Your Call Is Not Very Important to Me. Please Hold!

I strive to be an extremely polite person. Really, I do. The last thing I want to do is hurt anyone's feelings. But, I suppose that I was born lacking the gene that allows me to enjoy talking on the phone. I love whiling away twenty or thirty minutes giggling with my mother or my best friend, but those conversations have a purpose.
I believe that all phone conversations should begin with the words, “Are you sitting down?” If you can’t open with those words, I’m not sure I want to take your call.
Those words can be delivered in different ways.
Really good gossip:
“ARE YOU SITTING DOWN, HONEY?!? ‘CAUSE YOU AIN’T GONNA BELIEVE THIS!”
Really bad gossip:
“Are you sitting down? Amy just lit Bob’s golf clubs on fire in the front yard.”
Horrible news:
“Are you sitting down? Get a cup of tea, we have to plan Aunt Charlotte’s funeral.”
Great news:
“Are you sitting down, baby? We’re gonna be RICH!”
If you can open with that phrase, I’m all ears. It doesn’t have to be good news, just informational. That’s what the phone is for – information. The absolute worst phone calls don’t involve death, destruction or the word “inoperable.” I have been party to those sort of calls and they do suck, but at least they tell you something. Action is involved.
The absolute worst calls involve one simple word.
“Hey.”
That’s it. Just “hey.”
So I ask, “Hi! What’s up?”
Next comes the death knell:
“Oh, nothing. Just called to see what you’re doing.”
…
I am often tempted by the beautiful siren of sarcasm at this point:
“Well, I was in the garage about to cure cancer with an Etch-A-Sketch, duct tape and some Fruit Stripe gum, but now I suppose the world will have to wait.”
Maybe I could tell the truth:
“I was elbow-deep in toddler poo, but now it’s more of a hose situation than a baby wipe issue. Do go on.”
In my opinion, we should revert to the “good old days” usage of the telephone.
::In my best old lady voice::
Back in my day, the telephone was used to deliver news. I am actually old enough to remember the old party line in my grandparents’ house that could fill a young lady chock full of neighborhood secrets if one were only quiet enough. Back then, if the phone rang after dinner someone had died. Before I left for college, my parents still didn’t allow me to receive calls after 8 p.m.
Today, if there is some small bit of knowledge we would like to impart, we email, tweet, Facebook or text message. Actually speaking with our VOICES to people imparts a sort of intimacy and importance to our words. I enjoy this state of affairs greatly. This means that I have several moments to construct a reply that is both kind and intelligent.
It's not that I want to contribute to the growing personal disconnection we have now in society, but when left to my own immediate devices, I often sound like an idiot. This is why I cannot abide “hanging out on the phone.” I will invariably come out with something which will make me sound like a deranged psychologist, "So, how do you feel about three-tined forks?" Horrific!
I will not be so sexist as to believe that no man has ever spoken the words, “Are you watching Guiding Light right now?” but for the most part, women are the phone offenders in my world. Yes, there are actually ladies I know who will call me on the phone and want to watch a television program together. (Inexplicably… while on the phone.) These are people who live within driving distance of my home. WHY?
Several years ago, I had one of these “phone hangers” make my acquaintance at our Unitarian Universalist Church. We have since left the UU because they were too conservative, which is probably very telling. After we parted ways, she continued to call “just to talk” but faded away after I obtained that magical service called “Caller ID.”
I didn’t want to be rude, but I didn’t want to spend two and half hours on the phone making that hanging up sound. You know the one, “(::mild lip smacking noise with a tongue cluck::) Well, I should really get some dishes done…” To which she responds, “You’ll never guess what I had for lunch yesterday!”
I ran into Ms. Phone Hanger last night at the grocery store. After exchanging pleasantries and giving her a white lie to spare her feelings as I rushed off she said, “I’ll call you! I still have your number!” I called back over my shoulder, “Follow me on Twitter!”
Image: 1000awesomethings.files.wordpress.com
Follow me on Twitter!
(No, you may NOT have my phone number.)


Salon.com
Comments
And I've never understood why someone would want to watch a TV show together connected by a phone line, either. At least I have a headset and can continue to knit while I'm talking--or, rather, listening...............
Good rant for a Monday! Thanks! Rated. D
(Rated for Fruit Stripey goodness)
"Hi, wutya doin?"
Uhhh, nuthin"
Short silence
"Just thought I'd call and say hi"
"ok, HI"
Oh the pain...
Yarn Over - I have that curse as well - 1000 snappy comebacks that I'm too nice to use.
Julie T. - I'm one of those people that is only found by high school folk through Facebook. I'd like to keep it that way.
Julie D. - I love being able to text message The Man with, "Please pick up milk" rather than trying to catch him on his break or leave a message on his cell. Plus, he does this little evil emoticon back - }:D
CK - I'm all for human interaction. MEANINGFUL human interaction. I don't want to feel bad for not caring what someone saw on Dateline last night. (Unless it's our neighbor busted by the kiddie perv crew. THAT is news.)
MAWB - That is the WORST! Of course you're going to answer the phone at that hour! Any call after 10 p.m. constitutes an *emergency*! That is probably covered under several bait & switch laws, you know.
trig - It happens to men too! I knew it!
Jeanette - I'm sure someone has already invited the "booty text" - wow.
So I've been thinking about reasons why I, a person who 1. has no children, 2. doesn't own a car and can't even drive, so will never be stuck on a deserted highway at night with a flat tire and 3. hates talking on the phone, would consider getting a cell phone. I mean, if I just want cool apps, I could get an iPod Touch.
So I've been thinking about phones, and why everyone around me seems to have their phones out all the time, and always seems to have something to say to someone on the other end of the line. My students, for example. What could every single one of them be talking about as they walk through the halls with their ears glued to their phones? Or my friends who walk into the restaurant where I'm waiting for them and take 5 minutes to get off the phone before they have time to say hello to me. What are all these people talking about?
You've answered my question. And I don't think I'll be getting the iPhone.
BaBumChing~
AHP - The Man manages to have seven brothers and sisters and still keeps his phone time to a minimum. Amazing.
Owl - I don't know if it's genetic or not. My 12 year old can talk on the phone about absolutely nothing for eons. Even at 12, I didn't do that. Disturbing...
bob - awwww! It says, "Don't call me, I'll call you." I'd give you a cookie anyway.
Siobhan - I'll bet there's an app for that.
1_Irritating_BFF - And after I spoke so kindly of your phoning skills...
surly - The Man does that. Not so cool when it's my dad on the phone.
Leonde - I believe that's indeed what Twitter is for. (All non-are-you-sitting-down communications.)
my daughter has the answer. she never listens to the msgs, just deletes 'em. if you can't send her an email, she's not getting it. whew. tough chiquita.
Great piece. Are you sitting down? R
Throws people every time. :-D
Of course, my father used to answer the phone with, "Mad Bomber speaking." until DHS came by one day.
OK, they didn't really. But he was afraid they would, so he stopped.
So, whatcha doing? Wanna hang in the comment section? I've got some stories to tell you, girl............
Now I want to NOT make pointless phone calls while chewing Fruit Stripe Gum. Kudos to you!
I'm only 34, but the party lines remained well into the 198os in rural West Virginia where I spent my summers. Gramma still has no cell phone, no computer and no answering machine. She's 86 and still acts like she's 50. Awesome. It's probably because she doesn't spend a lot of time on the phone. That ages you, you know.
"I am often tempted by the beautiful siren of sarcasm at this point:
“Well, I was in the garage about to cure cancer with an Etch-A-Sketch, duct tape and some Fruit Stripe gum, but now I suppose the world will have to wait.”
My first laugh out loud of the day. Very funny post.
I get business calls every day and during the busiest times the phone rings way too much. I don't like it much and it makes it hard to be good on the phone with other folks. I like email better. That doesn't go over very well with many people.
I never found out if it was a typo...never got the chance to use it. Good old Ma Bell Hell.
I left UU for the same reason--that and the fact that they fight amongst themselves, all the time.
I try to start phone conversations one of two ways. Either "do you have time to talk?" or "this is just a quick question." I think it's only fair to let the other person know whether they want to invest the time in a long conversation.
You'll get less calls that way.
1) Length - 90 minutes is typical, following "Hi. Just a quick call to catch up."
2) Repetition - You told me that story last time.
3) And the time before that and...
4) Digression - If you are telling me about my nephew's day at school, I don't need to hear the lunch lady's life story, and particularly not the details of her divorce, skin problem, and hysterectomy.
5) Which brings me to - TMI. I am not a squeamish person, but jeez I didn't need to hear all that medical stuff about your best friend. Just tell me she's not so good this week, but hanging in there.
6)One-way "dialog". Like how I tell you I have to go because the dinner just caught fire, and you remember three more things you have to tell me.
7) This is the worst one - Timing. When you live in the UK, as does our sick and aging mother and a bunch of other similarly elderly and frail relatives, and I look at the clock when you call and realize it is 3am where you are, why are you surprised I am worried the call means some kind of emergency?
6 and 7 were actually on the same call about two months ago.
We had two touch-tone phones (one in the kitchen next to the back door) and one in the basement at the house we moved into after that. Later, when I was in junior high, our grandparents gave us a digital answering machine/cordless phone combo that went in my parents' room. The phone part of it was for shit--never held a charge, and then the antenna broke off. If you wanted privacy, your best bet was to snake the receiver cord out the back door and talk on the porch. But Mom wouldn't let any of us talk for over 10 minutes or so, because we might be "tying up the line."
That's because we had a party line from before I was born until at least the second semester of my junior year in high school, so at least until the summer of 1997. I remember this because we had a German exchange student then, and we had to dial the operator to make a long-distance call. She'd ask for our number, and she could never understand Ludger's accent.
So talking on the phone about nothing has been a pretty recent thing for me, with the unlimited nationwide minutes from T-Mobile being cheaper than a local-calls-only landline plan from Bell South.
I actually like hearing people's voices and connecting with them on that level. It certainly decreases the misunderstandings of email and texting where there are no sensory cues. I always ask people when I call if it is a good time to talk, and I have no problem telling others that I can only talk for five minutes, or that I can't talk at all. I have some friends who like to chat, and that's fine. But most everyone I know is too busy to be on the phone for hours anyway.
I totally agree that actually speaking to people is the best way to make plans, set appointments and exchange information. Those calls aren't my problem. It's the ones that involve a description of someone's most recent pedicure I take issue with!
I am horrible at setting boundaries in a direct manner. That part is all on me. I should probably work on that.
On that note, I'm going to go make dinner.
http://comics.com/pearls_before_swine/2009-11-05/
I do love talking to my mom every day, though, even if we only chat a few minutes about what we're each making for dinner. That's a treasure, and one I won't have forever.
Hilarious post, of course. Rated!
Ask and ye shall receive.
Cindy Ross.
Good stuff.
Grow old. Grow quite deaf. Inform everyone of both facts. Turn ringer off; voice mail on.
Then check messages when convenient for you; answer or not if or when likewise.
[For genuine emergencies; set up separate and Fiercely Privately Protected systems.]
? :-( ;-)
podunkmarte
our favorite, though (if we're going on vacation, for example), is to call and leave so many voicemails on each others cell phones that no one can leave new messages. why? because his aunt decided to call us about "oh, nothing important, i just wanted to remind you about the electric bill..." on our honeymoon.
dear abby or ann landers said that a phone call is someone ASKING to speak with you. i have no problem saying "no".
A conversation between you and Ann! Now, that is a call I'd like to listen in on!
Rated~
::sigh::
I soldier on...
::clink clink clink::
"Hello, everyone! I've gathered you all here at my home today because I have something I would like to confess. I know that what I am about to say may shock you. It may not fit in with the values you or your family hold. You may find it morally reprehensible. But, I have to stop hiding who I really am.
I must confess...
I don't like to talk on the phone about nothing."
::GASPS!::
::WAILS!::
::sighs::
("burn her!")
I'm of a certain age (56) where it just doesn't freaking matter
anymore if I am polite or not. Leave a message and if I feel like it, I will call or text you back. If I don't feel like it, oh well. Works out for me!
Great writing, Jodi. Always a pleasure.