On Friday, July 16th, there will be a press conference at 10AM PST to discuss the software glitches plaguing the iPhone 4. Journalists are invited, according to the Washington Post. http://bit.ly/bHN4Z5
The press conference follows numerous consumer complaints, a class action lawsuit, a poor rating by Consumer Reports and its stock price dipping by 2.13 percent at $251.80 close yesterday.
Connecting with consumers in a formal way -- that is through the media -- will likely engender confidence that complaints are being seriously addressed.


Salon.com
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