Evan Levine, M.D.

Healthcare - A behind the scenes look

Dr. Evan Levine

Dr. Evan Levine
Birthday
March 17
Company
Westbrook Medical Associates
Bio
Author of What Your Doctor Won't (or Can't) Tell You - Penguin Publishing. Fellow of American College of Cardiology and practicing cardiologist in Bronx and Westchester New York. For appointments, Dr. Levine can be reached at 914-237-1332 or VANLEV@aol.com Today Show Interview: http://www.youtube.com/watch?v=63cWvtGPonU

FEBRUARY 8, 2010 10:05PM

A Tale of Two Doctors

Rate: 44 Flag

  
It was the best of times, it was the worst of times, it was the age where arrogance and duplicity made you rich and selflessness and honesty made you poor.

   
His name is Rick. He didn’t pretend or care to be a good student and with barely a B average in college he didn't bother applying to any American medical schools.  But with the aid of his parents, and a nice donation to a foreign medical school, he was granted admission to and graduated, nearly at the bottom of his class.  Three years later he finished his medical residency at a small community hospital, that was happy to have any intern or resident program ( bodies to help care for doctor’s patients), and after a few tries at the medical boards became a Board Certified General Practitioner.  


 
What he didn't know about the theory or practice of medicine was shortly made up for by his astute business know how; this guy knew how to swim with the sharks!  He joined every insurance plan, every HMO, placed ads in the Yellow Pages and even in those coupon savers we all get in the mail.  He proclaimed himself an expert in heart and endocrine diseases and within two years built himself a sizeable practice.  He purchased a small building and built himself an office, and, for those who wanted his consults (and there was an abundance of them) he rented small rooms for more dollars/square foot than was offered on the Ginza or Fifth Avenue.  From just his rental fees alone he earned well over $100,000 per year.   He allowed drug reps to see him at his office and even used many of their prescription drugs, as long as they made him a paid speaker for the company, brought lunch for him and his staff, and paid him handsomely for attending the dinners they gave. Just because he hardly knew much medicine did not matter; after all, he had all those renters that he promised to call on anyway and so if you came to his office with a cough you were sent to the lung doctor, with a stomach ache, to the gastroenterologist, a zit meant you would see the dermatologist and so on. 

 Although he hardly examined his patients he allowed them to see any consultant they wished to see( whether they really needed to or not),he  disabled anyone who asked to be disabled, and by means of his charm, most of his working class clients found him endearing. Besides, he accepted their insurance and except for a small co-pay patients really had little out-of-pocket expense.  


 
After two years he became a very affluent and influential physician.  He bought himself a new  Porche, Italian suits, and put a down payment on a two million dollar home.  It was truly the best of times for Rick.
 
 
 
 
His name is Steve. He graduated Summa Cum Laude from a highly competitive college and was admitted to a private, highly ranked, and very costly medical  school .  He graduated from medical school with many honors and $300,000 dollars in debt. He had always dreamed of being a general doctor in a practice in which patients became almost an extended member of his family.   And so, after finishing his residency in a top-notch university he opened his office in an urban community.  Steve worked very hard building a practice and did so by word of mouth, by taking on patients who had been recommended to him by other satisfied patients.  He saw patients in his office almost every day and consulted at the local hospital where he had trained and where he now   volunteered to teach other residents.  


 
After two years he built a nice sized practice, and an excellent reputation, but he was unable to save much money; his fees were as little as $30 dollars an office visit; his school loan payments over $3,000 per month; and his malpractice and other fees meant he had barely enough money to run his practice and to care for his family. He drove the same ten year old Honda he had driven to med school and lived in a small apartment.
 


Steve ordered tests and consults on patients only when necessary and made sure that his patients saw only the  best doctors.   While he probably saved the insurers millions of dollars – compared to the doctors like Rick- his reward, like all doctors, was a 5% cut in his payments the next year. People like Rick just ordered more tests, found more to rent office space from him in cozy deals, and so at the end of the day Rick profited even more while Steve wondered how he would survive..
 


Steve loved caring for his patients but began to wonder about  his job, which involved dealing with the insurance companies, working for peanuts, and watching some of the worst doctors rape the healthcare system that he both idealized and wished to make better. Rick loved the money, the respect he received from local hospitals who preferred doctors like Rick, who could fill their beds, than Steve who had a smaller practice and didn’t admit patients that he could easily care for in his office.  

The biggest loser, the lowest form of scum, the snake oil salesman is profiting from our healthcare system.  The caring and intelligent physician is being profited by our healthcare system.

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This is brilliant and should be read by everyone around. This tell the entire story about health care in a nutshell. I appreciate your effort and the time it took to put this together. I understand things better now.
Steve sounds like my doc, and he's awesome. Just a good old fashioned doctor who knows what he's doing, actually cares about his patients,and doesn't feel the need to throw the latest pill after every ache. Great post. I hope a lot of people who don't understand healthcare read this.
Thanks Dr. Spudman 44 for bringing this great post to our attention. Wow... this does sum it up. Excellent insight and observations. Rated.
Steve reminds me of my doctor...she was the best...xox
Evan, this is a powerful piece which I'd have missed if Dr. Spudman hadn't PM'd me about it. I'm so glad he did!

Having been a nurse for 40+ years, I've had the displeasure of knowing some of the Ricks in the world. Fortunately I've also known a few Steves. And I honestly don't know how the Steves do it, seeing patients day in and day out, being on call more often than they should because they care so deeply for their "extended family," hardly making enough money to support their own family--and not spending nearly enough time with them because of the work load. They have my utmost respect. My mother's gerontologist was like this, as is my internist. Being "in the business" made it easier to choose those physicians who'd care for us in a deeply professional manner.

Thank you for this. I hope others find you--you're a great asset to our little community here--and you can write, too! Rated. D
I agree with Dr Spud that this should be required reading for everyone. Our system is a mess.
Even in Canada my family physician left her practice. She's opted into the Botox, liposuction and beauty business. Where the real money is. Sad but true.
I was seeing a doctor that admitted to pushing meds for reasons other than them being good meds. Great story/wake-up call.
I am happy I outlived my arresting District Attorney, my probation officers, and my snorting cardiologist. I still have a very healthy veterinarian. I think She flunked pet-grooming school, and dental ornithology.
She wears a gold cap front tooth. I wrecked her 'Porch' one day when it fell into a Fox hole. It fell. I think a groundhog ate the axil.
My VAMC always ask if I want a proctology exam. I say no. It tickles.
We all have our malpracticed medicine stories. Today, I took my mother to see a neurologist, having been referred to him by her primary care physician for a "restless leg" complaint. The neurologist examined her, said, "Yes, you have restless leg. Here's a prescription for restless leg but, if I were you, I wouldn't take it," thus immediately earning my respect, sight unseen.

We're losing the good doctors faster than we can replace them; the system isn't broken. It's destroyed.
First, I want to thank Spudman for steering me to this blog. You, sir, point out the very thing that is wrong with our system of medicine in America. I have known many doctors such as Rick and I am proud to say, I have also known ONE like Steve.
Wonderful piece, and lord knows, I feel for a doctor who actually cares for his patients and wants to do right by them -- but you forgot a few things.

You forgot to mention the doctors who hook their patients on drugs so they have to keep coming back, and the ones that trade drugs for sex, and the ones that milk the workmen's comp business by colluding with personal liability lawyers. Or the plastic surgeons and other practitioners who get sued repeatedly and lose, but still retain their licenses, driving up the cost of malpractice insurance for all doctors.

But instead of ridding their profession of these doctors, doctors make villains of trial lawyers (some of whom deserve it). Instead of doing what's right, the medical profession lobbies to see patients limited in their ability to seek damages and continues to coddle and protect bad doctors.

I have family members in nursing, hospital administration, and a doctor's office, so I get an inside look at a lot of this. I also had a Nautilus Fitness Center for five years, and most of my members were doctors and lawyers -- so I got to hear this tale of woe from both sides.

And lest you think I'm a mouthpiece for lawyers, I confess that my partners in the business were PI/WC attorneys, which is why I know how that scam works.

Still, for my money, all these are angels compared to the disgusting excuse for human beings that run health insurance companies and HMO's. Anyone who's every watched Erlichmann and Nixon discuss the "reform" that "blessed" us with HMO's knows exactly what the game is, and it's only gotten MUCH worse in the three decades or so since.
And if you think my critique was too harsh in my treatment of doctors, please, please, please read this:

Texas Nurse to Stand Trial for Reporting Doctor
.
Very big sigh. All too true. Very starkly illustrated here, and something nobody in power will ever do anything to correct. Especially NOT the insurance companies who are in the best position to stop this and save us all so much misery.
I thought this was a good but simplified medical fairy tale until this part here at the end,

"Steve loved caring for his patients but began to wonder about his job, which involved dealing with the insurance companies, working for peanuts, and watching some of the worst doctors rape the healthcare system that he both idealized and wished to make better."


If Steve were truly as intelligent and well educated as you say he was, he would never have idealized the American health care "system." This is a machine that has been broken for decades and there has not been anything to idealize about for a very, very (if ever) long time. Now, if you are a very, very, rich you can find the finest of doctors and care here in America, lots of uber wealthy foreigners come to America for such care, otherwise you're shit out of luck.
Excellent post and many, many good points. Highly rated.
And that's just part of the problem.
No wonder America is dead broke.
It's about time someone addressed this. Every time someone starts whining about tort reform I think about all the Ricks I've had to deal with, some of whom have malpracticed loved ones right to death through their incompetence and apathy.

In all my life I think I've met two Steves. I'd sooner gnaw off my own leg than have to deal with doctors in any way, shape or form, and the Ricks of the world are the reason.
Sigh... Not sighing at you. Just at the reality of this little tale.
Still searching for doctor #2. So glad Dr. Spudman pointed me over here. Great post._r
Here's to the many Dr. Steves. Let's hope we don't lose them.
This is an excellent post; one well worth the read. Thank you. You make an excellent point and I am sure is reflective of many doctors.

But I have to say, having dealt with the medical system for the last 20+ years, at times daily, during which two wives suffered from cancer and I had my own bout, I have dealt with many great doctors, who were also successful. Many! Most of whom were recommended to me by a physician/friend ... a plastic surgeon ... who not only offered his guidence, but helped me break the "news" to my wife, Karen, that her cancer had returned. And who "assisted" his partner in my wife, Pat's, reconstruction (post mastectomy) for 5-1/2 hours ... gratis. At the time he was banging down $600,000 after expences. While freindship played a role, I know him to have contributed hours and hours of his time to helping those who could not afford his services ... people with disfigurements and other abnormalities ... becuase he cares.

We have had a radiation oncologist who is curently the CEO of a huge oncology/radiation/multi-disciplined publicly traded company of his own creation who arranged for a meeting with our other oncologist at the other oncologist's office on HIS (the rad guy's) lunch hour, driving 20 minutes each way, so we ... the four of us ... could sit down together to coordinate her care. He also made an associate meet him on a Sunday to review my wife's first PET scan because he had promised her his opinion by then ... and he did not wnat to let us down. In the midst of creating his mega-company, he personally handled my radiation treatment for prostate cancer ... 30 miles from his principle office because that's where I had to be. Just on his stock alone, he is worth millions ... but he continuies to care for Patients while he runs his congomerate ... because he cares.

Though their stories are less dramatic, I have similar relations with my heart guy, my gastro guy, my primary care guy and my neuro guy ... all because I ask for recommendations, using one simple request: If it were "you" (or your wife, etc), who would you go to? In answering, none of them have ever let me down. The result is I have a copllection of skilled people who I relate to the way I would my next door neighbor ... as friends and peers. And they would treat any patient that way. You only need to meet them to know that.

So I say, while there may be some docs who ignore the patient in favor of the coin, there are many, many out there today who actually give a shit ... and show it, regardless of the size of their wallet. And they're not hard to find if you ask.

{{{R}}}
You have voiced what many of us -- in and out of the medical community -- have known for a long time. Unfortunately, it's only going to get worse.
R
the saddest about all this is it preaches to the choir - we can all see it (even if we can't voice it so well) but there are too many who don't have a problem with it

"consequences schmonsequences, as long as I'm rich." - Daffy Duck
Thank you, so much for this article. This should be on the cover instead of the used to be doctor. We had a family friend who had won awards for his cancer reaerch and he used to get so angry at the frauds like the one you described in the doctor business.

The ones whose families pushed them into medicine because dad was a doctor or grandma would float the tuition if Jr. was in medical school. Once installed they discovered that they didn't much care for medicine. So instead they set their sites on income angry at a job they didn't much like they were going to make it pay. As our doctor friend used to say, "After you're a doctor what are you going to do quit and become a fireman?"
I finally found my own Dr. Steve. Two doctors, father & daughter and a receptionist/filing clerk/appointment clerk/insurance person. The dr. calls you into the exam room. She takes my blood, blood pressure, weight and height. There are even certain pharmacies they refuse to call in refills to -- they've had too many mistakes made and they no longer trust these certain pharmacies to get it right.

It really pisses me off that Dr. Spudman had to send me an email directing me here -- while that "DR" Amy person is on the front cover. OS is a microcosm of real life and that just goes to prove it.

Thank you for writing this -- I'm sure as a doctor you don't have too many house in the day to squander writing on OS.
I appreciate every single comment made here as they all are insightful. I must be naive because I do not know who Dr Amy is.
Thank you all for your helpful comments.

Dr. Levine
From one of the finest physicians at Albert Einstein who wished not to be identified:

" Feedback on this is moot point. You have spelled this out.The Steve's of the world get screwed for honest,compassionate medicine,and you know the rest.This rings too close to home ,and is too painful to acknowledgeon a daily basis.I can only do one day at a time ... and tell myself that this is a humanitarian profession,and if I wanted to get rich,I should have done something else.Yesterday's hero is today's goat."
I am not sure yet about our new family doctor, but she cooperates about generic drugs, isn't too quick to make expensive referrals and respects that by the time we pay for our separate insurance policies, mine's a catastrophic plan that is still expensive and my husband has all the coverage you need to cover the gaps in medicare, we don't have as much money as we need for actual medical care, especially for me. We've been screwed in every direction and it's a shame that even professional people have a hard time paying for regular medical care.
I have good doctors, but I wonder how many of them or my physical therapists would walk past me if I lay dying on the ground and I didn't have insurance. Medicine has become entirely about money, making it or not having enough to survive.
I think we all knew this intuitively, but reading it here confirms it. In every aspect of American society, greed runs the show.
That's about the size of it. I have a doctor like Steve, and she is great. Thanks, Dr. Spudman for directing me this way. Rated for truth.
Evan, After 33 years as a physician active in both the private practice of medicine and the struggle of honest physicians and hospitals to be able to continue their mission to provide high quality health care for all people in need, I concur that "A Tale of Two Doctors" is completely truthful and very accurately portrayed. Thanks for your work. As with everything else in our society, the root of all of the problems with our medical system is that the decision makers, the policy makers, never listen, truly listen, to the people who really know the truth. Michael.
Very true and unfortunate. We used to have the best healthcare in the world. I'm not so sure anymore and it's partly because of what goes on out there.
Truth is stranger than fiction! Look at this Google advertisement that I noticed next to my post.

St.James Medical School
Affordable, Top Rated Caribbean Medical School. No MCAT needed
www.sjsm.org


OYYYYYYYYYYYYYYYYYYYYYYYYY!!!!!
Steve and Rick are the paradigms of two contrasting ,real physicians that exist in the medical world today.
Good moral characters are vanishing fast in the human soceity .
Rick exhibits a product of a an insitution e.g. a family,a medical school that is in state of decay.
The good news is we still have Steve that we can exemplify to uplift the sorry state.
We must patronize Steve to make this planet a better place to live.
Evan,I am honored to be in touch with you because you are one of the vanishing Steves that remain.
Keep going and I will follow you.
May God bless you and your dear ones always
Excellent and thought provoking commentary! I especially appreciate how the story is insightful for both health care providers and patients alike. We can all learn from this regardless of our viewpoint into health care.
We pay fire departments and fire fighters a salary to prevent fires and to extinguish fires and save lives. Imagine if we paid fire fighters the way we pay physicians? Imagine a world where the fire fighter received a bonus for every fire he helped put out - and the bigger the fire, the bigger the bonus! Does anyone doubt that under this scenario, we would have more fires, bigger fires, and more arson?
Now imagine a world where a physician receives a bonus for every sick person he sees, and the bigger the illness and the more tests & procedures and drugs required, the bigger the payday for the physician. Welcome to the American Medical Model.....
more than a year later and little has changed. The most incompetent physicians are too often the most wealthy.