Words from another yard

Links and comment from Scott Rosenberg
MARCH 26, 2010 11:35AM

For the media biz, iPad 2010 = CDROM 1994

Rate: 1 Flag

I’m having flashbacks these days, and they’re not from drugs, they’re from the rising chorus of media-industry froth about how Apple’s forthcoming iPad is going to save the business of selling content.

Let me be clear: I love what I’ve seen of the iPad and I’ll probably end up with one. It’s a likely game-changer for the device market, a rethinking of the lightweight mobile platform that makes sense in many ways. I think it will be a big hit. In the realm of hardware design, interface design and hardware -software integration, Apple remains unmatched today. (The company’s single-point-of-failure approach to content and application distribution is another story — and this problem that will only grow more acute the more successful the iPad becomes.)

But these flashbacks I’m getting as I read about the media business’s iPad excitement — man, they’re intense. Stories like this and this, about the magazine industry’s excitement over the iPad, or videos like these Wired iPad demos, take me back to the early ’90s — when media companies saw their future on a shiny aluminum disc.

If you weren’t following the tech news back then, let me offer you a quick recap. CD-ROMS were going to serve as the media industry’s digital lifeboat. A whole “multimedia industry” emerged around them, complete with high-end niche publishers and mass-market plays. In this world, “interactivity” meant the ability to click on hyperlinks and hybridize your information intake with text, images, sound and video. Yow!

There were, it’s true, a few problems. People weren’t actually that keen on buying CD-ROMs in any quantity. Partly this was because they didn’t work that well. But mostly it was because neither users nor producers ever had a solid handle on what the form was for. They plowed everything from encyclopedias to games to magazines onto the little discs, in a desperate effort to figure it out. They consoled themselves by reminding the world that every new medium goes through an infancy during which nobody really knows what they’re doing and everyone just reproduces the shape and style of existing media forms on the new platform.

You can hear exactly the same excuses in these iPad observations by Time editor Richard Stengel. Stengel says we’re still in the point-the-movie-camera-at-the-proscenium stage. We’re waiting for the new form’s Orson Welles. But we’re charging forward anyway! This future is too bright to be missed.

But it turned out the digital future didn’t need CD-ROM’s Orson Welles. It needed something else, something no disc could offer: an easy way for everyone to contribute their own voices. The moment the Web browser showed up on people’s desktops, somewhing weird happened: people just stopped talking about CD-ROMs. An entire next-big-thing industry vanished with little trace. Today we recall the CD-ROM publishing era as at best a fascinating dead-end, a sandbox in which some talented people began to wrestle with digital change before moving on to the Internet.

It’s easy to see this today, but at the time it was very hard to accept. (My first personal Web project, in January 1995, was an online magazine to, er, review CD-ROMs.)

The Web triumphed over CD-ROM for a slew of reasons, not least its openness. But the central lesson of this most central media transition of our era, one whose implications we’re still digesting, is this: People like to interact with one another more than they like to engage with static information. Every step in the Web’s evolution demonstrates that connecting people with other people trumps giving them flashy, showy interfaces to flat data.

It’s no mystery why so many publishing companies are revved up about the iPad: they’re hoping the new gizmo will turn back the clock on their business model, allowing them to make consumers pay while delivering their eyeballs directly to advertisers via costly, eye-catching displays. Here’s consultant Ken Doctor, speaking on Marketplace yesterday:

DOCTOR: Essentially, it’s a do-over. With a new platform and a new way of thinking about it. Can you charge advertisers in a different way and can you say to readers, we’re going to need you to pay for it?

Many of the industry executives who are hyping iPad publishing are in the camp that views the decision publishers made in the early days of the Web not to charge for their publications as an original sin. The iPad, they imagine, will restore prelapsarian profit margins.

Good luck with that! The reason it’s tough to charge for content today is that there’s just too much of it. People are having a blast talking with each other online. And as long as the iPad has a good Web browser, it’s hard to imagine how gated content and costly content apps will beat that.

You ask, “What about the example of iPhone apps? Don’t they prove people will pay for convenience on a mobile device?” Maybe. To me they prove that the iPhone’s screen is still too small to really enjoy a standard browser experience. So users pay to avoid the navigation tax that browser use on the iPhone incurs. This is the chief value of the iPad: it brings the ease and power of the iPhone OS’s touch interface to a full-size Web-browser window.

I can’t wait to play around with this. But I don’t see myself rushing to pay for repurposed paper magazines and newspapers sprinkled with a few audio-visual doodads. That didn’t fly with CD-ROMs and it won’t fly on the iPad.

Apple’s new device may well prove an interesting market for a new generation of full-length creative works — books, movies, music, mashups of all of the above — works that people are likely to want to consume more than once. But for anything with a shelf-life half-life — news and information and commentary — the iPad is unlikely to serve as a savior. For anyone who thinks otherwise, can I interest you in a carton of unopened CD-ROM magazines?

Your tags:

TIP:

Enter the amount, and click "Tip" to submit!
Recipient's email address:
Personal message (optional):

Your email address:

Comments

Type your comment below:
Remember Voyager's books on floppy disks for the Mac?
Oh Scott. I also remember those guys, around the same time who said that the internet was going to go the way of the Pet Rock. And you're a little dangerously close to that in your premature prognosis of the iPad's probably obsolescence.

I disagree with you. Many people, not all, but many enjoy very much interacting with static information. The problem is they don't enjoy interacting with it while sitting at a desk. They prefer reading the same way they interact with other platforms that aren't user generated, like television or movies, seated comfortably so as to comfortably immerse themselves in the information.

Sitting at a desk encourages browsing, networking, stuff like that. Sitting in a comfy chair encourages more trance like behaviour. People are right to be excited about a device that will encourage that kind of information absorption because that's what has made it increasingly difficult to sell long form journalism.

I'm not saying that books and magazines are going to replace social networking. But the fact that they will become affordable, and comfortable to read again, is going to create more of a balance than has existed for the last while.

I get that you're a social networking guy and you have to protect your turf. But I think it's going to see some erosion. Because people's brains are tired from all this information clutter and clicking. Plus they can do both now, more comfortably.
Thanks for the comment, Juliet. I should say that I'm not "a social networking guy"; if I'm anything I might be a "blogging guy" or a "Salon guy," but really, I'm a writer. And I've been writing about this stuff for 20 years. I know when companies are desperate and clueless, and I think that's the story with media companies and the iPad.

I'm not consigning the iPad to obsolescence. Like I said, I intend to buy one and use it, and I expect to do so happily. If I want to read a book or a magazine or watch a movie, I can already do all those things in my living room while kicking back.

I just don't see the attraction of paying for what looks like slightly improved shovelware -- magazines and newspapers transposed into iPad format. And I think I disagree that the desk is for engagement and the comfy chair for trancing out. Seems to me we do a whole lot of interaction in the living room. And if the iPhone proves anything it shows that people are eager to engage in this sort of interaction anywhere and everywhere.

To me the difficulty in "selling long form journalism" has nothing to do with the value of that journalism to us as individuals, which remains high; it has to do with the collapse of an accidental business model that supported that journalism. A lot of people out there seem to think the iPad will repair that business model. I think they're delusional. We can't go home again.
Well, from what I've read, long form journalism actually pre-dated the business model we know now. It grew, not out of advertising, but out of the printing press, which shaped the way people interacted with information.

I won't go as far back as the 18th Century, but even if you look at old issues of the New Yorker or Vogue and the ad page ratio is nothing like what it's been in the glory days of advertisement driven media.

I agree with you that the iPad may not bring magazines back to the profitability margins they saw in the glory days. But I do believe technology influences peoples attention spans and what they buy.

Sure you can kick back and read a magazine or book in your living room. But if the bookstore and magazine store is actually in your living room, and those books are costing a little less in your living room than they are in the store, are you going tell me you're not going to start spending more on books and magazines?

The pet rock=internet guys had also been writing for 20 years too. Some of them even 40 years.

And I love blogs and Salon as much as we all do. But if the media that never stopped charging for quality journalism doesn't have to stop charging for it now, where does that leave you guys? And how many bloggers are going to be blogging for Salon for free if they can actually go blog for people who can either pay them to blog and/ or help them charge for their blogs?

So I think you do have something to protect from iPad's success.

Just sayin'
Murdock, clearly, disagrees with you. But I'm with you. However, not rolling around in disposable dough, I'm probably going to wait a bit and see how it all shakes out.