Katherina Audley

Katherina Audley
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Portland, Oregon, USA
Birthday
May 24
Title
Queen Bee
Company
Flying Pig Productions, Inc.
Bio
If there were such a certification, Katherina Audley would be a certified whale nut. She has traveled the length of North, Central and South America in order to get close to whales. When Katherina is not dangling over the edge of a boat, cooing to the sea beasts, she is hunkered down in her studio in North Portland plotting the next big adventure. Katherina also publishes Whoosh! The Magazine for Whale Lovers, is the viking spokesperson for a ski resort in Lake Tahoe and has been studying tightrope in an effort to become a more balanced person. To learn more about Katherina's writing, art projects, news and adventuring, visit: http://www.kpetunia.com

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MARCH 26, 2010 6:35PM

My Personal Experiences with Universal Health Care

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Four months after I graduated from college, I went to Greece and had my first experiences with a universal health care system. Prior to that, I had been a dependent on my parents' health insurance, and didn’t have to deal with the care and feeding requisite to having one’s own private insurance policy. And so as an adult, I was a recipient of universal health care before I ever owned my own personal insurance policy. I didn't know that health care could be a headache.

I didn’t have any money to support myself when I arrived in Europe and I didn’t have any connections to help me find a job. I just threw myself into Greece’s lap, like the presumptuous upper-middle class American kid that I was, and trusted that she would take care of me. After all, I’d hitchhiked all over the United States and never had a problem. I’d ridden every Amtrak train line in America thanks to the free train passes my father received as an Amtrak employee. I had visited every state and every capital with no money, just my flute, which I played for money in train and subway stations all over the country and the gift of the gab. Again, no problems. And so I arrived in Europe believing that the world is a friendly place, people are mostly good, and I would be okay no matter what.

It turned out busking didn’t pay in Greece. I had been a gardener in Marin County, California the summer before, which paid for my rent and food in California and as well as enough for a plane ticket to Europe and a couple hundred dollars. I figured they would need gardeners in Greece, too. Olives to be pressed and oranges to be picked.

I showed up too early for olive and orange season. Back then, I was screaming with my head up the ass kind of feminist. I shriveled with horror at any cleaning or cooking jobs which might have come my way in Greece because that would have meant I was serving the man. (I am still a feminist – I just love cooking and cleaning and serving good food to my man now, too.) The only non-domestic job available to an illegal immigrant girl like me who spoke no Greek during non-tourist season was being a bargirl. And so it became my job to wear a flattering dress, stand in the middle of the bar looking pretty, and if I felt so inspired, I was encouraged and paid in cheap champagne to climb onto the bar top and dance.

But I digress.

We were talking about health care.

I barely got paid at this Cretan bar. I made enough money to support my cigarette and diet coke habit, plus maybe eat one gyro a day, and pay for my bed at the hostel. When my dress got too grody to wear any more, my boss bought me a new one. It was like that.

Then one night I nicked my thumb on a beer bottle cap. When I awoke the next morning, a strong dark line was running from the nick in my thumb to my wrist. An hour later, it had traveled another few inches up my arm. So this was what blood poisoning looked like, right? I had an idea that blood poisoning could potentially kill you. And so I walked to the hospital. When I arrived, there were no people in the waiting room. A doctor came out to see me in about five minutes. He looked at my arm. He gave me antibiotics. I took them. The line faded. I realized later that I hadn’t paid anything for the doctor visit or the medicine, but just figured I was being sneaky and had gotten away with a free visit.

Seven months later, tourists were trickling in, and I spoke a little Greek, so I got a job working in a restaurant. (I was an awful waitress. Once I accidentally made Greek coffees for a couple of English tourists with salt instead of sugar and forced them to drink it, telling them that they had horrible manners if they didn’t finish it all. English people care more about polite than anyone. I also routinely served people the wrong food, forgot orders and was known to burst into tears if Greeks made fun of my pronunciation. It is good that I am not a waitress anymore.) One day, I was carrying out the garbage, I swung the bag over my shoulder to carry it out, and a broken ouzo bottle grazed my leg, slicing a 6 inch gash open in my calf. My blood actually did that pulsing thing as it pumped out. My boss took me to the hospital. They gave me a tetanus shot and stitched it up. Again, it didn’t cost anything, although my boss complained about the mess I had made in his car. It wasn’t like they did a great job stitching. They used a bigger gauge thread than I would have liked and only gave me 9 stitches for this huge cut. But then I didn’t take care of it, kept on walking around, and swimming every day in the not so sterile Mediterranean sea, and my cut got infected. And so now I have a cool scar on my calf. It is my Greek souvenir.

After a year in Greece, I lived in Spain for a year, still poor as dirt, trying without much success to sell timeshares. Spain, too, had some sort of universal healthcare in place, so I didn’t think much getting take of care of when I or someone I cared about got hurt. When I hurt my back and had to go to the doctor, when my friend Majo had to get her wisdom teeth out, when my enemy Andy got his face glassed by the Spanish mafia for being awful, those pain pills, extractions, stitches were all free and high quality, too! Andy barely had a scar at all.

I had my first psoriasis flare up when I was 18. The dermatologist told me I had an incurable skin problem which could only be sent into remission by living a low stress life in the tropics. If I wanted to live a stressful life somewhere cold, I would have to get familiar with the rotating and ever evolving battery of treatment options. I wasn’t ready to live a low stress life in the tropics just yet when I was 18, so thanks to my parent’s health insurance, dermatologists had me bathing in tar and standing in UV beds in hospitals every day for weeks to get my scabby angry skin back under control. It worked. In Greece, during the cold rainy winter, my skin flared badly for a while when I worked at the bar, and there were no tar baths or UV beds available. I did go to the pharmacy in Greece and told them what I needed for my skin and they ordered it. When it arrived, it cost me nothing. When I returned to the US, I got a job at the Exploratorium, a great science and art museum in San Francisco. The job came with health insurance. Along with the stress of a 40+ hour job and the requisite administration that it takes to run one’s life in America, came my psoriasis. Although I had insurance, I had to go first to a primary care doctor, who would diagnose me with psoriasis, then send me to a dermatologist. It was up to the dermatologist to decide what to prescribe for me. I really appreciate that doctors keep up on this stuff, but I also really appreciated being able to self prescribe for something straightforward and not have to go to two doctors before making it to the pharmacy. Especially because those doctor visits are rarely covered on the first try. Luckily, we had a great HR department at the Exploratorium, and they dealt with my insurance paperwork for me when it got too challenging.

In the eleven years that I’ve had an insurance policy in America, I have often been unable to get reimbursement for visits to doctors offices. Sometimes it’s a box that got checked wrong, or a form I neglected to fill out. There’s always a bureaucratic dance to do, which always takes hours. I have managed to navigate the daunting bureaucracy which comes with attending a massive college (22,000 students in the undergraduate body) and traveled all over the world. I’ve built many businesses from the ground up and successfully reinvented myself a few times in ways that others thought couldn’t be done. One of my clients has nicknamed me the Pitbull Research Librarian for my research abilities and follow through. But insurance claim rejections do me in. The customer service death spirals. The impenetrable agents. The tornadoes of forms. I have cried many times with frustration over insurance claims and I don’t normally cry easily.

I am not alone in this. My best friend is in credit card debt because she couldn’t afford to pay the $10,000 for her bunion surgery (she’s a high altitude mountain guide – the job pays crap and doesn’t come with health insurance) in addition to her student loans, which were for a state school. State schools are supposed to be cheap, not send you into a lifetime of credit card debt. It’s not as if she keeps buying too much fancy underwear and diamond tennis bracelets and that’s why she’s in debt. A budget college degree and foot surgery are the root of her debt problem. She’s a great climber but this baby may be insurmountable.

(Sidenote: Obama put some controls on the credit card companies so that they can’t mess with people as much as they have been doing in the past by jacking up their interest rates to levels that couldn’t ever reasonably be paid off. I didn’t hear conservative republicans complaining about that.)

Now I am 37. I work for myself. I am not married to my partner and he is not the same gender as me and so I am not eligible to be on his healthcare plan. (And I am almost glad in a way, because keeping a job just so that you can keep your health insurance is a horrible kind of golden handcuffs to have to wear and I would feel guilty contributing to his continuing need for those shackles.) And so I have private insurance.

Over the few years that I have had private health insurance with this particular company, I have been to the doctor twice. Once for a torn muscle, which happened when I was working out, and one for some persistent itching in my, umm, nether regions, for, it turns out, eating too many tomatoes. It was relatively painless to go to the doctor both times. For the torn muscle, my doctor prescribed a pain relief patch, which I could apply directly to the injured area instead of having to ingest a whole lot of ibuprofen. But I was worried that my insurance wouldn’t pay for it, so I never picked up the prescription. For the too many tomatoes problem, after making sure I didn’t have worms with a piece of scotch tape, my doctor diagnosed it as too many tomatoes but suggested that I get a battery of testing done just to be sure. I was pretty sure that my insurance company would fight back about paying for those tests, and I would end up having to spend at least one full day dealing with paper work or just coughing up the money to pay for them. And so I learned to control myself around the tomato bush and the nether regions problem ceased to exist. It would have been nice to get that patch and to get those tests, but that is a luxury which those of us with ghetto insurance and/or little time on our hands to manage life’s bureaucratic snarls cannot afford.

Then last November, I was a month late paying for my super basic health care policy. I was distracted because I was busy getting audited by the IRS. (It took me, my accountant and the IRS about 150 hours to figure out that I owed them $191.25 for 2007.) Because I paid late for my health insurance policy, I was dropped. I re-applied. A month later, the sent me a notice to let me know they had received my application. A month after that, they sent me a letter saying I might be denied because I had had problems with my torn muscle and nether regions which I hadn’t disclosed. I wonder if the IRS and the insurance agents go to the same school. They are real pitbulls with their research. It was an honest mistake. I truly had forgotten about those visits, or I would have happily disclosed them. I wrote a long letter describing in excruciating, even graphic detail my history as a muscle tearing tomato eater and the resulting doctor visits. Because both issues were completely resolved without further problems, they gave me a new health insurance policy. If I had had any previous issues that made them raise more than one eyebrow one centimeter more, I probably would have been rejected, as have most of my friends who are bad candidates for health insurance because they are: over 40, went on an antidepressant once, travel too much, etc. I decided to lower my premium, since I had been paying $120/month and didn’t think those two doctor visits without medicine or follow up were worth all of that moolah. So my health insurance premium costs me $67 a month and has a $7500 deductible. When I got the welcome package in the mail, I called them to make sure I understand how the thing works, as the welcome package didn’t explain it very well. My new plan allows me to go to the doctor three times a year, but it has to be a check up or one of two urgent care visits, not to be confused with emergency visits. The muscle and the nether regions problems would have counted as urgent. I am to pay a $35 co-pay at each visit. I am not covered for any prescriptions. If I go to the hospital, for example, if I break my arm, I must pay for the first $7500 towards costs before my insurance policy pays 60% of the remainder. I have to pay $7500 before anything really kicks in at all, besides those three $35 doctor visits. Sometimes I wonder how my blood is doing. I wonder if I should get a mammogram. I wonder if those weird shaped moles shouldn’t come off. I wonder if there’s a way to fix my ingrown toenail without it costing me a fortune. I can’t go to the doctor for any of these things and not pay out of pocket for it. That’s what the insurance agent told me. And so I am happy that universal health care is coming to America.

Did you know that the US is the only so called ‘modern’ country in the world, which up until March 23, 2010 did not have some sort of universal health care?

It is true.

Here’s a map of countries that are covered by a single payer universal health care policy (blue), have universal health care coverage through other means (green), or have no universal care/data is not available for them (gray):

Map of Countries with Universal Healthcare

 

And I gotta say, the blue countries you see there are pretty darn impressive with all of that health care. My kiwi roommate used to tell me stories about receiving health care in New Zealand that made me gasp and drool as if she was talking about Caffe Mario’s zambaglioni tiramisu in Florence.

Let me tell you the story about my Canadian uncle Sean...

Sean was diagnosed with brain cancer right after he turned 70. He had several tumors in his head and was expected to live only a few months. But despite his terminal diagnosis and his age, there was no question that Sean would receive the highest possible level of care. His personal finances and complete lack of private health care premium were non-issues. In addition to receiving the highest levels of treatment available in the world for treating his kind of cancer, Sean also had a nice private room at the hospital with a beautiful view. The food was pretty good. There is no doubt in my mind that he had access to the best doctors available, and that they treated his cancer with far more sophistication than a 70 year old man without a ton of money and fancy private health insurance would have received in the US. When it came time to die two years later, the hospice care was amazing. His wife, my aunt Sarah, was attended to as well, not only with help around the house so that she could focus on Sean, but also with therapy. I wouldn’t be surpised if they paid for her massages either. Sean’s passing was the best, most graceful death I have ever heard of. And it was in part because of the Canadian universal health care system.

And now I will tell you the story about my expat uncle Roger in France...

My uncle Roger smoked his whole life and he had a crappy set of lungs with an autoimmune disease which did nothing to support that smoking habit. He got sick and then sicker, then split for Paris, where he could live that writer/artist’s life, and die in peace without burdening his family. While in Paris, he collapsed from having such funky lungs. And they went and gave him a lung transplant. They gave a fresh pink lung to a dying smoking man in his 50s! In America, you have to be a 7-year old white kid with rich, resourceful parents and a high IQ, or you have to wait a very long time in order to get a fresh lung. They gave him a new lung and he wasn’t even French. They have extra organs in France because when people die there, their bodies become property of the government. (I bet if you had some religious belief that prohibited the government from chopping up your body so that others could live with it, they would leave you be, but most people die and their bodies get harvested for their organs.) And so that is how my uncle Roger became the world’s longest living lung transplant recipient. He lived for 15 more years and kept on smoking. French doctors had him on a boatload of drugs so that his body would accept the lung. He didn’t have any money but he had a really good life over there.

Roger's daughter adds, "I think it's somewhat relevant to note that he was a *guinea pig* of sorts - (which he agreed to do, and understood the potential risks) this was a *very* exploratory surgery (as I understand it, the first in France of an alfa1-antitripsin to have this surgery)...and in fact I believe the lung donor had the *wrong* blood type for him which caused him to have to take boatloads of anti-rejection medicines. I think a big part of the reason that he received good care was because he was being "studied" by a lot of medics and researchers. Also, he did maintain a regular payment schedule with the hospital, and he did have to pay out of pocket (reduced cost) for a lot of his medications. He died owing an enormous amount of euro to the system but that did not preclude him receiving care, and since he diligently made an effort to make a payment (very small, about $100) each month I think it kept the health system "happy" and by extension did not interfere with his resident alien paperwork which he was always terrified would be challenged (and he believed would have been much more likely to be challenged if he did not make payments.)"

So then about 15 years in to his new lung transplant, Roger came to visit his kids and meet his grandkids in America. While visiting two of his kids in the woods of northern California, he had a car accident. He was out of driving practice from living in France for so long. He drove it his loaner truck straight off of a cliff and crashed into a bunch of redwood trees. They airlifted him out and got him to the nearest hospital. His kidneys went septic from being off of those drugs and his body started falling apart, probably in part because of the stress of that accident. He spent three days in the hospital sitting bolt upright, hallucinating a bedside chess match between a non-existent French man and a non-existent Algerian while his distressed adult children tried to get him to snap out of it. Meanwhile, his French doctors made themselves readily available to do anything and everything to make sure he had the medicines his body was now used to. By the time he got out of the hospital, his kidneys were shot. He was 64 at that point, and it unlikely that he would be able to get a kidney transplant in America due to lack of donors. A 64-year old smoking, drinking lung transplant is just not as worth saving in this country. Meanwhile, his kids were getting buried alive in Medicare papers. They bickered about where he would live, in the country where it is peaceful or the city where it is stimulating. He would now need dialysis every other day, unless he got new kidneys. The day before his 65 birthday, he got himself on a plane and flew back to Paris. He disembarked, demanded a proper cup of coffee, collapsed again, and woke up in the hospital. A new pair of kidneys was much more likely to happen for him in France. In the meantime, his dialysis was paid for by the French government. The subway in France is cheap and easy. Unfortunately, he never fully recovered from that accident, but his last days were dignified, and he received excellent medical care.

And this is what health insurance looks like to me for W-2 employees in America...

My man, Joseph, is a 9-1-1 dispatcher. It’s a government job. He’s been at it for 12 years. His job covers his health insurance policy, which costs $1200 a month. I think he pays a couple of hundred bucks out of his paycheck for it, but I’m not sure. Since Joseph is paying at least $12,400 a year for insurance, I’d expect him to be getting massages and a dedicated in-house chicken noodle soup chef every time he gets the sniffles.

Both of his kids are covered by his policy, too. Both of his kids actually have double coverage because their moms have W2 jobs, too, which all parties agree is a good idea, and somehow they all STILL somehow end up paying for doctor visits.

A little over a month ago, Joseph had a motorcycle accident. I was out of the country when it happened. Joseph was hurt, but more or less mobile, and so he didn’t go to the hospital because he knew he wouldn’t be able to afford the bill. When I got home, he was still clearly in pain but he still didn’t go to the hospital. It was only after he sneezed, and a lump suddenly appeared on his back and he stayed stuck over in that sneezing position that I demanded we go to the hospital. It was the middle of the night and I was leaving the country again the next day. The visit cost $100 right away. We were told that that wouldn’t be covered, no matter what, and so we coughed it up. Three doctors came in, took notes and asked questions. They took a few x-rays. Then, before the doctor returned with the diagnosis, the insurance billing person came in to get his insurance information. It would have been so much more civilized to stay focused on Joseph’s diagnosis and treatment, rather than discuss how we would be paying for the visit. It felt like a waiter asking how we could be paying between the appetizer and the entrée. When we told them it was a motorcycle accident, the insurance he had became irrelevant for a while. The guy said Joseph’s health insurance would be likely to reject the claim because it was a motor vehicle accident and we would have to resubmit the claim to his car insurance instead, who pay him back for the cost of the visit, but it would be a whole process. Joseph looked at me, as if to say, “You see? That’s why I didn’t want to come to the hospital.” After they had filled out all of the forms, I asked them, “So you deal with all sorts of insurance companies. I’ve been shopping around for a new policy. Is there any company you’d recommend? Who is the best?” The guy answered without hesitating, “Medicare. All the others are terrible.”

We are dreading the arrival of that emergency room visit bill. And not without reason. A couple of months ago, Joseph’s 6-year old was sick in the middle of the night. He took her to the emergency room. They were treated fast and well. But Joseph’s $1200 insurance premium didn’t cover several hundred dollars of that visit, either. To add insult to injury, last year, Joseph went to the doctor for an annual check up. He’s healthy as a horse. Has the body of a 30 year old and he’s 47. It turns out annual check ups aren’t covered by his insurance premium, either. And so that cost another several hundred dollars.

And so like my best friend, Joseph, too, is in danger of sinking into credit card debt because although he has health insurance, it doesn’t pay for him when he gets sick.

And now we’ve got some sort of universal health care coming our way. And all of these people are freaking out about it. And I just don’t understand why. I’d be really psyched that if I broke my arm, I wouldn’t have to pay the first $7500 + 30% for it. And I’m psyched that if I got sick for real, I wouldn’t be denied future health care because of it. I’m not worried about the level of care going down, because I don’t have the kind of insurance that covers much of anything anyway. I don’t dare go to the doctor or fill a prescription because I don’t know how much it will cost me and just don’t want to end up with a surprise bill for hundreds of dollars, leading me into that quicksand trap that is credit card debt.

So there you have it, my personal experiences with universal health care. I am very glad that we’re getting some sort of Universal Health Care. I have been perplexed as to why we don't already have Universal Health Care, but then again, I have also long been perplexed as to why higher levels of education are not free. And now I am most perplexed as to why everyone is fighting so hard against what seems to me should be common sense. I voted for change and I’m glad to see we’re actually getting some. I like knowing that I might be able to get old and be cared for in this country, even if I don’t hold down a w-2 employee job until 65 or until my benefits kick in. Until now, I thought I’d have to make myself look real appealing to Canada or New Zealand or some other country with an kinder, gentler way of getting old and sick so that when my health starts waning, as everyone’s will, I can focus on healing well or dying with dignity rather than who is going to pay for and deal with my medical bills and administration.

I did a little follow up research on this subject.

Here is a list of countries with some sort of Universal Health Care

Map of Countries with Universal Healthcare

Visit this guy's website to click on links for source material and get a lot more information than is available in this picture on each country's health care system:

http://truecostblog.com/2009/08/09/countries-with-universal-healthcare-by-date/

 [1] Roughly 15% of Americans lack insurance coverage, so the US clearly has not yet achieved universal health care. There is no universal definition of developed or industrialized nations. For this list, those countries with UN Human Development Index scores above 0.9 on a 0 to 1 scale are considered developed.

[2] The dates given are estimates, since universal health care arrived gradually in many countries. In Germany for instance, government insurance programs began in 1883, but did not reach universality until 1941. Typically the date provided is the date of passage or enactment for a national health care Act mandating insurance or establishing universal health insurance.

System Types:

Single Payer: The government provides insurance for all residents (or citizens) and pays all health care expenses except for copays and coinsurance. Providers may be public, private, or a combination of both.

Two-Tier: The government provides or mandates catrastrophic or minimum insurance coverage for all residents (or citizens), while allowing the purchase of additional voluntary insurance or fee-for service care when desired. In Singapore all residents receive a catastrophic policy from the government coupled with a health savings account that they use to pay for routine care. In other countries like Ireland and Israel, the government provides a core policy which the majority of the population supplement with private insurance.

Insurance Mandate: The government mandates that all citizens purchase insurance, whether from private, public, or non-profit insurers. In some cases the insurer list is quite restrictive, while in others a healthy private market for insurance is simply regulated and standardized by the government. In this kind of system insurers are barred from rejecting sick individuals, and individuals are required to purchase insurance, in order to prevent typical health care market failures from arising.

The above information comes from here:
http://truecostblog.com/2009/08/09/countries-with-universal-healthcare-by-date/

Which in turn, got its data from the World Health Organization: http://www.who.int/en/

Wikipedia also has some useful and interesting information about Universal Healthcare

http://en.wikipedia.org/wiki/Universal_health_care

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