Sandra Lynn Sparks's Blog

The Unemployed Body Politic

Sandra Lynn Sparks

Sandra Lynn Sparks
Location
Atlanta, Georgia, United States
Birthday
August 28
Title
Pawn
Company
Unemployed Unlimited
Bio
I am a multi-media artist caught in the vortex of a disastrous global economy - how about you?

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APRIL 17, 2011 7:24AM

Facebook's Failure To Protect Facebook Users

Rate: 2 Flag
 When using facebook, or any other social website, this is not what you want to read when you open up a facebook page: your name being libelled.

"A Prayer for Children and Blessed Saint Columba to keep you safe from Sorcery and Witchcraft practiced by Sandra Lynn Sparks to harm your minds and steal your souls."

This is just one of the many, truly many comments, that made my last week just too interesting for words.

I was also accused of being a female predator, a child abuser.

Why?

Because I support the show Psychic Kids on facebook, and belong to the A & E fan page for that show.

I'll tell you more about that personal side of this issue later, but first, I have to reveal that I have discovered something about facebook that is a real eye opener. This is the important point.

If you report abuse, you are not given the option of giving the details of the harrassment. You can only report a post as abusive. Then - facebook only blocks the posts from YOUR view. No one else's. Facebook apparently does not remove the account of someone who repeatedly violates the social site's terms and conditions. Facebook does not always remove a page that is a false representation of someone, or keep new posts from being added to that page by an outsider. If someone wants to libel you, they can do it anywhere on facebook, and, at this time, facebook is not going to do a reasonable job of protecting you from that libel.

This is what happened in our case: a small group of people decided they wanted to harass people off the Psychic Kids fan page because they just KNEW people interested in that show wanted to be  child abusers. A few of us stood up to the abuse and showed our support for the show. Then the child abuse accusations were connected to our names, and... the posts claiming this keep on piling up.

That was my hot button issue. I was an abused child - you do not accuse me of that crime. It was horribly difficult dealing with the issues and aftermath of the original abuse, but as one of the other people affected by the harassment told me, "it's like being raped again." I'm trying very hard not to think of it that way, because, she's right - and I don't want to be caught up in a victim's fears again.

So I stood up against the harassment, and people banded together and supported the stand - only to be whacked by the harassment themselves. Some of it has been very bad.

Facebook gives us no real option to stop this.

I've been a moderator for discussion groups for many years now. Discussion groups can shut down any problem. We can ban members, we can ban their isp ranges, we can re-ban them if they try coming back on with another name and e-mail address - we can wear them out. On facebook, if a person is determined to harass others, that person is, at this time, perfectly free to continue doing that and wear the victims out. Or worse - ruin their lives.

Facebook needs to step up and change its policies and practices. Members being bullied, harassed and libeled should be able to get real help, not just a Band Aid only one person can see.

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I am SO sorry that you've had to deal with this. Every time Facebook revamps it's site something within their security changes. You used to be able to send detailed information to them when you clicked the 'report' button but they did away with that for reasons unknown to me.

I've noticed on more than one occasion that there after joining a group, you will always see a few haters among the group. Haven't really been able to understand why someone joins a group to bash the other members.

Facebook is not a customer-oriented site and as long as people don't have to pay to use it, it never will be. Contacting customer care through Email on the site proves worthless because no one ever responds. One time, I Googled their phone number but you receive an automated message whereby you have to punch in the extension number of the person you're trying to reach or leave a message...of which I'm certain they probably never get back to the person. They are concerned about hackers and their site getting hacked, not necessarily the Facebook member who's getting hacked.

I think the abuse on Facebook will only stop when someone gets so hurt that they sue Facebook. And frankly, I've seen enough abuse to say that Facebook would deserve every bit of it.
Thanks, SavannahMama. We are still in the middle of trying to figure this particular situation out. Facebook should not be putting members through this kind of difficulty.
Facebook is, of course, like riding the devil's highway: When you sign up, it's like getting your driver's license Purgatory, at best. Also, I have noticed that a lot of these religious fanatics from the right have been working harder to convert me. I take this as a good sign. I think they are feeling desperate. Hope this realization helps with the issue you first raised here. As far as trying to significantly alter the architecture of Facebook, good luck. Gives me a headache just thinking about it.
I agree with Savannah and Doug on this issue....I have seen it with my own eyes as well...I went as far as creating a fake name so that I could be on FB without being harassed...so far so good.

All it takes is one large group to start a class action suit, start sending letters to their Govt. officials, not stopping until they hear you. If all else fails, do as others have done, contact the media. Let A&E know what is going on..just a thought

thoughts and prayers are with you
hugs
I just got lucky and identified the harasser. The unfortunate thing is she is underage. That part of the story is clear, but the problem with facebook is not over. One person in this situation was seriously libeled by this child, and there may be litigation over this.
The harrassment is not stopping: there are several posters who have joined in together. The owner of the page stepped in today and removed the person who posted that I was a witch, but that's not stopping her from coming back. A lot more needs to be done about facebook, we need to be able to communicate exactly what a problem is. They can afford to hire a staff to handle that, and not leave it up to a computereized solution that doesn't work well.

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