The saga of Canadian folk musician Dave Carroll just never seems to end.
Three months ago Carroll became famous for the viral hit song "United Breaks Guitars," a song he composed after United Airlines destroyed his beloved $3500 Taylor guitar on the runway, while he watched from the plane. Last count the video he posted had received almost 6 million hits.
A month later Carroll composed another song in honor of Ms. Irlweg, the customer representative who could do absolutely nothing for him.
Then a few weeks ago Carroll was invited as a keynote speaker at a customer service software convention in Colorado Springs. Unfortunately the only airline with a direct flight between Regina and Denver was, you guessed it, United. And wouldn't you know it they lost his luggage. If that weren't bad enough in itself, the airline insisted he wait several hours at the Denver aiport luggage ramp, until he was eventually kicked out by airport officials. That was Sunday. United finally located his luggage on Wednesday.
Needless to say, Carroll is in the process of composing a third song.
In the meantime, given the ongoing severity of the situation, I think Carroll should consider giving his folksy campaign a little bit more of a hardcore edge.
Maybe he could find some inspiration here:
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Comments
I'd just keep crawling up in a fetal ball under the airplane seat and pray to Allah?
He's WASP?
A pale vegan?
Cry in Muslim?
Mourn the wars!
Drive a 18- wheeler.
Get a MDP DC cop car.
Hop upon a Hereford cow.
That moo cow is red and white.
Kick thee cow with cowgirls spurs.
No text Salon editors while kicking.
How now brown cow is a nice song.
It's like ...
O my ....
Saying:`
Praise the lard!
Bacon and eggs!
Break brown egg!
Halloo. Hello la la!
Happy Halloween!
Blame breaks on who?
Mommy. Tattoo - hog!
I mean:`Ride a Harley!
Harley's are called hog!
Wear a blonde wig too!
Caterpillars tickle lips!
Dylan sang:`
it ain't my guitar violin.
I lost my holy socks too.
I am scared to think too.
Ride a zoo ton elephant.
This is another la la day.
Juliet?
It's the Canadian H2O?
They from DC K- Street?
They look just like them!
This guy should definitely fly somebody else or take the train!
[$3500 is a lot to pay for a damn bolt-on neck IMHO]
Lea, have you actually flown Air Canada? It's probably even worse. And I'm sure they don't have a direct flight to Denver. Apparently he flew Continental on the way back.
Deborah, yeah. Airline staff are seriously vulnerable these days. So it doesn't surprise me if they're not always on the ball. If most people knew what pilots in the U.S. make they probably wouldn't fly.
Tom, that's certainly true in my experience, if you're talking electric base. But not the acoustic bass players. I've only ever been cruised by one and he had B.O.
Many are horrific and some are just stupid. I'm glad I no longer fly them. Their planes are contagious and their commuter feeder partners jets should be condemned as health hazards.
I flew on a few planes where seats were broken, and they still sold the plane full!
I'd grieve...
Now commercial aviation is inexpensive.
What a lousy trade-off that turned out to be.
Brilliant!
And they made him wait at the Denver airport, but no one told him (because they didn't know) that his bag had never left Regina, so he waited for nothing. When they did find it, they called to say it was in Dallas. Well done United.
I can attest to Taylor guitars being a chick magnet too. The Scotsman has one. They are sweeeeeet.
Rrrrrrrrrrrated!
I fly Delta. They're awful. It's a rare event when at the end of a flight I get 100% of my checked bags within an hour of landing. They take a good 6 months to pay lost baggage claims (I've had way too many.)
On one 9 hour flight, my seat had no electricity (no light, no sound for the movie, which they'd turned off the cabin lights for and got window passengers to pull down the shades for). It was too dark to read. They offered no solution other than I sit in the dark for 9 hours (from 10 am to 7 pm)
I'm nervous... Nearly terrified. One needs to read about the Pinnacle flight, a ferry flight, where the pilots tried to test the operational ceiling of the plane. They got to FL410 and the engines flamed out, seized and they lied about the condition, spent time trying to restart the seized engines and missed the nearest airport and crashed the plane. The good thing apparently is that two idiot pilots died and saves who knows how many passengers. The bad thing is that this is the company behind many of the crashes of the last so many years...
Pinnacle is owned by the same company that owns Colgan. You remember that accident in New York...
This outsourcing crap from the majors has got to end. Outsourcing (look at Delphi) rarely works as planned... Cost cutting is why they do it, and unfortunately the wrong costs appear to be being cut...
And these smaller airlines set the bar that much lower for cleanliness, safety and customer treatment.
Air Canada is a 'partner' of United's...
So FU United, even when consumers try to save you money, you'd rather inconvenience us.
Great little story, Juliet, which hopefully cost United mega bucks (I almost wrote "bags").
cheers from Bodrum
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Thus, when Continental had a near monopoly on Pittsburgh, it was cheaper to fly round trip from Boston to LA via Pittsburgh than round trip from Boston to Pittsburgh. Boston to LA was a competitive routes with lots of airlines offering flights. Bos-Pgh wasn't.
I will note that the FAA could change this by requiring airlines to honor tickets as long as the passenger checked in before the original flight took off.