Apple Responds To App Crashing Issues, Has A Dedicated Team Working On A Fix
Just a quick update on the issues plaguing Apple’s iOS and Mac App Stores: Apple has now informed developers that it’s aware of the problem and is working on a resolution. For background, a serious problem has been discovered in the iOS and Mac App Stores which has been causing apps to immediately crash after users update to the most recent version. This is now day three of the problem, and Apple had yet to respond to the situation until this afternoon.
You can read about the app crashing problem in detail in our earlier post here, but the short of it is that corrupt app store binaries, and possibly some problem related to Apple’s FairPlay DRM, is at the root of these mysterious crashes.
According to our developer sources, Apple has now responded to numerous complaints in its Developer Forums with a brief statement posted by username “iTunesConnect.”
The statement reads:
“We are aware of the issue related to apps crashing after update. We are currently working on resolving the issue. Stay tuned for updates.”
Apple has also reached out to developers via email, again responding to the issue with a fairly generic statement. The email included a phone number to call, and, according to a developer who was able to reach a support representative, Apple informed him that it is aware of the problem and now has a dedicated team looking into it. This new team will be sending out additional information to developers via email shortly, this person was told.
We’ll update as we learn more.