Verbal Remedy AKA Denise

Verbal Remedy AKA Denise
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Del Mar, California, The One That's In A State Of Steep Decline
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January 18
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Columnist, http://www.doesthismakesense.com
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Much preferred to the alternative.
Bio
Born. Grew up. Kept growing up. Started growing older. Still at both the growing up and growing older. Stay tuned.

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NOVEMBER 3, 2011 12:30PM

It's Almost Bank Switch Day. Will You Do It?

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Bank of America and I go way, way back. When I arrived in Chicago in the mid-90s with a freshly minted graduate degree and nearly three whole digits’ worth of hard cash, I did what anybody with my level of financial acumen would do: I drove South on Western Avenue until I saw a bank, and I opened an account. Little did I know that our relationship would outlast two marriages, five employers,  four home addresses, three cell phone numbers, and span more than 2,000 miles.

Over the years, I allowed BofA to tighten its grip, seducing me with promises (which, it must be said, were kept)—easy online banking. No-hassle bill paying. Fee-free checking with direct deposit. Integration with all my other worldly savings (i.e., the IRAs I finally managed to start funding three years ago once the student loans were paid off) so I could always see, in real time, just exactly how profoundly I am screwed in re: the possibility of retirement before the age of 85.

I have a longstanding hate-hate relationship with personal finance. Early in life, I learned to pretend the bottom $500 in my checking account wasn’t really there; this was the only way I managed never to bounce checks. I believe I last attempted to balance my checkbook sometime in 1988. The resulting headache put me off such pursuits in the same way college graduation put me off tequila. Fom that day forward, I dumped the monthly envelopes full of cancelled checks (remember those?) into the recycling bin.

Once I got married, I let DX1 handle the joint checking account and promptly forgot all about banking for 10 years, outside of the occasional use of my debit card. By the time I had to reclaim some modicum of responsibility for managing my own pennies (after a painful lesson in not withdrawing one's own assets during what seems to be a relatively friendly divorce and a Christmas spent with a whopping $85 to my name), online banking had come along, and everything seemed, if not right with the world, then a whole lot better than it had been before.

All things, however, must come to an end.

Last month, in what can only be described as a Double-Netflix with a Half-Twist, BofA announced it would start charging me (and millions of other its least-rich customers) $5 a month to use that debit card. (Today, in fact, they announced they would not assess those fees after all…kind of a “Oh, did we say Qwikster? Never mind…”)

Too late.

For the past six weeks, I’ve watched thousands of my fellow citizens Occupying Wall Street (and any other damned street with a bank on it, it seems). I've watched a video showing two women attempting to close their BofA accounts who were not only refused that basic request, but also detained by security and held in a locked bank until police arrived, being told they could not be protestors and customers at the same time.

Then, last month, BofA quietly transferred $73 Trillion (that’s with a “t,” Kittens) in sketchy European derivative investments from its party-like-you’re-a-drunken-frat-boy Merrill Lynch investment arm into its stodgy, teetotalling FDIC-insured deposit arm. Which, simply put, means when those $73T worth of shaky financial vaporware “investments” turn out to be worth as much as a turd wrapped in a copy of Kim Kardashian's wedding vows? You and I, through the taxes we pay, will reimburse BofA for its losses. Because, you know, we'd hate to see BofA shareholders actually lose money on transparently stupid investments, now, wouldn't we?

And that, as they say, was the straw that drained the last margarita.

Oh, HELL no.

This Friday, which has been declared Bank Transfer Day, I will do something I have feared more than an unarmed person fears being locked in a cage with 50 zombies. I am closing my BofA account.

This means I will spend several hours Thursday night painfully untangling my formerly blissful web of automatic payments to Dog-Knows-How-Many-Companies, hunting down long-forgotten account numbers and payment addresses for everything from rent to cable to credit cards and insurance and loans and cellular service and oh, hell, who the hell even knows?

I haven’t written a physical check in at least four years. Everything—every last transaction—has been electronic and largely invisible to me for nearly a decade. I was perfectly happy with that. Until Bank of America decided that I, like millions of other Americans with less than $20,000 in combined accounts, should pay them for the privilege of accessing my own damned money using the debit cards we all use to manage our financial transactions. At this point, it doesn’t matter that they reversed themselves on this fee. I know they’ll come up with other ways to charge their middle- and working-class customers for the estimated $3.2 billion that fee would have netted them (because billionaires bank for free), and I will not pay one bloody cent of it.

Instead, I’m becoming a co-owner of the financial institution that holds (and profits from) my paltry little piece of the international financial system. I am joining 219,000 of my fellow San Diegans and becoming a member of the San Diego County Credit Union.

On Monday, I crept shyly into my local branch and funded two new accounts with a freelance check that had arrived just in time for the occasion. I had opened them, quickly and painlessly, online, the day before. The manager got up, smiled, and warmly welcomed me to the branch. The teller was downright perky and unfailingly sweet. Others I’ve spoken to who belong to the Credit Union gush about the place.

So what took me so long?

Fear and loathing, plain and simple. I fear and loathe all things related to money (probably because for most of my life, I haven’t had much), and I had been lulled into complacency by BofA. I allowed them to hold onto my itsy bitsy excuse for a “portfolio” out of laziness, ineptitude, and inertia, and in the process, allowed them (along with the other huge, for-profit banks) to use it to nearly destroy the global economy.

So.

There.

I’ve admitted it.

I’ve been a totally willing victim—and kind of an ignorant tool, really—about my money until now. But no more.

If you still bank at one of the places that profits off your money, will you consider joining me this Friday? Pretty Please?

Find a Credit Union near you using the links here.

This piece was originally published at www.doesthismakesense.com, an open blogging and writing site dedicated to critical thinking and civil online discourse.
 

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Comments

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Update: I just changed my cell autopay. Baby steps. Baby steps. Breathe...
i did this a couple years ago, on one of my many 'fresh starts'...couldn't be more satisfied...related anexdote--i have alegal name almost nobody knows, and the name i write and (used to) perform under...HUGE hassle with banks anywhere other than LA--my credit union here in minneapolis let me just show them an old headshot with my stage name on it...i'll stop rambling now
cannot believe i wrote 'anexdote'...embarassing
Makes good sense to me, VR . . .
Yes Denise, you were an ignorant tool, but you write pretty well. Just kidding, you are a marvelous writer. Off to follow the links, especially the 73 trillion transfer one. With a.... T?

I became an unwilling "customer" and a tool, post Nov 2008, when they took over my home mortgage from that failed scamp of a lender known as Countrywide. I have my stories, believe me.. you might find this one interesting...
http://open.salon.com/blog/trig_palin/2011/04/21/boa_has_decided_to_give_us_back_our_foreclosed_home
... and interesting it is, looking through what you find in searches at OS under "bank of america."

BofA encapsulates all that is evil and wrong. I applaud you Denise and hope that very many people follow in your foot steps.
http://open.salon.com/blog/trig_palin/2011/04/21/boa_has_decided_to_give_us_back_our_foreclosed_home

the other link ran off the tracks
And so did that one... OS is retarded.
Sigh, nevermind.
[Waving] Thanks for reading, y'all. Trig, try not to fall over in a dead faint when you get to the $73T story. Rat bastards.

MisterC, I feel your pain. I can't even bloody change my own name on a retirement account (different financial institution) without providing a copy of the court order.
They take advantage of our not liking change, starting over. Your post has convinced me, Denise. I have watched my B of A branch grow emptier and emptier since this recession began in my progressive town, while the credit union lines grow out the door and around the block it seems...
There are flyers posted all over my town for this change as well.
Can't wait to see how they try to recoup and gouge some more...oh never mind, I can wait.
Good for you Denise. Usually the "thought" of taking charge of your finances is scarier than actually doing it.
"a Double-Netflix with a Half-Twist, " ha!
I've got two credit union accounts and one with the big guys "Chase" only because the local bank went under and Chase took them over. I've been ready for a long time to drop them but my account is hooked to all my kids and its so easy to transfer money back and forth...hey now, that's probably just the reason I need to do it now!
It's going to take baby steps for me, too. I have so many frickin' EFTs set up with them, and when my eldest moved to Denver, I encouraged her to get an account with BofA so I could deposit money in case of emergencies. I hate to give that up. I hate to let them win. We have several great credit unions, but none that cover here and Denver.
You may be able to set up a credit-union-to-credit-union transfer, FLW. If nothing else, the network of CU ATMs is shared, which means you can use ANY credit union's ATM, no matter where you are, no fees.

Call your CU and check on the transfer issue, at least. We can't let them win.
Good for you! The move will work out and be worth the pain. My husband and I have been credit union members for over 20 years now and very happy with the services we receive. Also, I loved the " Qwixter" analogy!
my mattress still works great

r.
As a small, individual act of rebellion, I did it about three years ago. Go ahead...You can do it !
Two years ago I switched out, due to all the bullshit, from BoA to BBVA. At the time, they were considered one of the more stable banks, good for small business, no TARP. Since then, the customer service has gone down and the fees have started up and I will be going full force to the Credit Union (my other bank) in the spring.
I ... I ... I ... need a no-fee ATM within a couple blocks of wherever I'm standing at the moment or at least near the home and office. And in major foreign cities. I'm weak. Help me.
Thanks for sharing. Food for thought.
Credit Unions are great. I'm all for it.

But, really. Why use a debit card for a purchase in the first place?
http://banking.about.com/od/checkingaccounts/p/debitvscredit.htm

They were going to charge the $5/month on debit card purchases. And then the competition pushed back and they removed the proposed fee. There's a little taste of capitalism for you. Why pass another law when the marketplace will do it for you?

Meanwhile, credit unions got their own bailout. http://online.wsj.com/article/SB10001424052748703499604575512254063682236.html
Not that I care. I was in favor of bailing out everyone.

And the $73 trillion? Not a credible link.

So, yea. Join a credit union. Join a food co-op. Recycle. Strike a blow against capitalism.
By "not a credible source," Nick, do you mean to imply the transfers didn't happen? Or that you disagree with the presenter?

Here's a mainstream report. http://www.sacbee.com/2011/10/28/4013510/bank-of-america-derivatives-transfer.html
All my money -- did I actually say "all"? -- is in the tiny bank here in my tiny town. But I wanted to say "hi" anyway, stranger. Hope all is well with you.
Your post just reminded me that I need to dump Citibank's ass for a local credit union. Thanks!
We have minuscule accounts with Wells Fargo. I figure as long as they don't start charging fees, we're hurting them most by staying there! Same line of thinking for our Chase credit card. We're what they call "deadbeats" in that we pay it all off, every single month. They don't make a cent from us. Take that, bastards!
yep, local bank, done long ago. read this on dtms and got the link on fb. keep circulating it, denise. i would have been here yesterday but couldn't log in - crap software.
Very very well-written. I have an account only at Citibank and like you, I fear change even though I hate that bank and all the biggies. I just used your link to see what is near me in South Beach and it's very close. Trouble with me is that I move around so much, AND I never got a handle on online banking. But you have moved me to at least think about it. Also there is my daughter and she shares in my account in NY while I'm mostly in Fl or on the road. You really reached me here to try and figure it all out. But it won't happen overnight. I'm a total flake about money. I just found out that I have two old accounts at the most horrible place: Merrill Lynch. One I took out in 1987 for her college fund. Never remembered where it was. The other grew from next to nothing to a fair amount. That was the high of my day, moving them out of ML and into Schwab. But I don't know about Schwab. I do know that most at ML are outright crooks. Baby steps indeed. Thanks for this reminder that we can make a difference and leave the monster money places. Just that the logistics elude me who am o so easily eluded. Great piece.
Way ahead of you; having attended UCSB where they burned down BOA in the early 70's I never thought of having a relationship with them. I am happy with my little Colorado small town bank. But that's also why I still write paper checks, I never want to be so entrenched in a financial system I can't pick up and leave at my whim.
Hi, Denise, glad to see you back here - I always enjoy reading your posts!
Hey stranger, is it fait accompli? I have never done my banking with one of the giants, and I am glad of it.
It's interesting, so if you can see ads about banks in Spain, you can visit Servicios
I am happy I did this earlier this year after a painful divorce related incident. I am excited to see it happen.
rated with love