“a cruise ship can be like a slave ship” (updated)
My grandparents loved taking cruises. Ironically, my grandfather, a photographer, grew up in a working class family in San Francisco. Touring the world in the mega luxury liners were a crowning symbol of his success and achievement later in life. But when I took a job on a cruise line, in 2005, I realized there was a little more to cruising than his pretty pictures convey.
Since I was asked for clarification about this phrase, yesterday, here it is:
“A cruise ship can be like a slave ship for the people who work there.” I’m remembering the words of an African American chef who worked with me. He had spent more than sixty consecutive days, fourteen to sixteen hours daily chopping and arranging countless vegetables for salads, fruit for fruit plates, and creating the beautiful and bountiful display of cheese and crudités for cocktail hour. His great ambition was to work on an oil rig, because he believed the pay would be better and the work easier. “People at home don’t know what it’s like,” he said as he walked by me in the passageway one morning, deep in the crew quarters that are always located under the waterline of the ship. “They think it’s paradise. They don’t know it’s like a slave ship.”
And it’s true that every time I’ve tried to explain this experience to others I’ve stumbled in truly conveying the powerlessness of the situation. Between four and five others and I did all the cleaning, all the fine dining service, and even served cookies and punch on the beach in Mexico for 103 passengers for ten weeks straight. No, it wasn’t what my contract stated, (per that document, I would have a day off each week, and only work up to 84 hours instead of the 94 and more I did) but it was work or go home. Some work can be fun. And there’s nowhere better to sleep than a boat, once you adjust to the waves. It’s like sleeping in a cradle. And the stars in the night sky. But, as even a drunken woman at dinner one night could observe, “there aren’t enough of you.”
As an American, I had U.S. labor laws at least theoretically as protection, and always, the option of leaving. But most cruise liners don't hire Americans for the same kind of work (we worked on an American flagged ship, which is somewhat unusual). Larger cruise lines hire third world workers and even charge them a $2,000 fee or more to get the job. In Indonesia or India this is so much money that workers mortgage everything they own and/or they take out loans at exorbitant rates of interest. Some people may not realize that in many countries, among poor people, honor is everything. Many will pay these loans back no matter what the working conditions are like. A man will be hired and told he will work as a waiter. The recruiting agent will “soften him” by stringing out a job offer over six months, so that the man is more and more desperate for the job and has been unable to take other permanent work because this job could start at any moment. Then once he has his contract in his hand, he will only be offered a job like a potato peeler or a person stacking deck chairs. The pay will be lower than he anticipated. He will work continuously at least twelve hours a day for eight months or so. His airline ticket home will be deducted first, and after that he can be fired with any infraction of the rules and sent home at his own expense. He must, in other words, work as an indentured servant for three or four months, before financially breaking even.
Some of this is illegal. Technically jobs on cruise ships aren’t supposed to be sold to workers. But just like clothing brands like the Gap don’t always “know” that there are kids working in garment factories that sew their labels, cruise ship companies can always claim not to know the recruiting agents in the Philippines are charging these fees. But it has been noted by cruise industry watchers like Canadian Sociology Professor and author, Ross Klein who has a website devoted to cruise ship information, also the British charity, the War on Want, and the International Trade Federation assert that these fees continue to be charged, and that working conditions on ships are difficult at best. An extensive joint report by the ITF and the War on Want documents that average time worked on a cruise ship went from three years, in the 1970’s, to eight months in 2004. Eight months—or the length of one contract—is the average time any cruise worker stays on. That, alone, says a lot. Not many workers would pay a $2,000 fee plus airfare for a job they knew they couldn’t bear to keep for more than one contract.
And there’s no reason that the industry has to be like this. In fact, bills to better regulate and improve the cruise industry have been introduced to Congress; they just haven’t had enough support. Considering who has been in power over the past eight years and more, I guess this is not surprising. When Bill Clinton was president, a bill was introduced to change the registry of cruise ships to become territories of the United States instead of territories of Hondurus or wherever their flag registries were made; you can guess how many millions were spent by the industry on lobbying to kill that bill dead.
But as for myself, I think an emotional epiphany happened one day when I was serving breakfast and I was in the throttles of pain. Medicine hadn’t helped, and there aren’t really sick days on cruise ships. I asked my boss, an otherwise nice person, if I could wear a dark sweater that matched my uniform to keep warm because it would help ease the pain. She thought about it, but said no. There is a cost to everything looking so perfect on a cruise ship, I thought.
Below, one of my coworkers and a good friend of mine now, Naya, took the job on the cruise ship in order to help save the money she needed for American citizenship. She was already married to an American, but since she didn’t have anyone wealthy enough to sponsor her, she had to save money as well. She worked for two months for the cruise line before getting fired (as our whole department did) over a pay dispute. I’m not sure how her citizenship papers are coming along, but it’s good bet she took a very pretty photo, pictured here.



Salon.com
Comments
I'd like to suggest that what you've described here is not exclusively endemic to the tourist industry. Unfortunately, it's been happening in the larger service spectrum for years and continues today.
As long as there's a form of currency exchanged, corporate greed will likely exceed the need to make operational adjustments unless employees demand them - in tenuous times such as these, that's a difficult decision. Damn, what one must endure to bring the bacon home.
voicegal thanks for saying that...I feel like if word gets out just how hard work is for workers, at least passengers who still take cruises will be kinder--maybe tip them more. the tips they get is often all they earn more or less (and they're often divided down between several layers of workers that aren't above deck)...
thanks emma peel. crime is a huge problem and ross klein who I mentioned above testified before Congress. More regulation of the industry would guarantee better results in many ways, for the workers, the environment, and obviously safety. I know from personal experience when crew have only had 3-4 hours sleep they are more likely to make mistakes that can jeopardize the safety of themselves and others.
Suede, thanks & I could not agree more both about the gap and how this is a global problem. the only thing I can say about ships is that unless the garment factories are armed (which perhaps some are...I'm not sure) it's hard to physically leave a ship once you are onboard. the cruise companies keep the passports of their crew, so jumping off in port is not as easy as it looks. I don't think they keep statistics, but suicide at sea does happen. Klein talks about it in his book, Cruise Ship Blues. It's pretty bad.
And Lea Lane, thanks for your comments. I know that cruise members often don't say what's really going on or how they feel because they can lose their jobs (which as hard as these jobs are--keeping them is also their goal). I wish for systemic changes to the industry--and I believe these changes are possible. But obviously without being pushed, the industry has felt at ease exploiting vulnerable people for great profit.
(It also bothers me, I have to admit, that although cruise ships are among the most profitable corporations....they don't pay U.S. taxes...it's incredible. It's part of their "flagship of convenience" situation which has also helped them to skirt labor and environmental laws. These companies have their corporate offices in Miami. I support closing the flagship of convenience laws...but I'm sure that "the economy" will be used as an excuse for why it would devastate the industry to regulate...ugh....)
thank-you all for reading and commenting!
Whole Filipino families are sold, piecemeal at giant auctions, used as sex toys, worked to death, and sent to cruise ships that have well trained "official torturers" on their staffs?
Filipinos are bred like livestock, killed off if they are born "damaged", and castrated to make them docile? Do cruise ships have "veterinarians" for the staff, and real doctors for the pampered fully human guests?
Truly an unfortunate comparison. Your title takes away from the gist of your post.
analogies (like metaphors) can be used to try to understand the relationship between very different subjects. But I didn't mean it to belittle the particular experience of any people of any country. Or to say that they are logically the same thing. Obviously, they aren't.
The reason that ships with American flags don't survive in the cruise industry is precisely because they would have to adhere to US laws regarding labor and unions. The "flags" are simply tax shelters. The cruise lines all operate with several umbrella companies for tax and mostly legal purposes. International waters are the black hole where rules are very different and often broken. USPH and the Coast Guard as well as SOLAS make operating a cruise ship with ANY flag difficult in US waters especially. The agncies that are hired to staff "crew" are paid from the cruise lines directly. Years ago it was Filipino and Venezuelan help. Then it moved to Romania, Hungary and Russia. Indonesia, India and Egypt are the cheapest sources for labor and the cruise industry knows it. It is a very complex business on a number of levels. Rated for surviving the most non glamorous gig around.
And working intensively on your feet with the threat of being fired for fourteen to sixteen hours straight, I can say from experience that this is a form of torture...Anyone who does not agree I only ask them to try it for ten weeks in a row without a day off. And then we can discuss whether this is not a form of torture...
body and soul...
sandra no longer miller (i love that name!)
thanks for commenting...i know what you mean about the synthetic nature of the whole thing...it does make me laugh to think of Sarah Palin being picked by all those conservatives who were on a cruise in alaska. it does figure...
thanks for reading!
and zumalicious...sorry I keep coming back to you but now I'm also thinking of the fact that the rape of women on cruise ships--workers (sometimes passengers too) is a big problem and largely unreported...by the workers at least. two officers on a ship in the company where I worked were fired shortly after I left for hogtying a CSR (the same job as i had) to a chair "as a joke" they said...again, if that happens on American ships, you can imagine the lack of safety of women from Romania, the Philipines etc. who work long, horrible hours, and are looked at as food--basically--to some of the unsrupulous crew...
there are first person accounts of rape in the War on Want/ITF report I've attached above.
Picked it up at my local library and couldn't stop reading -- it is alternately fascinating, horrifying, funny, and ultimately quite an eye-opener about the history and current practices of the cruise industry. I have never been on a cruise, and after reading this book, I will NEVER go on one!
And mubletypeg thank-you so much for remembering the musical torture. I only worked for six months...i can't imagine what eight months would be like with those soundtracks...ugh.
And I don't really understand the treating the workers as the least valuable link in the chain in globalization. I just don't "get" that aspect of it...why it sometimes seems to work--profitablity-wise, and why some people seem to accept this system as necessary and right. Hmmm.
Great post, dolores.
I've read everything I can find about boats, cruises, etc. for years now. I love that essay by David Foster Wallace, and I had just re-read it shortly before his death. When he died I thought of what he had written in it, and the humanity and humor too that was there, and I felt this big sense of loss that he'd gone out of the world.
thanks for commenting and for bringing up that essay (can you try the link again..or is it just my computer??)
" This is related to the phenomenon of the Professional Smile, a national pandemic in the service industry; and no place in my experience have I been on the receiving end of as many Professional Smiles as I am on the Nadir: maitre d's, Chief Stewards, Hotel Managers' minions, Cruise Director -- their PS's all come on like switches at my approach. But also back at land at banks, restaurants, airline ticket counters, on and on. You know this smile: the strenuous contraction of circumoral fascia with incomplete zygomatic involvement, the smile that doesn't quite reach the smiler's eyes and that signifies nothing more than a calculated attempt to advance the smiler's own interests by pretending to like the smilee. Why do employers and supervisors force professional service people to broadcast the Professional Smile? Am I the only consumer in whom high doses of such a smile produce despair?
Who do they think is fooled by the Professional Smile?
And yet the Professional Smile's absence now also causes despair. Anybody who has ever bought a pack of gum at a Manhattan cigar store or asked for something to be stamped FRAGILE at a Chicago post office or tried to obtain a glass of water from a South Boston waitress knows well the soul-crushing effect of a service workers scowl, ie. the humiliation and resentment of being denied the Professional Smile. And the Professional Smile has by now skewed even my resentment at the dreaded Professional Scowl: I walk away from the Manhattan tobacconist resenting not the counterman's character or absence of good will but his lack of professionalism in denying me the Smile. What a fucking mess."
Rated
Peace,
Greg
I've only cruised once, and it was at proverbial "gun-point, " a corporate event I could not weasel my way out of, though I did try.
Somehow, in the course of the cruise, I discovered the "crew cabins." They were located center ship (on some negative deck) tiny, no windows. Really, no pay scale on the planet could get me to sleep in that claustrophobic situation. Maybe, maybe, seeking political asylum---but never, ever just "to see the world." I'm having trouble breathing just recalling it.
Liz--you're right too about the crime. It goes way underreported. I've tried to post a link twice but it's not going through but Ross Klein testified before Congress basically to say that crime is underreported on cruise ships, and a lot higher than many people expect. sometimes criminal sorts of people thrive best under such duress..as you can imagine. Also sleep deprived crew tend to cause the biggest dangers to themselves and others. I remember having safety trainings where we had to rescue hats (that was our man overboard training) and many of us had only slept 3 or 4 hours...ugh...
and thanks Greg. Unfortunately how the company I worked for got around labor laws was by breaking them and then paying the fees (there were two lawsuits recently settled against them for underpaying workers for overtime in two different instances). They do a similar thing for environmental laws...the bigger companies particularly. And for the big cruise lines--they basically don't have labor laws since they fly under those convenience flags.
roger, thanks & I know what you mean. It never occurred to me either....destination golf. I'm not sure if you're joking, but that's hilarious. At least it's less synthetic than the mammoth cities of the sea.
cheers & thanks for reading!
So I really appreciate this post--though cruising has never been my dream. I'm glad that you are using your amazing writing skills to speak about this issue.
i remember reading that the slavery issue that is so big in the world right now is complicated by the fact some advocates want to only get involved of trafficking of people for sex slavery...which makes sense. but on the other hand...regular slaves are also not living great lives.
and then just the regularly exploited. like cruise ship workers.
I need to go take some tylenol now & drink tea or I will surely be too keyed up to sleep tonight. thank-you for commenting and for caring, everyone.
cheers.
It's terrible the way workers from the developing world are taken advantage of, strung along and then have to pay a huge sum to then be exploited for long hours and low wages. And to be the victims of crime on top of everything else is truly terrible.
Forget cruising--I don't want to be out to sea with a buffet and a ship filled with poorly treated employees.
Why would people want to travel the world in a manner that excludes the very world they supposedly want to see?
Slave ship indeed- maybe thats why there's some many episodes of severe GI illnesses in the cruise world- people just to tired to care about serving up the rich another endless smorgasborg and the idlers just to bored to turn it down for the 5th day in a row.
Rated.
but cruising has always made me feel uncomfortable and icky.
and now i think i have an idea why...
rated
procopius, thanks & funny how things that seem like such a good bargain end up having some low wage workers somewhere paying the price (walmart..)
coogansbluff--the service industry can be pretty bad. what's funny is that many of the service workers on the boat I worked had zero experience because experienced waiters and waitresses wanted higher pay for that kind of work...
mungular--thanks. even if people still take cruises I'd rather have them know the situation & try to be good to the service people on ships...my extended family still takes cruises sometimes and they know this information because I've given it to them, and they know what I went through. but what can I say? I guess we all make our own choices in life and that's the way it goes...what I think needs to happen is for some laws to change. It shouldn't have to be like it is now. There's no reason that they can't treat their workers better....they certainly have enough profits to be more generous with their employees.
kmbearden...thank-you for reading this. and yes, sometimes the bargain is or should be suspect in this global economy...
thank-you, all, for your comments!
and Katina...thanks for sharing that. you're right about the not seeing the light of day. I didn't want to make this story too melodramatic, but on larger ships employees get fined for going outside of assigned areas...so they aren't permitted to roam the ship at night and look at the stars (as so, so, so fortunately--we were, of course, free to...)
The system needs to change...
alsoknownas,
thanks for making me laugh! that's good.
there are actually some very nice people who take cruises. a couple from the midwest, a small town farming couple who saved money for decades so they could see alaska...they were wonderful and so sweet. and maybe not surprisingly the most difficult (you can also read worst tippers in addition to being most demanding) were the travel writers and travel agents. one travel agent was so drunk we had to have someone keep an eye on him the evenings because we worried he'd fall off the boat. (he'd also brought cases of his own liquor which supposedly you can't do...)
i know a young man who grew up in orphanages in jamaica. he was sponsored by a church group to able to attend culinary school. he became a sous chef, working at various fabulous foreign owned resorts in jamaica--the ones that create a tropical island fantasy behind hugh, secured walls for their guests while exploiting their workers -- native jamaicans desperate for work. he told me many stories of long hours and no pay and severe consequences for speaking up for himself.
he left the resort kitchens and made what he considered a step up : to a cruise ship. he's still out there sailing around somewhere, and last i heard, he was being treated badly. after reading your post, i am sadly unsurprised.
I understand how one feels after working these hours. You are not efficient, you can become testy, and patience often goes out the window. At some point all you want to do is finish up to sleep and hopefully in your own bed.
None of that is the case you are putting forth, you can’t be testy, you had better look efficient and patience is required and you are not going to sleep in you “own” bed. The longest I worked these hours was a month and it was due to repeated winter storms rolling in one after another. I thought I had it bad but to think of working 8 months with no days off, possibly never seeing the sky during that time is almost incompressible. By comparison I was in luxury. To also think that there are others in the world with it worse is realty.
I have never been on a cruise and never desired to do so. I know of some who I worked with who had often cruised, a couple who I could see being arrogant and dismissive towards staff.
On another point, one that does bother me and that is the cruises that some artists I know are booked on and with their fans coming along. I would hope that they are with a ship that does treat their staff with respect. I will have to contact them and link this article to them. I know them well enough to know of their concerns for humanitarian causes that they would not support such conditions.
I did not find out about British home children until well after her death but I did hear often of the long hours and abuses she endured.
mandycat--I agree its disconcerting, and especially when people aren't free to see their families or other things that might make their poverty less painful. some do save money working on ships...but the ITF study said more lose money in the long run than gain it from jobs at sea.
folkmuse thanks for sharing the story about your grandmother. I read the post you wrote about her and she sounds like an amazing person.
God--please could you send them the little frogs and the hail stones as well?? amen.
stim...funny how, the bigger the power differential, usually, the bigger the abuse...
By the way, it's not singular to cruise ships. There is a marvelous book by Richard Pollak, "The Colombo Bay," about crew life on container ships. Life on ocean-going vessels has never been an easy one, but the giant ships demand awful sacrifices from their third-world crews.
Of course, that somewhat undermines by high-minded statement above, since there's no way I can live without benefitting from container ships. But I DON'T have to go on a cruise, and more importantly -- I don't have to smile and nod when friends to on them. I can something. And I will. Thanks.
Since a moderate approach didn't work here's the full approach: I am disgusted and offended.
I don't agree with zumalicious but I think she is expressing protectiveness over her heritage and she feels that the title of this post treads on that a bit. I see her point, although I don't necessarily agree that a metaphor (however imperfect) shouldn't be used.
but kestral you're right about the container ships. I think the main difference is that people don't perceive those jobs as glamorous (so workers are less likely to put forth money for the position)...but the sea is rough and laws are hard to enforce. (to put it tritely...)
I appreciate the interest though & wish I had something smarter to suggest for how to fix things.
There is a potent "psychology of service" which I once wrote about, and Delores, you know of what I speak,huh? That, if not put in the right place inside, takes all energy, motivation, confidence and finally, self respect. So you battled this physical olympic regimen all the while being forced to perform for the guests and bosses.
The use of the slavery word was I am sure, in no way intentionally insulting, or dismissive of the history of it. Unfortunately, no one race, population, nationality or gender can "claim" an implied right to be the only qualified persons to use the word, refer to the word or in a way own it as their own. I am sorry. Delores used it metaphorically and she has responded to you. Can you please let it go?
D, your 100 word bio moved me. I am embarrassed that I wasn't aware Salon was doing the thing until I saw it on people's blog,or front page, DUH!
Thanks again D
all this sound too fimilar...see I was once a crew mamber of an american flag ship and i am an american young lady from the united states. I was working in hawaii and that's right pretty pictures convey alot but people don't see what's going on all in the monent while that sit and have fun the workers are wearing masks acting like they are all smiles and good sprits. Some really are but then there are those who drink their pain away off ship and make fun of their jobs and the misery it brings only to get by mentally sane otherwise they will snap. ow how ship life can be slave life...thank you whoever wrote this article I love ya lots for this.
Life on cruise ship is breaking every human laws....Those monsters that run those big corporate ship companies obviously have no conscience and sense of humanity at all!! All they are interested in is their big, fat pockets.. What about the normal people who what to earn their money honestly? Do they have to work like horses and dogs (even horses & dogs have better life then cruise ship workers) in order to earn that little bit of money & come home happy to share it with their families? I've seen how some people treat their pets - with such care & attention and they spend money on looking after them....isn't that ironic?! Animals to be treated better than people!!! Just what has this world turned into?
Where is the law in all this? Where are the "concerned" people to actually do something about this miserable & sad situation and not just talk about it? Don't you all think that is about high time that somebody do justice to this helpless situation that cruise workers are in? Somebody has to REALLY do something!!!
I'm just starting with my idea of bringing "the ship monsters" to justice so I don't know where to begin to start a lawful process against them. If anyone has relevant sources on how & where to start suing these torturers please let me know. In the meantime I'll keep on searching the internet for finding ways how to stop this "bloodsucking industry" to stop suck the blood out of innocent & poor humans.