Notes From Joblessville

Notes From Joblessville
Location
The Tri-State Area, New Jersey, USA
Birthday
February 01
Title
Manager of the Great Unwashed
Company
Hoi Polloi, Inc.
Bio
What happens when glib goes away for a while? Snappy out-of-work gal hits ground hard. Comes back to read the greats for mental and emotional sustenance. Learns that going to ground means I'm sticking my head in the sand. Getting pets helps!

APRIL 6, 2009 11:35PM

"I am become a god" - True Tales of Retail

Rate: 16 Flag

I make my living in retail.   Being a retail worker, I like to compare myself to immortal gods of ancient history.  Why not?

Like any retail worker, or Supreme Being, I am both revered, and despised.  When my attention is needed, circumstances have obviously become dire and out of control for the supplicants. Human pride forces them to become sullen, and take on a “You’re not the boss of me!” attitude.  Despite their disdain, I know they truly require help and guidance.

Reverence, unfortunately, is often overlooked as the petitioner hurries off, solution in hand.  A god of old would have blasted the ungrateful seeker in the butt with a couple of well-placed lighting bolts.  Unfortunately, times have changed, and the threat of litigation makes that impossible.  Our modern day credo is to provide those we serve with a “Happy Howdy Doody Day”.  Anything less could result in my banishment from the nether world, and I like having a job. 

Much of the time, I am a ghost, invisible and unseen by the human eye.  Sometimes, however, when the need arises and the pull of the material world is strong enough, I manifest into a corporeal being.

“DO YOU WORK HERE?” demands the Summoner.  Apparently, my name-tag, and the T-Shirt emblazoned with the name of my grocery store are not proof enough.   Before I can reply, two identical bananas are thrust under my nose.  “Which one of these is organic?” queries He Who Dragged Me Into This World.

Ho ho!  I am now an Oracle!

I take the bananas in my hands, briefly close me eyes, and run my fingers over the waxy skin.  Ah, there it is; the little sticker that reads “Organic.”  I make no judgment of the Summoner’s intelligence though the story might provide a chuckle back at the Supreme Being break room.

Handing back the more expensive banana, I intone, “No animals were injured in the making of this fruit.”   The banana is yanked from my grasp, and without a fare-thee-well, the pesticide-free individual moves on. Calm and accepting, I invoke my mantra, “Thy Will is Mine. ”

I’ve come to learn a great deal about the people who shop in my pretentious, politically correct (range-free, sugar-free, gluten-free and sodium-free), holier-than-thou boutique food emporium.  In their eyes, I am little more than an uneducated female, without prospects, obviously career disabled, a likely illegal alien, and possible felon.  I am less than human, and unworthy of their consideration.  I exist merely to assist them in acquirring earth-friendly sustenance.

My Supreme Sensei assures me that they are actually well-intentioned folk who would rather plow into a tree than run over a squirrel.  This is a Blue state.  Most voted for Obama, or at least say they did.  Large checks are sent to various charities, and they walk with purpose through Central Park to support The Fight against Breast Cancer, MS, Autism, Botox Abuse, and Multiple Births to Mothers who Can’t Afford The Extra Children.  Twice a year they dutifully drop last season’s casts-offs into the Goodwill bins next to Starbucks.  By most standards, these people would be judged good people, and most of the time they are.  

Yet I have seen The Inner Beast. 

It was a Saturday afternoon, and the reading on the store’s “Shopper Insanity” barometer had already reached "Frantic".

I was kneeling on the floor of the produce section, re-stocking the baby carrots when a sharp pain in my foot made me realize I had been run over by a cart.  The beautiful, young female cart wielder wearing skin-tight Under Armour work out clothing seemed unaware that she had struck me.  Taking it to be a mere accident, I went back to my task; the demand for baby carrots cannot be underestimated! 

Then she hit me again.  I looked up into a pair of dead, black eyes. I was in her way and by God, this implacable shopping shark needed to continue to move forward, or like most sharks, she would die.

It was her husband, with their new born man-eater swaddled in the snuggly on his chest, who finally spoke up, “Uhhh…Hon?  I think you’ve hit the grocery girl.” 

I, Grocery Girl, nodded and gaily responded. "Twice!” Producing my best Happy Howdy Doody grin, I offered, “If you’ll just back up off my foot, I will gladly get out of your way!”  

The She Shark sniffed.  I’ve read about the disdainful sniff in Henry James’ novels but had never experienced one in real life.  It physically hurt!

Rather than simply backing up and going around me, she “udged” her shopping cart in that terribly awkward maneuver where one hops a cart sideways, a direction it was not designed to go.  She meant to drive home the fact that my mere presence had deeply inconvenienced her. Hubby, the Cleaner Fish, smiled sheepishly, and followed in her Great White wake.  

I did not chase her down and beat her with the femur of a goat, though it is among my rights as a minor divine being.  I wanted to with all my heart.  Sadly, it is not the Happy Howdy Doody Way.

Verbal abuse is a daily fact of a retail deity’s life.  Most of it is just silly.  “Well…You…Right Then!  What’s the number to your Corporate Office?” The Millet Rant, however, transcended any previous mistreatment I’d yet encountered, in both vociferousness and hallucinogenic quality.

Conjured into being by a seemingly innocuous, sweet-faced elderly woman, I found myself utterly flummoxed when she asked, “Where might I find the millet?”

“Millet?” I repeated stupidly. 

I am now aware that plenty of people know what millet is, but I performed an unofficial poll and the answers I received ranged from “a fixative that is mixed into a concrete compound”, to “the material that is stuffed inside League-approved Cricket balls”.  Lots of damned people don’t know what millet is, even Supreme Beings!  It’s a GRAIN, okay?   A freaking grain, I got it now!   Oooooh, I hate not all-knowing everything!

Call me epicurically challenged, but my face gave me away. Granny Good Grain went instantly, irrationally, ballistic. 

“How can this establishment even consider hiring a worker who has no knowledge of basic grains?” Actually, that wasn’t a bad question.  “And how was it possible for you to get as old as you are without knowing what Millet is?” Actually, an even better question.  “Leave!”  She cried tremulously, pointing towards the front door.  “Leave this store at once!” 

Stillness had descended during her tirade.  Witnessing a diminutive, pissed-off senior citizen order a worker from her workplace will stop traffic.

As I stood there, lips flapping like a landed fish, my manager arrived.  Apparently the aggrieved consumer’s piercing tones had reached the storefront and cracked some glass. 

“What have you done?” he asked me furiously. (Eternal Question: Do managers ever back up their employees?  All-Knowing One’s Reply: Eternally, no.)

“MILLET!”  The Cracked-Oat-Addict Senior shrieked.

His face smoothed out, and he shrugged, “Oh.  Yeah.  We don’t carry millet.”

I was in the parking lot by the end of that sentence.  My eardrums, and psyche, had taken enough.   I know they gave her a gift card and a free cab ride home, but I’m glad I wasn’t there to see it.  I was horrified, humiliated, and my feet hurt.

Happily, there were witnesses to assure my manager that I had not applied burning implements to elicit such horrifying sounds, and that I hadn’t had much opportunity to be disrespectful.  Utterly humbled, my only answer to my manager’s questions was, “Millet was NOT on the application.” 

It is so very difficult to be divine in retail.

 

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Goddess of the Funny shall be your title. I love the banana bit and I can fully empathize with getting run over with a cart. I was in H Mart (a Korean grocery store- I might post about it sometime- it's kind of a world unto itself) and this woman rammed her cart right into my backside. Ummmm...yessss?

You are divine, dahhling.
You are divine, and something of a saint, too. People can be so fucking rude sometimes it takes my breath away. The senior citizen was one for the textb0oks. Your manager sounds like a complete asshole, but then you know that.

I had an encounter with the shopping cart type recently and let's just say, I gave her short shrift. She nearly dropped her grande non-fat soy latte she was so shocked that someone stood up to her bitchery. And I never stopped smiling.
You are a saint to put up with those assholes. I was a cashier in an average, not high-end grocery store here in Mississippi. SO many people think a grocery store worker is stupid. As I'm sure it is with you, the assholes weren't in the majority, but their memory stays with you longer. It is ironic how your customers--people who are supposedly so liberal and believe in all these causes-- have as much asshole in them as the conservative "Christian" fundamentalist assholes who would show up where I worked. The two groups probably think they are worlds apart.
Very funny.
P.S. I thought 'millet' was a fish. 'Mullet' is a fish (we have a festival for it somewhere in MS), so why can't 'millet' be a fish?
Juli, thank you for the title. Goddess of the Funny works for me. And you have to have been slammed by a shopping cart to really relate. Do write the piece on HM!

Emma, I only wish I could have replied with full-on bitchery. In fact, I repress it so poorly that I bitcherize to a fault when I'm on MY time. I would love to have heard you put Latte Lady in her place.

Delia, you are my soul sister. Fish was EXACTLY what occurred to me when she said "Millet". I did know it wasn't Mullet because we ate Mullet where I grew up. But Millet sounded Mulletish. Damn, I just didn't KNOW!
Stumbled upon you one dark and freezing night--I currently have a cold! :(

Funny, well-written, witty, too. I liked it!

Yeah, the millet/mullet thing can get confusing.

Will look forward to reading your adventures.

Say hey to DeliaBlack for me--she's one cool kat, man!
P.S. Delia. Assholes know no social, economic, religious, ethnic, or gender boundaries. Assholes abound. In fact, I'm trademarking that saying right now for a future whatever. Assholes are Universal. God Save the Asshole.
I love you! Now tell me the part about the corridor at the rear of the store that leadeth ever downward and the mumbling of "Ya Sottoth" as your co-workers make furtive signs and blanch!
For many years, i used to be " Hubby, the Cleaner Fish" - good to know i fit into a category

and this piece was wryly and divinely funny

loved it

rated
This has so many good parts in it I wouldn't even know where to start. We'll know we have made it a a society when every single person who reds this "gets' why it's so funny AND tue.
Why anyone would think that they have the right to abuse another person just because they shop at that persons store is beyond me, though I've been witness to many such occasions and have even intervened and been threatened with bodily harm for my actions.

Working with the public is tough, tough, tough. Thick skin and a smile only go so far with some people. What a great humorous story you made from your situation. This should have made the cover!
Luis, glad you stumbled my way in the freezin' dark. You need to take care of that cold, and that kind of stuff doesn't cut it! Yea, DeliaBlack rocks my world, too.

Darryl, how could you have known about that back corridor? Now, I must hunt you down and kill you. The Beast will not be assuaged without I place thy pointy finger before its altar. Damn, and you were writing nice comments.

Angus McFlop, I doubt you fit in ANY category which makes you extra special in my book, indeedy do. Cleaner Fish, my foot!

As long as you get it, Roger. That's what counts to me!
Michael, I'll email you the address of my store and put you on alert because I would die happy if you ever came and physically intervened ( though not if you were threatened with bodily harm). It would mean so much to me. And, by the way, if you WERE threatened, I'd would then threaten the threatener and it would get very dramatic and make an excellent co-post (is that done?)! Thanks for sticking up for me metaphysically, anyway!
Monica: This is so well-written. I couldn't read it fast enough and when I finished, I read it again. Hope it makes EP and the cover, too. Glad you're still on the job.

Rated!
I hear ya. I will have to pretend that I am a god while at work.

Someday I will have to post about Coked-Up Finnish Asshole Director of Really Crappy Action Movies Who Was VERY Insulted That I Did Not Immediately Know Just Who He Was, and his need for an fugly painting of a dog flying an airplane RIGHT NOW, and his insistence that he could not afford $400 for said painting even though he routinely blows up a half-million dollars worth of props each and every day while filming his crappy movies, and his diatribe about how I should run my business, and his attempt to walk off with said fugly picture of a dog flying an airplane without paying for it.

(You don't know how much I wanted to sell the number to his personal cell phone to whatever weirdo stalkers he might have.)
You are Goddess of the Funny! And a saint. I could never work retail again, ever, not since I was . . . oh, never mind. I should save that for my own retail hell post. But you! I had to send the link to a friend who owns a store and is truly fed up with customers. People are assholes. They're everywhere. It's like invasion of the body snatchers, and they're winning.
Gary, thanks for the read and the comment. I'm just so glad you're where ever you are and not at your Mom's. Scritch Chalk between the ears, for me, will ya?

Leeandra, I wrote this as a gag and then today at my OTHER part-time-but-not-as-demeaning-job I tried the Mount Olympus thing, and it really did kind of work. Mostly it was the "you puny human" attitude that did it for me. As for that "someday post about the director", could you please pick it up and make that tomorrow's post because that's a story I want to hear!!!!
Brilliant...I wish I couldn't relate to this, but I've worked many, many years in retail, and, God, this was almost painful to read. But well worth the discomfort. Very, very funny and insightful and great. If I had a penny for every time someone asked me, "Do you work here?", while I was clearly working and wearing a giant nametag, I'd have a lot of pennies...Maybe enough to buy a pizza.
Very funny but sad. It would appear that the food customers are ruder (more rude?) than the book customers. Wonder what that means? As a fellow traveler, I salute and empathize with you.
I am writing a book about stories like this (retail stories about customers) and am collecting stories from others now. Would you allow me to use these? They are great.
Dearest Goddess, I offer bananas as my gift for coming so late to this party, but a panty change was incurred 1/2 way through this read further delaying my arrival to Comments. Serious guffawing is always followed by a panty change in 'newly minted 50 yr olds' (credited to you). Anyhoo, I'm in retail as well and as a nurse, am repeatedly exposed to boorish and confused patrons whom I may take a stab at through a blog someday ~ and it is the main reason my avatar isn't a full on facial shot. I'd be in Joblessville too. Anyone who does not agree a health care worker isn't selling retail should walk in my sneaks for 12 hours on Friday, Saturday and Sunday nights. AnyPlace Hospital advertises 'We want your business so badly that our staff will do anything you want, any time you want here at Hotel St. Joseph's'. Your last 2 lines were priceless. Not on the job application...a must remember retort to tuck away. Thanks for a hilarious, though sadly true, look at your slice of life.