The banking system is broken. You knew that. Banks even know it. That's why they want to get out of the business of having regular people even use them. We don't have enough money to interest them. It's like they see us as mosquitos, nipping away at them, and they want to make our actions, our business with them, as painful as possible so we'll go away.
Full financial reform cannot come soon enough.
But for now, fees are the order of the day. It's not just overdraft fees, but all kinds of fees. Fees are just how banks make money these days. And so in some way it hardly seems commentworthy to remark on yet another fee, but this one seems different than the others and I wanted to take time out to remark on it.
I've been dealing with Citizens Bank for several years. I used to like and recommend them. I no longer do. Several recent policies and interactions have led me to realize that they are rushing headlong toward being the kind of bank I want nothing to do with and that I recommend you avoid as well.
I owed some money to someone and wrote a check to pay it. The payee took it to Citizens Bank, my bank, the bank I wrote the check on. They wanted immediate cash, not to wait a few days. They didn't have an account at Citizens Bank, but walked my check to the teller. Citizens Bank wanted to charge them a fee. Five dollars. A five dollar fee to allow someone standing in my bank holding a check written on that bank by me to allow them to have the money backing up the check I had written to square my debt.
Oh, sure, if they opened an account at Citizens they would get the check cashed for free. But the point of me writing checks is not to promote everyone going to that bank. In fact, there is no way would I voluntarily promote anyone going to that bank now.
What is a check if not the ability to demand payment for the amount on its face? Why stop at five? Why not fifty or a hundred? In what sense have I written a check if the person cashing it can't get the money it mentions?
I understand another bank charging to transport money. I don't like it, but I understand it. I understand my bank charging me a fee for writing a check. I don't like it, but I understand it. But in charging someone I'm trying to pay for the privilege of merely receiving the money I tried to pay them, I think they're beyond the pale.
Lost in all of this issue of fees is the loss of my own good name if I write a check to someone and it costs them money to receive it. It's like I haven't paid them. What kind of service is that for a bank to provide?
My banker claims that this is standard practice and I'll probably not find another bank that doesn't do it. I didn't have trouble finding that another bank. But I wondered if others really have had this problem.
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It's the Robin Hood theory
Rated with hugs
UMASS - one of the largest employers in this region - banks with Bank of America. Strange, since there is also a UMASS/Five College credit union.
I wanted to cash one of those checks a few months ago - cash in hand - and not only did they charge a fee - I had to give them a thumbprint!
I got fingerprinted for cashing a check drawn on an account that is, clearly, good for the money! I complained, loudly, and have never set foot in that bank again.
It still makes me seethe just thinking about it.
I do not use a bank for any reason if I can get by without it. I use cold hard cash for any and everything. I would not recommend any of them.
The consumer protections that were enacted in the middle of the 20th Century have been gradually dismantled by politicians bought and paid for by corporations and the wealthy. The media arm of this unholy cabal (not just Fox news, mind you) has aided by convincing people who would benefit the most from those protections that they are all part of the nasty "librul" agenda.
I just wish I knew how to gain back what we've lost and begin again to build a nation that ordinary people can thrive in.
It's greed on a stick, but consider the source.
Aim, a thumbprint is also ridiculous. I've known others who have suffered that and I think that's just as unreasonable.
Spudman, your reference to theft is spot on. Note the keyword “because they can” on this post.
Bonnie, thanks for the datapoint. (Where did you call and what did you find out?)
Mission, did it happen at the bank the check was drawn on? I'm sorry to hear that happened to you. It's not like I don't have the five dollars, but there's a principle here. I write a lot of these things because I know there are often people who can't spare that.
Susan, I think the key is overcoming the rhetoric of the Right. I think a few people on the Right are just affluent and like it as it is, but a lot of them I think have just been talked into thinking the Left wants to offer them something worse, so they cling dearly to existing systems falsely thinking it's in their best interest. The real winners in this financial arena are about 1-2% of the population. The other 98-99% should be able to outvote them on issues that matter to ordinary people, but somehow many are talked into thinking it doesn't matter.
Coyote, that “just this once” thing is especially aggravating. It's like they're saying “I'm going to not really solve your problem but am going to disarm your ability to whine today, so you'll have to solve your problem another day.” Often I refuse such “discounts” and tell them that for $5 I'd rather they go home thinking “I was unable to satisfy a customer today.” It's like getting a free appetizer at a restaurant when the service is lousy. Some restaurants budget for people complaining, and they buy you off rather than fixing their service. All in all, I'd rather the fixed service and I especially do not want to have them saying “oh, here comes that guy looking for a freebie.”
Tim, as noted in my last paragraph, the issue is not finding another bank. There are such banks, even if the banker didn't want to believe that. Maybe he was hoping I wouldn't look. But partly I wanted to create a forum for others to tell stories of similar kind, and partly I wanted to just make a record of my outrage. There's a deep principle of society being violated here. And to some extent it's like the meta-paradigm I alluded to in my article Recycling Theater where I suggested it would be better to make recycling illegal so that the people who had the energy to do something didn't have that energy frittered away uselessly. People who have the energy to change banks should be told they can't so they'll spend their energy getting the problem fixed for everyone.
Roy, yes, I do hope they choose Elizabeth Warren. I wrote the whitehouse directly and also signed the petition at boldprogressives.org.
Every time I listen to the ads on tv, saying "I will fight Obama". I get so damned mad. I haven't been able to post, I am so consumed with hate lately. Don't they understand what they are doing? Lets deregulate yet another industry, so they can stick it to the people! Lets give tax breaks to the richest, so they can screw the little guy. Like I said, I can't even make a comment without blowing my stack!
Rated for telling it like it is!
Tim, I don't really object to noting places people can go. I guess my point is that banking is complicated enough that sometimes one can't switch as easily as it might seem. (Maybe I'll post another time on what I mean about that, but I won't explain here.) I'd rather see these things fixed when they're doing things that should be outright illegal and then let them compete on what remains.
your momma should have told you, "they offer a service or good at a price, you bargain, then agree or take your business elsewhere." that's how it's done in the usa, best country in the world.
getting excited or angry means you think socialism is a good thing, probably.
duane, the distance you mention will backfire in other ways, too, I think. Right now, banks rely heavily on the goodwill of the public. People think of a bank not as a “business” but as a “public trust,” a safe and neutral institution where they can safely park their money. The more that banks are parasites, the more people will wish nothing to do with them. When that happens, the public will feel a lot less bad about regulating banks harshly because they won't have a “personal friend” that is a bank as perhaps they once did.