booster, plop a price tag on it, sell it freely on the Internet and potentially finance my children’s college education.

I try to tell my patients that they should be skeptical about anything that goes into their bodies, whether it’s a prescription from me, a nutritional supplement, a can of Coke with 14 spoonfuls of sugar in it, or a “low-fat” snack item whose ingredients require a PhD in chemistry to decipher.

No matter what I say, though, many of my patients will continue to slip my prescriptions quietly into the garbage because they don’t “trust” medications. This skepticism can actually be healthy; I just wish it extended to all things in a bottle, even things marked as natural.

Bottom line: if you are not going to take your prescribed medications, at least let your doctor know. She or he can tell you which of these medications are crucial and are probably worth taking, even if they aren’t “natural.”

 

************

Danielle Ofri is a writer and practicing internist at New York City’s Bellevue Hospital. She is the editor-in-chief of the Bellevue Literary Review. Her newest book is Medicine in Translation: Journeys with my Patients.

View the YouTube book trailer.

You can follow Danielle on Twitter and Facebook, or visit her homepage.

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Interesting article, and weird. I'm a diabetic with high blood pressure, so if I stop taking my medication, I'd be shaving years off my life.

And I agree that skepticism is a great and healthy thing, but it's so weird that it's so often couched in the naturalistic fallacy. When I worked with psych patients, I could wrap my head around crazy people who didn't want to take drugs because it made them feel like they weren't themselves anymore, but if a normal person told me they didn't want to take doctor-prescribed medication for a physical problem just because they were skeptical, I don't think I could fully understand. If you're skeptical, get a second opinion, or go read some of the peer-reviewed literature.

And yeah, I'm sure some of these same people have no problem drinking a soda.
I agree that it's very bizarre. I have had similar experiences with certain "natural everything" folks who deliver moralistic lectures, yet think nothing of coming to my house after I've painstakingly prepared a meal that meets all their dietary "needs," only to have them eat every potato chip and cheeseball in sight.
So many modern medicines are wonderful. But I once read a "study" that said that St. John's Wort is totally ineffective against depression. This remedy has been used for centuries. A little more research showed that the lab with the alarming results was very much funded by the maker of some pharmaceutical anti-depressant. That's why I don't trust the drug companies. They are profit-mongers at our expense. Also, the chemical blast of the entire body to cure a localized condition like indigestion sounds to0 radical to me. I went on anti-depressants during the Bush regime fiasco and when Obama was elected, I was fine! Went off the meds despite all dire warnings and predictions and with counseling and prayer/meditation have been able to center myself. Too many scams!!! They invent illnesses to douse our bodies with their potions!! Restless leg syndrome!??? Please! Get more exercise. Preferably walking away from the drug store. Sorry, M.D., Ma'am. But I'm not impressed.
It was a doctor that first smacked our behinds upon arrival prior to any misdeeds and we don't forget.
It's a doctor that will probably be the person most people get their last advice from and it's not good either.
I think quite simply the main reason people don't take their medicine is that it was prescribed by a doctor. It's our only chance to fight back.
It's healthy to be skeptical of all sources of advice as you indicated near the end of your post. I'm a firm believer in anecdotes do not equal data.

However, I think it's disingenuous to state something that we have to take at your face value. To broadly state that a quarter to a third of 'scripts go unfilled, and then in the next paragraph equate the decision process about that script between a toenail fungus and diabetes is a bit of a stretch when applied to the generalization. Perhaps you can cull something from the citation that indicates that perhaps 80 to 90% of the diabetic patients get their scripts filled while the toe problem people only fill 30% of their scripts?

I don't know what the numbers are of course, it's not my field, but my skeptic radar went up with the juxtaposition.

(I will say I would tend to lean toward your advice more than some other ::ahem:: doctors that have posted on this site though.)
I have a friend whose job was to name new drugs; he sat in an office by himself and searched his brain for the name which would prove to be most profitable.. These were medications which as of yet had no specific disease target but rather the drug would be given to many individuals with different illnesses to see which one would would derive the most benefit.... In addition, if the drug did not fit any specufic ill, then one would be made up i.e. Restless Leg Syndrome.


To compound this injustice is the hiring of part show girl part woman of the night to hawk the medications to the male physicians. In the few visits which I make to the doctor's office, there are always the tall ,provacative reps dressed in the tight pant suit uniform waiting to offer the latest sample....It is strange how no rep is above 30 years of age and it is also a fact that virtually none of the reps have a medical background but do have the" look" to convince..

Dr. Ofri, these are but a few reasons why patients do not take their medications...
As someone who worked at a pharmacy in college, I cannot tell you how many people come to pick up their meds, find out how much they cost, and walk away empty handed. It happens dozens of times a day in a busy pharmacy.

Doctors are often not aware that, say, a 7-day-course of Levaquin or a 30 day course of Lexapro costs over $120.00, even for people with prescription drug coverage. People come to the pharmacy expecting their $10.00 copay and are hit with a bill of $140.00. They just walk away and we restock the pills.

We would always advise patients to contact their doctors to discuss alternative prescriptions that were cheaper. Sometimes the "lady" at the office would just tell the patient to make another appointment to speak with the doctor! Like someone who can barely get off work is going to do that. Or the doctor wouldn't want to compromise on his/her "ideal" treatment.

Physicians are wise to keep in mind that non-formulary drugs are often covered at very low rates, even by "good" insurance, and that sticker shock sends a lot of people home without their medications.
Thanks for all the comments everyone. Cost is certainly a big factor, and most doctors cannot keep track of the cost of all the thousands of medications out there. Most of us try very hard to use generics (and convince patients who insist on brand-name that it probably isn't worth it).

I wholeheartedly agree with the comments about the pharmaceutical companies. There are plenty of meds out there for conditions that are not really illnesses and don't need to be treat. There is all sorts of manipulation to sell meds. And lots of drug rep influence. (Full disclosure: we forbid drug reps in our clinic.)

We should not take any meds that we don't need. Regular exercise and healthy diet would probably solve many of our medical ills. (If you think getting someone to take meds is hard, try convincing them to make major lifestyle changes!)

My point on this column was to look at one particular aspect of medication "non-adherence,"--the belief of some people that anything on an Rx pad is poison and anything from a health-food store is safe.

(Me, I love health-food stores. But I go there for food, not for meds.)
It is most obvious that the topic opened up all sorts of experiences with medications and why anything from the RX pad is deemed to be poison by so many...

With all due respect , Dr. Ofri, your point is understood quite well; it's just that there are other very valid reasons as to why the community does not trust medications. This topic is not black and white but deserves an in- depth discussion.
Thanks. There used to be a column I read in the newspaper regularly where people wrote in to ask about drugs and reactions and alternatives. The name escapes me, but the columnist would discuss how herbal remedies can be untested and not well supervised. Either they are a waste of money, because they can do nothing, or they have a potency and can have side effects or do damage. I am appalled at the fact that the supplement people were able to pass legislation to keep the FDA from doing any regulation of their industry. It can be anything in that package. And the stuff that comes from overseas that is labeled herbal or natural can include substances that the US regards as drugs. People like their pills--they just like to be able to pick them (whether they know what they're doing or not).
If you want to get to the bottom of those problems, hire a naturopathic doctor to work in your practice. Of course, the NY AMA has been fighting licensing for NDs very hard, the vote goes up again this week. For those of us who did go to four years of accredited med school to become NDs, we understand all the RX meds, all the herbs, all the vitamins, minerals, amino acids, enzymes, all the biochem and also the body mind connection with the patient. We spend a lot of time on lifestyle coaching as well as sound nutritional advice. If your patients don't want the RX meds, give them a reasonable option.
If you're skeptical, research your ailment and prescription on the internet -- from good sources. I always do. Then, I take the medicine.

In general, I've had doctors tell me when a minor problem is not worth fixing. As in, I'll write a prescription for restless legs syndrome, but it might be easier to just live with it or to make these changes to your lifestyle.

I doubt the people demanding drugs for non-problems, like restless legs, are the same as those who don't take prescribed medicine.

And it's worth noting that anyone who gardens realizes that the taste of your vegetables change, even grown in the same soil, depending on the weather. Too much rain and your pumpkins will be flavorless. Too little and your cucumbers will be bitter.

It should come as no surprise that the chemical content of herbs will vary. A medicine will have be formulated to give you a certain amount of the active ingredient. Not so for herbs.
I recently had an extended argument with a doctor prior to surgery. She offered me a nerve block that she said would "take the edge off pain" for the first 12 to 18 hours after surgery. I told her I didn't want it. She tried, "most people get it." She tried, "you can be sedated so you barely feel the needle." I know from previous experience that I don't really feel the pain from surgery for about 24 hours. Her description of the effects of that nerve block -- "feeling heavy and hard to move" sounded more unpleasant than any extra "edge" to the pain. She was really disappointed that I refused a drug that could in no way benefit me. I have to understand the benefits of a drug before I'll agree to take it.
I also find this behaviour weird. I am bipolar, and if I don't take my meds, I know I'm in trouble. I do know bipolars though, who when they feel good, will go off their meds and the results are usually disastrous. I can't imagine not taking what my doctor prescribed. I have however had people tell me that the meds are dangerous and drinking lots of fruit juice (I kid you not), jogging, and some herbal remedies would 'cure' me. Now THAT'S crazy. Good article. Rated.
Otsuka America and Bristol Myers Squibb. Remember them. They make and market Abilify, and powerful anti-bipolar drug. It works. Too well.

I've been here, in PA, for about six months. Today in fact. I lived in Jersey for 33 years, where my marriage and a subsequent relationship collapsed around me. The first four months of my exile to this white trash shithole in Bristol PA were the most horrid of my life. I did not actively consider suicide but I prayed ever night--prayed--to wake up dead. Eventually I found a psychiatrist and a PCP who turned out to be my first line. I could not get to see the psychiatrist but the PCP, a nurse-practitioner, took one look at me and put me on Abilify. In four days the major depression began to lift: too late to save my career but not to save my life. I got my appetite and sex drive back. I began to feel human.

Then I discovered that UnitedHealthIDon'tCare will not cover the med under Part D because it's not a generic. It's $558 a month. So that was out. We got it down to $90 and it is still too much for someone who is basically unemployable but hasn't figured out how to work the Disability goldmine yet. So the shrink and I have to find an alternative.

Dr. Ohri, my opinion is that providers--including drug companies--don't give a shit. "It's good for your illness." Well, not at those prices. Neither is Seroquel because it gives me stroke symptoms, and the old reliable Paxil/Xanax combo from years ago made me both mildly priapic (hey that wasn't SO bad) and borderline psychotic (that WAS bad). Why won't I take stuff. Precisely because I am desperate for help, for an income, for a LIFE. Meds make it better if the meds work. Abilify works. But when that Japanese whorehouse and Squibb combine to make it unaffordable, they can live with the consequences of paying for me via Medicare as a visitor to the wacky ward. I don't take what I cannot afford.
I went through a phase of taking the holistic stuff to deal with my diabetes. This was largely due to the fact that the doctor I was going to was kind of a jerk, prescribed my a sulfonylurea which resulted in repeated (and scary) episodes of hypoglycemia, and refused to listen to me when I complained about the symptoms. So I stopped taking them and started on chromium picolinate, Coenzyme Q-10, all the usual suspects. They didn't do any harm, but they didn't do any good, either, and were actually more expensive than my insurance co-pay.

Many years and many doctors later, I have a great doctor with a very sophisticated understanding of diabetes and the willingness to work WITH me. It's been a long self-education process, and I've come to the conclusion that most of the so-called "remedies" in the holistic section are useless, if not downright dangerous.

On the other hand, I'm taking a ton of medications for a couple of different conditions. I'm a real crank about adding any more pills to my already way-too-big collection. I challenge my doctors on every prescription. And I respect my doctors because they don't have a "take it and shut up" attitude--they explain to me what the drug will do, what to look out for, what the consequences of not taking it would be.

Unfortunately for doctors, most patients are not born researchers. They read an advertisement, they check out an internet site, and they think they've done their research. Their informational flaws are enhanced by a well-deserved distrust of drug companies.
I went through a phase of taking the holistic stuff to deal with my diabetes. This was largely due to the fact that the doctor I was going to was kind of a jerk, prescribed my a sulfonylurea which resulted in repeated (and scary) episodes of hypoglycemia, and refused to listen to me when I complained about the symptoms. So I stopped taking them and started on chromium picolinate, Coenzyme Q-10, all the usual suspects. They didn't do any harm, but they didn't do any good, either, and were actually more expensive than my insurance co-pay.

Many years and many doctors later, I have a great doctor with a very sophisticated understanding of diabetes and the willingness to work WITH me. It's been a long self-education process, and I've come to the conclusion that most of the so-called "remedies" in the holistic section are useless, if not downright dangerous.

On the other hand, I'm taking a ton of medications for a couple of different conditions. I'm a real crank about adding any more pills to my already way-too-big collection. I challenge my doctors on every prescription. And I respect my doctors because they don't have a "take it and shut up" attitude--they explain to me what the drug will do, what to look out for, what the consequences of not taking it would be.

Unfortunately for doctors, most patients are not born researchers. They read an advertisement, they check out an internet site, and they think they've done their research. Their informational flaws are enhanced by a well-deserved distrust of drug companies.
I think some of the hostility toward conventional medicine is less well warranted than people think. The last drug rep I met — we were waiting in the same waiting room — was about 50, male and bald. My doc is more than willing to refer me for therapies that not too many years ago would not have been considered — and he's 60, not 35. As for restless leg syndrome, I understand that some of the treatments are extreme; I also understand that it's a terrible malady that can drive sufferers to distraction and beyond.

Yes, be skeptical. Prescriptions aren't the answer for everything. But knee-jerk dismissal is not rational.
I weaned myself off of 4 psychotropic meds which no longer worked but caused high blood pressure/cholesteral. I did this after informing my internist of my decision to switch to a thoroughly researched dietary suppliment. Since the change, I've had one BiPolar episode in the past 2 1/2 years. I used to have 3-4/year while taking the meds. So far, so good yet I would've never done this without consulting with my doctor first.
OK, I'm missing something in the comments. If you are so dead-set against medications, why are you bothering to go to the doctor?

And Penrose, restless leg syndrome is real. I haven't found exercise to be any help for it. Nor will I ask my doctor for Restasis.
Most people that I know don't take medicines due to cost, with the exception being bi-polar types that periodically feel "better" and forget why because they hate the side effects or miss the rush that the edge of craziness brings.

If the system wasn't so marketing oriented the trust would be higher and people would feel that they were be given a drug for the right reasons and not for the economic benefit of the owner of that expensive silver car in the parking lot.
"Yes, be skeptical. Prescriptions aren't the answer for everything. But knee-jerk dismissal is not rational." -High Lonesome

Just felt the need to have that repeated, as it seems the perfect summation.
My doctor has prescribed medication for my Type II diabetes. Then he prescribed another medication to treat the harmful side effects of the first medication. It turns out that a change of diet was sufficient treatment. I had to figure this out on my own. I'm looking for a new doctor.
There is a subscription service called Consumer Lab that evaluates vitamin and other products through chemical analysis. One of the things it will report on is if the stated ingredient is actually in the product. This is a highly regarded site.
There are legitimate concerns about prescription drugs as each year the FDA recalls brands that are shown to be hazardous to health. Iatrogenic(Physician related) fatalities average around 225,000 per year in the U.S. and this is significant when one considers that all the illegal drugs in America kill fewer than 16,000 annually.

Currently, the number one selling drugs worldwide(500 million users) are cholesterol lowering drugs(Statins)which may do more harm than good(See: The Cholesterol Myth by Dr.Ron Rosedale, Atrogin-1 gene expression by Dr. Vikas Sukhatme and Thief of Memory by ex NASA flight surgeon Duane Graveline and Dangers of Statins by Mercola)
The list of people who improperly take medications has some gaps in it. Besides...
1. People who take prescriptions for serious conditions that need to be controlled

and

2. People who take herbal remedies without a clear understanding of the science behind it (or lack thereof)

There are other groups...

3. People who take lifestyle prescription drugs with real side effects for non-life threatening and non-debilitating conditions that in previous generations were considered a minor inconvenience.

4. People who take over the counter drugs however they feel like, deliberately not following the directions because they think they are inherently "safe" no matter how they are used.

The last time I went to a doctor and got a prescription for something other than an antibiotic I had a prescription that could be refilled 3 time. I got a half fill once because of the price. I was unemployed and there was no way I could pay $100 a month.

In retrospect that was a good thing, as the drug was Celebrex. It actually didn't have any effect on the inflammation/arthritis it was supposed to treat. I later found I could control that through diet. My quality of life is greatly improved, though I won't say the changes I accidentally discovered are not drastic. You do what you have to do. I suspect that if I told the doctor that my problems greatly improved after I gave up gluten that he would try to convince me to take drugs instead.
REMEMBER well!!!! we're living in the New Age!!! the nonsense about how carriers in immunizing serum cause autism turned out to be a hoax, but today there are still young people who belive it. A characteristic of people of any age is there will always be one born every minute, eager to believe the most non-sensical stuff, AND better yet, shell out hard-earned money readily.
evidently, there are some who WANT to believe in every nutball idea that comes along. I mean really. seaweed, rose hips,
Ha, ha, Dr. Ofri! Arsenic is natural! Hope that you didn't lie awake at night thinking up that zinger.

In case you have any interest in patients' real lives, I'll tell you why I usually don't take meds. It's because I took Prednisone for fifteen years for eczema. Did it help? Not at all. When I went off the Prednisone, the eczema came back about ten times worse than before. Luckily, an acupuncturist cured me of eczema five years ago. (That's something Western doctors can't do. Wouldn't even claim to do.)

Then there was the dentist who decided that I needed pain medication to get through a dental procedure. I slept through almost the entire procedure, staggered home alone, and took a looong time to get back to anything approaching bowel regularity.

Of course, my problems are very small potatoes compared with the problems of those who have been permanently injured by meds. (Remember thalidomide? How about Fen-Phen?)

Dr. Ofri, you aren't paying attention!
I experienced "Restless Leg Syndrome" at a time when I was frequently exhausted from long days and very little sleep. Anti-anxiety drugs, muscle relaxers, exercise were tried. Nothing worked as well as living on a reasonably regular schedule with adequate sleep.
I think there's a bit of a communication mismatch going on here - I live in the UK where herbal products are subject to EXACTLY THE SAME rigorous testing as general over the counter pharmaceuticals. Strangely, even those that have undergone conclusive testing are, unlike their synthesiszed brethren, not allowed to advertise the results of these trials.
In fact, the herbal companies' hands are so tightly tied that reading their promotional material is hillarious - how do you promote a product when you're not allowed to say what it does?
(I imagine their marketers are reaching for the valerian even as we speak...)
Have a look at this site, it's a Swiss one called A.Vogel: http://www.avogel.co.uk/venaforce/index.php
"Everything -" it seems "- but to the point"