
One of my favorite “self-help” books is The Four Agreements by Don Miguel Ruiz. The 4 agreements are simple and profound. They seem easy enough. The reality is that they are easier said than done.
The first agreement is “Be impeccable with your word.”
Ouch!
The first time I read that, I scoffed. This Don guy must be an introvert. It’s so much easier to be impeccable with your word when you’re an introvert and don’t talk much. Not so easy for an extrovert like me…a person who loves words, loves to talk, loves to communicate.
I really try to be impeccable with my word, but then my humanness gets in the way.
When I hear something slip out of my mouth, something a little less than “impeccable”, I hope it goes unnoticed. And for the most part, it does, mostly because I’m just not “all that”.
Usually the people I’m around aren’t really paying that much attention to what I’m blathering about because, if the truth be told, their mind is most likely wandering and they’re wondering what they’re going to have for dinner that night, is that spot on their arm skin cancer or are they going to be the next in a line of lay-offs at the company they work at?
It doesn’t hurt to have people in our lives that hold us accountable for our words and our actions. Spouses are good for that. Trusted friends are another. Our children can be irritatingly competent at calling us on the gaps between our words and our actions.
What I never suspected would be a monitor of my words was my beloved and trusted iPhone.
What is with this thing? The iPhone is so advanced it has a mind of its’ own! Have you had this experience with your iPhone? It calls people randomly. People on your call list…people you know!
Sometimes you catch this and more often than not, you don’t. You look down and see that your phone has been connected to someone for a couple of minutes and you scratch your head and search your brain for anything you might have been mumbling out loud. You know you’ve talked out loud to yourself more than a few times, maybe more than what might be considered “normal”.
Usually you’ve said nothing and later the person your iPhone called says, “Mary, it looks like you called me the other day but didn’t leave a message.” Phew!
My luck ran out the other day.
I was driving up to the mountains and left messages for both my daughters, daughters A and B. Daughter B had just texted me so I knew she was near her phone. My iPhone rang and not bothering to look at caller ID, I answered. Hearing the familiar sound of Daughter B's voice, I launched into what is, in therapist world lingo, a “triangulation”.
Triangulations are NOT healthy. It’s when one person is talking about another person to a third person. We justify triangulations, which is another word for gossip, because there seems to be something fun about it. It makes us feel superior and as a culture, we love drama. Oh, how we love to create our own soap operas.
So I’m telling daughter B not to tell daughter A something, because daughter A really doesn’t need to know about it, it might hurt her feelings, and we really don’t want to hurt her feelings, etc. etc.
There’s a pause and then a voice says, “Well, Mom, the only problem with this story is that you are talking to daughter A!!!!”
BUSTED!
I began to stammer and try to pour out words to use as salves to the wound I had surely just inflicted. My daughter interrupts me. “Mom, Mom, Mom! Don’t even try it! You just nailed yourself and no amount of words is going to get you out of this! You were just triangulating and you know how unhealthy that is!”
Damn these children who have been raised by a therapist and know how to throw around professional language they’ve never been trained to use!
My daughter forgave me but I haven’t heard the last of that story, I’ can tell you that much.
Not sure why I’m blaming the iPhone for this, but it helps to think there was an accomplice involved and I’m not entirely responsible.
One time, one of my sister's iPhone called me (not Just Cathy, just so you know). It took me a minute or two to realize that she hadn't called me and was in the midst of a therapy session. She was going on and on about her most recent troubles. I had to force myself to hang up because actually her stories were quite compelling and juicy and could be used for future sibling blackmail, but being a person of integrity, I resisted the temptation.
Yesterday, I was talking to my best friend. We had been playing phone tag for a couple of days. Our call had been interrupted several times from the beeps of incoming calls that were ignored. We were finally getting to the point of maybe getting caught up when yet another call comes in.
I looked down at caller ID and saw that it was my dear husband. Only at that particular moment, he was not my dear husband. He was yet another unwanted interruption.
“Uggggh Lorraine, it’s Nick. Ugghhh gawd, I better take his call.”
When I look down at my phone, I saw that it was already connected to Nick. I didn’t touch a thing! I didn’t click the button that goes to the call that’s coming in.
Me: “Oh hi honey, how you doing sweetie sweets?”
Him: “I heard that.”
Me: “Heard what?”
Him: “I just heard that. Never mind, it wasn’t important.” Click.
Damn, damn and double damn!
There’s another term in therapy world and it’s called a “positive reframe.” It’s when you take something that to be honest is really crappy, and you get really creative and find the treasure in the messiness so you don’t have to feel so crummy about the crappy thing. While I call this a “reframe”, others may call it “delusional”.
I went into the house to make amends to my husband and give him a positive reframe on what had just happened. How he may have even imagined the annoyed sound in my voice. How I got off the phone to take his call, how important he is, blah, blah blah.
He wasn’t buying any of it. Now I call that “denial.”
I've been thinking since then of my iPhone’s inclination to be my fly on the wall. I’m getting Buddhist real quick. There are no more sacred spaces of being alone, unless I turn my phone off. I can’t do that because I might miss a very critical important phone call.
So I’m becoming more mindful, more aware of the words that come out of my mouth. Are they being used to uplift or tear down?
My iPhone has become my mentor and my conscience. Its’ presence reminds me that words, once uttered, can never be retrieved.
I’d like to call that “enlightenment”.


Salon.com
Comments
Rated
Last week, I had to stop at the house to get some stuff and decided to check online to see if anything was doing. I sat down in a wooden chair with arms, not even noticing it had immediately flipped open my cell. As I shifted to get comfortable, I hit the speed dial button for my son apparently. I hear the ringing, wondering why on earth my 56k internal modem is trying to connect when it isn't even plugged into a jack, and it suddenly dawns on me that the ringing is coming from my hip. I caught it before my son picked up, but he asked me later why I called him and then hung up.
Technology - sometimes there is really a lot of "ECCCCHHH!!" in it.
Thumbed.
That's a valuable statement. So many pearls in your many messy accounts of real life lessons. They do happen, right? And when we least expect it, they come bounding back like a boomerang! Right back at cha!
Say, did Daughter A or Daughter B, perhaps, "borrow" your blue dress?!? Pretty sure it wasn't Nick!
You made a very relevant and funny post about your iPhone mishap! I am going to be more mindful of it's many powers from now on!
Rated as usual!
Jeez Mary. What's the fun in that?
As for that damn iPhone of yours --- I’d replace it with two cans and a very long piece of string!
- rated for a mother’s Faux Pas
You may feel that your “impeccable word” has been tested according to the Don Miguel Ruiz standard. But one thing is certain: Your ability to use some of your most vulnerable moments to convey vital truth - often in a winsome way - blows the “impeccable standard” away.
You’re a treasure to OS and to the online world. Triangulation pales in comparison to transparency. The one can be unlearned but the other is a rare virtue.
Rated and appreciated
p.s. More than one of us has been busted when our cell phones allowed us to overheard as a result of what is commonly known as “butt dialing” (ie: accidentally dialing by sitting on your phone - one thing that thankfully my iphone cannot do).
Gwool: Yes they do, and the more talkative you are, the more slips.
Julie: This is true, however, I've had many Iphone users complain about this tendency to dial numbers on its own. I never experienced that with my Verizon phone. Having said that, and I think you know this since Lonnie turned us on to these iPhones, I still love my iPhone!
Buffy: Wait, you have to read my up and coming post, "My iPhone...can't live without it!". Buy it!
annette: Can't say I've ever heard of the term "butt dial". Back in the day, I was quite familiar with "drunk dial". Butt dial is good.
Bill S: Hey, at least you weren't gossiping about your son when your phone decided to make the call! Technology...can't have the good without the bad.
Just Cathy: You are such a wonderful sister! Daughters A and B are both loudly proclaiming they don't have my blue dress and I'm suspicious. Who else would have it? Where is that damn blue dress? Maybe my iPhone's GPS can find it!
JKBrady: Why am I not surprised that the Canadians have come up with a smarter phone. I may have to move!
Lainey: Hey facebook me! Good thing Facebook has that "remove" feature before too much damage is done. I'll be trying to live this one down with Daughter A for a long time to come.
Lea: That's hysterical and good self-restraint on your part to turn those off. It would be so tempting....
Sheldon: You haven't heard me talk about the many benefits of the iPhone. Even though it acts like the occasional errant child, I LOVE it.
Tim4change: Good point! But really, I'm not THAT Buddhist...it just comes in momentary little spurts...looking forward to seeing you in August!
Mr. Mustard: Aha! You know of which I speak...I didn't even get into Son #1 and Son #2....Your comment made me laugh. Thanks for reading!
George: Yes, it is just one of a million mother faux pas! Thanks so much for knowing I really did have some good intentions, but I'm still in trouble :)
Ariana: I'm pretty sure I'm not alone in this, so that helps. Thanks so much for reading and your comment.
Dennis: I was reading your comment on my iPhone so before I could read who had made the comment, I knew it was you. As usual, you always have the most gracious ways to interpret my posts and me. For that, I will always be appreciative! And you have made me feel so much better about my faux pas! Thank you!!!
Great post Mary!
And knowing that a therapist still has really human moments . . . well . . . it makes me feel less crazy!
I've had that happen several times with the iphone and now make very sure I've ended the call.
I hope your daughter is over it and has forgiven you. And by the way, the Ruiz book has some good advice!
Rated.
Seriously, Mary I laughed all the way through on this one, you really get me sometimes!
There was a time when I juggled a pair of cell phones which sometimes resulted in embarrassing situations. Call waiting is particularly problematic, and like you I learned the hard way to confirm that the new caller was indeed the new caller.
I find it very funny that your children have learned to toss your clinical terms back at you like that!
Very curious about the "positive reframe" you attempted to give your husband, does this involve an alteration from the vertical to the horizontal?
Just Pamela: I'm seeing that many people have some kind of embarrassing cell phone story. It reminds me of that one email I sent to someone after drinking 3 glasses of wine (this was back in the day) that I did not mean to be sent to them! It was disaster. My daughter is a forgiving person but I will be reminded. I love the Ruiz book...thank you!
JK Brady: I'm smiling. Love the description of the pussy-whipped Blackberry...and the iThingy is sexy. I really am kind of addicted to it!
Sandra: I'm thinking of maybe taking some kind of advice of locking the phone when not using, but that has its pitfalls. And yes, I've definitely dropped my phone in my purse and its called people. I think the next question would be that the polite thing for anyone to do when they realize the person who called them hadn't really intended to call them is HANG UP!
bikepsychobabble: I've learned something in this post about "butt dials"...I think that may be more common for men...I don't typically stick my phone in my back pocket. But still...I like the game. Maybe there's some kind of iPhone application idea there.
Steve: Really...including computers?
Cap'n: You left me hanging! Hate to say it, but this is hysterical really. What happened? Did you lose your job? Did she ever acknowledge?
Hells Bells: Now there was a Freudian slip :). I think I need the Jitterbug...the giant numerals would be a definite plus.
Charity: Mel Gibson would love this. And why wouldn't I not be surprised.
Michael: I loved the visual of me tossing my iPhone but then I could imagine myself diving after it! Maybe this could be a new event at the Highland Games!
Lisa: Big smiles. Thank you!
Ablonde: A $10 cell phone bill. Appealing. As for my children, I also unfortunately made the mistake of teaching them how to express their children. Now regretting there wasn't more repression involved! Very good take on the "positive reframe" but I never kiss and tell. Thanks for reading!
Jess: It worked!
Tom: I think triangulation and strangulation go hand in hand!
Cindy: I don't know about Crichton's book but it sure isn't out of the realm of possibility is it.
vzn: I had not heard of ecotherapy and I looked it up. For anyone else who doesn't know, it's this:
"Ecotherapy is based on the emerging field of ecopsychology, which looks at the relationship between our mental/emotional/spiritual health and our culture's increasing disconnection from the natural world".
Sounds very congruent with integral therapy. Thanks for passing this on. As for spirituality and technology, I think we would be well to accept that. Many eschew the advances of technology, but there are always ways to integrate. Thanks for reading and commenting.
As for the iPhone, many people neglect to return to their home screen when they finish a phone call, and leave the phone app running, either on the voicemail screen, or perhaps the recent calls screen, or open to the favorites or All Contacts. Because it is a touchscreen device, it can be made to engage functionality inadvertently when jostled in a pocket or a purse.
So, if you don't want to tempt karma to call the wrong person at the wrong time so they can become privy to the unmindful expressions of your Monkey Mind, get in the habit of double pressing the home key after you finish a phone call. The iPhone will return to the home screen and exponentially lessen the chances of your placing a ghost phone call.
You may pick up your phone at some point and find you have mysteriously activated your Sexiest Men Living app at the most inopportune time, but that's a faux pas I can't help you with.
I used to work in TV news, and a photog and I were in the truck about 40 miles from town on our way somewhere, and I couldn't get the mike to stay on its hook. So I just stuffed it between the seats. Natch, I keyed the mike, and for the next half hour our X-rated conversation was broadcast for all. The station couldn't reach us (no cell phones in those days). We had to bear the ridicule for the better part of the rest of the year!
I have the Apple bluetooth ear piece (LOVE it) but the iphone doesn't automatically switch to it when I place a call and sometimes it switches to another screen when I go to try to switch it manually to use the ear piece. I have learned that I have to watch what I say when I am fighting the iphones attempts to waylay my hearing my call because the person CAN hear what I am saying in my frustration to get to the button to switch to the bluetooth device... Yeah and sometimes all to clearly...
Don't you just hate it when one's gadgets are smarter than one? (Well, this one, anyway.)
I get tons of dropped calls in good reception areas. If I'm scrolling through a list of recent calls I'll inevitably dial one of them.
My daughter has the Blackberry Storm. I might switch back to Verizon and check that out.
Great post (as always) from you! (Rated)
I too am a babbler, but have been quite a bit more impeccable with my works in later days. Ouch! I know the pain...even if I don't have a malfunctioning I-Phone.
Bill E: Since you wisely point out that your other cell phone does it anyway, lucky you to have a gift certificate for an iPhone. I really do love mine despite this irritating side feature! Enjoy...your story about the mike and the overheard X-rated conversation...that is a classic!
screamin': Always good to see you...thanks!
cartouche: Texting on its own? Tell me more! Are you sure you weren't on Ambien???
gonzoid: Another good example of what can happen when we are fumbling around with calls and the phone. Ah, the choice words we can mumble when frustrated!
Noah: I'm happy for my inspiration for you to share your own embarrassing story which I truly got a kick out of!
montanarose: Oh yeah! I'm so excited for you! You're going to LOVE it...call me when you get it...
Roger: I was a Verizon customer and tried the Storm and HATED it, but my feeling in being the owner of 5 MACS is that once you've had a MAC, you can't go back. Sorry about those dropped calls...I've heard of that and it happens on occasion, but no way ever I would trade in my iPhone for one of those. You're in good company with my oldest son who is kicking himself for his Iphone purchase and longing for his Blackberry days.
yekdeli: Well, it never hurts to be a little more mindful of our words does it? Before the iPhone, there were plenty of those stick foot in mouth days!
O'Really: Yes you were!
Umbrella: The "butt dialing" was new for me as well and it's very funny. The triangulation thing with mom...a tough family pattern!
As for my daughter, I talked to her yesterday and she is indeed being a very good sport...perhaps because the same thing happened to her a day before my little faux pas...she thought a friend was calling back and she was frustrated with her other friend and answered her phone without checking caller ID and started venting about friend #2 and of course it was friend #2!!! It was the reason she was able to laugh about it.
Ben Sen: Oh yeah, I love my work...even the wincing part where my clients serve as a mirror to my own personal work yet to be done!
mamoore: Or you get the iPhone and think twice about what you're saying :) That's the way I'm looking at this since no one would ever be able to pry me from my beloved iPhone :)
oh, and this was very funny!!
Rated
But I’m endlessly amused when I get butt-dialed voice mail from friends and business associates: detailed conversations of them w/their friends and family, completely unaware of the fact it’s being recorded for future analysis...
It's there some way to make it so you don't have that problem? I mean you can become mindful---but you can be so mindful that you could drive yourself crazy!
(I loved the 4 agreements! So simple & wise!)